Customer Service Leader

Customer Service Leader

QBT A member of the Helloworld Travel Group

Supervise a professional team of Business Travel Consultants
• Champion and develop superior customer service
• Based in Sydney

At QBT, we have an exciting opportunity for a Customer Service Leader focused on developing a customer service oriented team.

With the support of your Customer Service Manager you will work with your team to develop their customer service delivery and identify opportunities to improve on service efficiency.

Each day you will draw on your practiced ability as a proficient consultant, to coach your team in delivering best practice, QBT service to our customers. On occasion you will be happy to support your team, directly consulting and using the opportunity to lead by example.

This position would prove a great opportunity for Team Leader looking to coach and develop or a skilled consultant ready for a chance to share their experience.

As a member of the Helloworld Group – working at QBT will provide you the opportunity to be part of Australia’s leading integrated travel businesses. The group encompasses travel brands providing franchised retail services, wholesale products, specialist government and corporate business travel and ticket distribution services across eight countries.

To apply please send your CV to

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