MANTRA Group has extended its trading hours, converting its Surfers Paradise-based res centre to a 24-hour-a-day, seven-day-a- week operation to cater for increased demand.
Mantra Grp gm reservations centre Anton Derham said the hotelier had witnessed significant growth in booking enquiries from customers, corporates and trade clients, including a 10% rise in call volumes during 2017.
“We now have approximately 90 team members who work here on the Gold Coast, to ensure our reservations centre is staffed…so it doesn’t matter if you can’t book your next holiday during the normal 9-5 hours, now you can book with us whenever suits you best,” Derham commented.
The reservations centre takes national and international phone and email enquiries for all Mantra Group brands – Mantra, Peppers, BreakFree & the Art Series Hotels.
Call 1300 987 603 or email a request via mantrahotels.com.
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Source: traveldaily