This role is responsible for supporting the relationship between Air Tickets and their international customer base, specifically the Asian Market. Working closely with the Air Tickets International Business Manager and the Air Tickets teams, you will be the first point of contact for international agents. Including, introduction and implementing of new customers, maintaining existing customer relationships, assisting with customers day to day BAU needs and driving continue growth through these relationships.
With strong fluency in Mandarin, you will build, support and maintain relationships with external and internal customers, whilst acting as a liaison between the agent with the aim of resolving queries. You will possess strong interpersonal skills, coupled with highly developed problem solving and analytical skills. With a positive approach to the role, you will display a high level of energy, enthusiasm and commitment and high level of customer service orientation.
Applications close 8 January 2018
Applications should be sent to firstname.lastname@example.org
Only successful applicants will be contacted for interview.
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