NEW stricter “circuit breaker” measures for COVID-19 introduced by the Singaporean Government have seen Jetstar Asia extend the suspension of all flights until 19 May.
All passengers with existing bookings from 15 Mar to 19 May will be offered a refund to the full value of their untravelled booking in the form of a travel credit voucher, the carrier said.
For flights booked via a travel agent or third party website, vouchers can be requested via “Manage My Booking”.
The voucher must be redeemed within six months of issue, for travel on Jetstar within 12 months of the booking date.
However passengers with a Jetstar Asia (3K) booking to/from Australia or to/from Japan are requested to wait to receive a letter regarding available options.