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Emirates empowers customers with accessibility requirements

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Empowering customers to fly with confidence, Emirates has unveiled a suite of new services and products for people with disabilities at the 7th edition of AccessAbilities Expo in Dubai World Trade Centre. Emirates’ latest services and enhanced offerings include a new Accessible & Inclusive Travel Hub available on emirates.com for global customers – providing a wealth of information for travellers with varying accessibility requirements and enabling them to plan their journey by specific need. Emirates also revealed new onboard sensory products and fidget toys for children and adults, and an array of process enhancements across the inflight experience, as well as improved on-ground features in its hub of Dubai, and several innovative and future-focused ideas that are currently in development.

New ‘Accessible & Inclusive Travel Hub’ on Emirates.com

Emirates new Accessible & Inclusive Travel Hub on the flagship Emirates.com, is designed to contain all the information needed for accessible and inclusive travel, featuring accessibility-friendly navigation that allows customers to find information easily and explore the many ways that Emirates can provide travel assistance and support. Emirates’ Accessible & Inclusive Travel Hub will continue to evolve and grow to meet customer needs.

Aiming to reduce anxiety before travelling, the Accessible & Inclusive Travel Hub spent a year in development, resulting in a design that features a seamless visual style and thoughtful and user-friendly navigation options. To provide consistent, inclusive experiences, the website is built on a token-based architecture to enable seamless updates and simplified customization. Even the colour palette is rigorously tested for contrast compliance to support clarity and readability, and designs are tested with assistive technologies such as screen readers, voice control, and keyboard navigation.

Customers can choose to view and explore sections by disability; including Mobility Assistance, Visual Impairment, Hearing Impairment and Hidden Disabilities. If preferred, customers can search by looking at specific parts of the journey, which have been clearly arranged – Before your flight, Departure from Dubai, Onboard your flight, Connecting in Dubai and Arriving in Dubai. A third option allows customers to browse by specific needs, including Book Special Assistance, Prepare for travel with the autism-friendly guide, Explore Dubai Airport (DXB) Map and Sensory guides, Find Emirates Support on Be My Eyes support app for people who are visually impaired, Apply for a Sanad tourist card to access helpful services in Dubai, and more.

There are also dedicated sections on Travelling with a Wheelchair and Mobility Aids, and detailed information on Medical Travel – Apply for a Frequent Traveller Medical Card (FREMEC) for customers who have medical conditions or are travelling with medications and medical devices. The new Accessible & Inclusive Travel Hub also features a section on Family Travel with clear information on Travelling with Children, Travelling during pregnancy, and Unaccompanied Minors travel.

The Emirates Accessible & Inclusive Travel Hub has been cleverly designed so that it can be seamlessly and swiftly updated with new information and improvements, as accessible travel requirements continue to evolve. In the design and build of the hub, Emirates utilised inclusive research methods including engaging a diverse range of users including those with disabilities, in the usability studies.

New Sensory Products & Fidget Toys available onboard

Emirates has designed a range of sensory products and fidget toys for customers of all ages that will be available onboard in all cabin classes, from 1 November 2025. Sensory products and fidget toys are widely recognised for their ability to offer controlled stimulation for neurodivergent minds, allowing an overstimulated system to calm and rebalance. To support customers in this situation, Emirates has designed a tactile stress reliever in the style of an aircraft, two types of fidget cube and a branded aircraft rubber popper. The items will be given to passengers who are neurodiverse, anyone who is struggling onboard, and even to nervous flyers if appropriate.

New Mattress in Business Class to enhance comfort and minimise disruption

In Business Class, Emirates has introduced a new product and process improvement which will positively impact customers with accessibility requirements – a new ‘mattress hood.’ This is an enhancement to Emirates’ existing mattress for customers who wish to relax or sleep in Business Class – where the new mattress now has a built in ‘hood’ which attaches the mattress to the seat more firmly – similar to a fitted sheet. As the mattress is now more secure on the seat, it no longer needs to be collected by cabin crew before landing. For customers with severe mobility disabilities who prefer not to be moved mid-flight, this will be a significant improvement to comfort onboard. Emirates’ new mattress hood is approved as an exception from a safety perspective for take-off and landing.

