ALL flights operated by NSW regional carrier JetGo have been suspended after the airline was placed into voluntary administration on Fri.
The airline, which operates a fleet of Embraer regional jets on routes such as Brisbane-Dubbo, Wollongong-Melbourne Essendon, Brisbane-Albury and Townsville-Rockhampton-Gold Coast, appointed Jonathan McLeod and Bill Karageozis of McLeod & Partners as joint administrators.
Other ports on JetGo’s route map include Albury, Wagga Wagga and Karratha.
The move into administration follows legal action by Dubbo Regional Council in western NSW, which is seeking a wind-up of JetGo over unpaid debts amounting to $270,000.
JetGo claims the newly merged council in Dubbo hadn’t honoured a previous deal to waive fees as part of an incentive agreement, with a Supreme Court hearing to be held on 18 Jun.
Dubbo Regional Council said its actions to recover the debt followed “months of ongoing direct negotiations with JetGo”.
Affected customers have been urged to contact Qantas which has set up a hotline on 1300 659 116 to assist with flight options.
“You may also consider contacting your credit card provider to consider your options with respect to a refund of your ticket purchase,” the administrator told passengers.
Qantas is offering special fares on JetGo routes for customers holding existing bookings for travel between 01 and 30 Jun.
The bookings can only be made by contacting Qantas directly or at airport sales desks in the affected ports (where available).
Customers are required to quote their JetGo booking reference and present a copy of their JetGo itinerary at check-in.
Qantas noted that the special fares cannot be booked via qantas.com or travel agents.
Source: traveldaily