New Accessibility Features on Inflight Entertainment – ice

Emirates is committed to setting industry standards and accessibility for people with disabilities and now offers over 600 movies with ‘Closed Captions’ and 200 movies with ‘Audio Description’, offering accessibility to customers with visual impairment. Emirates headphones are also compatible with hearing aids when set to the ‘T’ position. To alleviate anxiety or enhance relaxation, there are 12 channels of Wellbeing TV and 31 channels of Happiness and Wellbeing podcasts and playlists, including meditations and soothing sounds.

Onboard Emirates latest aircraft, the Airbus A350-900, a new user interface on ice has been designed in partnership with Thales and advocacy groups for customers with visual impairment, to ensure all customers have an intuitive, high quality inflight entertainment experience. This imparts best practice experiences for customers who are blind or with low vision, including audio-cue navigation assistance, voice metadata feedback, touch and swipe gesturing support and presents the large selection of audio-descriptive (AD) content available on ice.

Improved Barrier Free Access and Biometrics in Dubai

In Emirates’ hub of Terminal 3, Dubai International (DXB), a smart corridor has been equipped with a barrier-free design and biometrics that allow for smooth, independent movement for passengers with disabilities. The area now features flexible camera coverage, meaning that the cameras can self-adjust to heights and angles without restricting or dictating person’s movement if they are in a wheelchair or have mobility issues.

The Emirates self-service check in kiosks have also been improved, with text to speech functionality, improved touchscreen usability, braille and tactile features, headphone jack for mobility and sight challenges, and the ability to self-adjust to accommodate the customers’ height.

Emirates Accessible Chauffeur Drive Service

Emirates also has a newly improved Emirates-branded wheelchair accessible vehicle which is now the prototype for a planned fleet of 10 vehicles, to be introduced by early 2026. The Chauffeur Drive vehicle is a Mercedes V250 Van featuring an electric wheelchair lift and ramp. The lift is a powered device which is designed to extend and lower onto ground level to safely raise the customer with their wheelchair into the vehicle in a seamless manner. Once inside, the additional safety restraints secure the customer who may have severe mobility disabilities. Emirates’ chauffeur drivers are currently being trained in mobility assistance and to support customers with disabilities. Currently, the wheelchair accessible vehicle is used for First and Business Class customers availing of chauffeur drive services based in Dubai, with plans to extend its availability in the future.

Research & Innovation – Initiatives for Accessible Travel

At Emirates,’ teams of innovation experts are dedicated to developing solutions for issues including Accessibility. The team has already produced several prototypes designed to benefit Emirates’ customers with accessibility requirements. One of the innovations that Emirates is exploring is a collaboration with Airbus, to make the cabin more accessible. Through the usage of a unique technology provider, the concept will facilitate independent travel for passengers who are blind or have low vision, using discreetly placed QR codes that can link to the customers’ phone and provide an audio description of the cabin and haptics to locate essential functions like seat rows, lavatories, emergency exits and even digital menus.

Emirates’ focus on Accessible Travel

Championing Change

Emirates is championing change in the aviation industry, with the goal of making travel more accessible and inclusive for everyone. As part of efforts to champion change, Emirates established a dedicated Office of Accessibility and Inclusion and became the World’s First Autism Certified Airline in March 2025. Emirates has trained more than 35,000 staff to support customers with autism and has introduced the ‘Travel Rehearsal’ initiative across 17 countries so far, allowing customers to practice the nuances of the airport experience before travelling.

Designing for Dignity

Emirates is engaged in designing new policies, processes and products with a focus on dignity of customers with accessibility requirements. Empowering all customers to fly with confidence, Emirates introduced a new Accessibility policy and commitment in recent years and implemented new processes in Call Centres to support customer requirements, launched the Accessible & Inclusive Travel Hub on Emirates.com to support the customer experience, and introduced many new products to support Accessible Travel in collaboration with direct feedback from communities and groups with accessible travel needs.

Advancing Accessibility 

Emirates continues to drive the accessible travel agenda forward in an evolving space, doing what is right and responsible, step by step and prioritising innovation. Emirates also works with an array of partners internationally to advance the accessible travel agenda – from legislators, to operators, to specific groups and communities, and global customers. Emirates also aims to advancing accessibility by standardising global processes and creating consistency – online, in call centres, in airports and inflight.

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Goa’s diverse tourism experiences to take spotlight at ITB Asia 2025

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The Department of Tourism, Government of Goa, will participate in ITB Asia 2025, Asia’s leading travel trade show, scheduled from 15–17 October 2025 at Marina Bay Sands, Singapore. Goa’s participation reflects its focus on presenting itself as a destination that goes beyond leisure to offer authentic, meaningful, and sustainable travel experiences.

Goa Tourism will showcase initiatives that promote culture, heritage, spirituality, wellness, and community-driven tourism. Accompanying the tourism delegation, the Goa Forest Department, Government of Goa will highlight the state’s rich biodiversity, wildlife conservation efforts, and immersive zoo experiences, encouraging visitors to explore Goa’s natural heritage alongside its cultural and spiritual offerings.

These efforts highlight Goa’s evolving tourism approach, emphasizing experiences that are immersive, regenerative, and inclusive, while benefiting local communities and preserving the environment. Goa pavilion will serve as a dynamic meeting point for international travel partners, offering insights into Goa’s new tourism direction. Delegates and visitors will be able to explore curated experiences, connect with tourism stakeholders, and learn how Goa is aligning its tourism development with global sustainability and regenerative tourism goals.

Minister for Tourism, Rohan A. Khaunte said: “Goa is entering a new phase in its tourism journey. At ITB Asia 2025, it is about building meaningful connections with global travel partners and showing that Goa is ready with upgraded infrastructure, safer travel environments, and a wider range of experiences. Regenerative tourism is central to our vision, ensuring that travel to Goa leaves positive footprints for communities, traditions, and the natural world.”

Director of Tourism, Shri Kedar Naik, added: “Our presence at ITB Asia 2025 is about more than promoting Goa. We want visitors to see Goa as a place where heritage, nature, and community come together to create enriching journeys.”

The visitors can explore offerings such as spiritual tourism circuits, heritage trails that bring Goa’s architecture and living traditions to life, and wellness retreats rooted in yoga and holistic healing.

The pavilion will also feature local festivals, rural tourism initiatives, and community-led projects that connect tourism growth directly to Goan communities and environmental preservation.

Through ITB Asia 2025, Goa seeks to strengthen international partnerships, reach new markets, and position itself as a globally connected destination, rooted in its identity while embracing sustainable and future-ready tourism practices.

 

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JANDEC Travel and Intrepid host 8-day Vietnam Fam trip

The post JANDEC Travel and Intrepid host 8-day Vietnam Fam trip appeared first on TD (Travel Daily Media) Travel Daily Media.

JANDEC Travel, a premier Destination Management Company (DMC) in Vietnam, has successfully concluded an immersive 8-Day, 7-Night Familiarization (FAM) Trip in partnership with Intrepid Marketing & Communications. The exclusive trip, held from 28 September – 5 October 2025, took seven distinguished travel industry professionals on a comprehensive journey through Vietnam’s most iconic destinations, blending stunning nature, deep culture, and rich history.

The itinerary traversed the nation’s diverse landscapes, beginning on the pristine shores of Phu Quoc Island before moving to the central heritage hubs of Danang and Hoi An, and culminating in the northern cultural centers of Halong Bay and Hanoi. Highlights included the world’s longest sea-crossing cable car on Phu Quoc, a full-day experience at Danang’s Ba Na Hills and the Golden Bridge, and a day cruise through the majestic limestone karsts of Halong Bay.

The FAM trip itinerary serves as a powerful new blueprint for agents looking to offer multi-region, high-impact tours of Vietnam.

Cong Vu, Vice President of JANDEC Travel, expressed his enthusiasm for the collaboration and the future of Vietnam tourism: “This 8-day itinerary is a testament to Vietnam’s incredible diversity, showcasing everything from the vibrant marine life of Phu Quoc to the ancient soul of Hanoi. Our partnership with Intrepid Marketing & Communications ensured that our guests experienced the highest quality of local culture and service. We are confident that this FAM trip will translate directly into unforgettable, enriching journeys for their clients.”

Sunil Mathapati, Director of Intrepid Marketing and Communications, highlighted the strategic value of the trip for industry partners: The FAM trip was curated to give our Indian travel partners a firsthand, authentic understanding of Vietnam’s top-tier offerings. The depth of experience, from the basket boat ride in Cam Thanh to the historic sites of the capital, provides invaluable knowledge. This collaboration with JANDEC Travel allows us to confidently market Vietnam as a world-class destination that delivers profound cultural connection alongside stunning natural beauty.”

The success of this FAM trip reinforces the commitment of both JANDEC Travel and Intrepid Marketing & Communications to promoting Vietnam as a leading global destination, with a focus on seamless logistics and memorable, authentic travel experiences.

 

 

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Los Cabos: The Strategic Choice for Top-Tier MICE Experiences

The post Los Cabos: The Strategic Choice for Top-Tier MICE Experiences appeared first on TD (Travel Daily Media) Travel Daily Media.

Los Cabos, the one-of-a-kind destination where the desert, mountains, and sea converge, invites meeting and incentive planners to discover why it stands as a premier choice for world-class events. Arriving at IMEX Americas 2025, the Los Cabos Tourism Board highlights its unique blend of luxurious amenities, logistical accessibility, and robust MICE (Meetings, Incentives, Conferences, and Exhibitions) ecosystem that consistently delivers exceptional value and memorable experiences. In 2024, Los Cabos demonstrated its compelling appeal, ranking among the top 5 preferred international destinations for events from the U.S. and Canada, and earning the #1 aspirational destination title in Mexico.

“Los Cabos offers a strategic advantage for planners seeking more than just a venue; we provide a comprehensive ecosystem where luxury meets purpose,” says Rodrigo Esponda, Managing Director of the Los Cabos Tourism Board. “Our 2024 performance, which had more than 8,200 meetings and nearly 5,800 incentive programs, clearly illustrates our capacity to host high-caliber events that yield significant returns. With substantial new luxury infrastructure on the horizon, we are continuously enhancing our ability to deliver unparalleled experiences that resonate deeply with attendees and achieve organizational goals.”

In 2025 alone, Los Cabos has hosted a number of well-known industry meetings, including the 2025 WMF (World, Meeting and Forums) Luxury Edition Event with the Meetings Today LIVE! Corporate/Incentive event on the horizon this month. Destination partners are eager to host events, partnering seamlessly with companies as an extension of their teams.

At the Los Cabos booth, visitors will be treated to an authentic taste of the destination’s vibrant culture and creativity. A local DJ will set the tone with curated sounds, while a mixologist from Los Cabos will craft unique signature cocktails that showcase the region’s flavors. In addition, special presentations will highlight the destination’s distinctive offerings, giving planners an immersive experience that reflects the sophistication, authenticity, and energy of Los Cabos.

Why Los Cabos is the Strategic Choice for MICE:

Los Cabos’ proven track record and unique attributes make it an ideal destination for planners, offering:

  • Ease of Accessibility: With over 600 weekly direct flights to Los Cabos globally and over 330 weekly direct flights departing from 32 U.S. cities, traveling to the destination is hassle free for event attendees.
  • Exceptional Engagement & Longer Stays: In 2024, Los Cabos hosted 8,244 meetings and 5,795 incentive programs, attracting 283,848 attendees. Notably, participants in Los Cabos meetings enjoyed an average stay of 6.7 nights, significantly longer than regular tourists (6.1 nights), indicating a deeper immersion and higher satisfaction with the destination’s offerings.
  • Unforgettable, Engaging Experiences: Beyond the luxurious resorts, Los Cabos excels in offering authentic, community-driven rural tourism experiences. This blend of luxury and purpose creates lasting memories and strengthens team bonds.
  • Tangible Returns & Reputation Enhancement: The impact extends beyond the event itself. In 2024, 92% of events were reported to drive better service practices, 89% increased the destination’s attractiveness for future events, and a remarkable 88% of participants expressed their intention to return as tourists.
  • Significant Economic & Community Impact: The MICE industry accounted for 10.7% of the state’s total tourism activity, with 42.8% of economic spillover benefiting complementary services beyond traditional tourism.

Los Cabos continues to invest in its future, with a projected $900 million in new luxury hotel infrastructure over the next three years. The latest offerings will further enhance the destination’s capacity and versatility for hosting a wide range of high-profile events. This includes highly anticipated openings such as:

  • Park Hyatt Los Cabos – Opening Q4 2025 (197 rooms)
  • Amanvari – Opening Q2 2026 (22 rooms)
  • St. Regis Los Cabos at Quivira – Opening 2026 (124 rooms)

Experience the Los Cabos Advantage at IMEX Americas 2025

Meeting and event planners are invited to discover how Los Cabos consistently delivers unparalleled MICE experiences that achieve strategic objectives and inspire attendees. Visit the Los Cabos Tourism Board at IMEX, Booth #D2617, and connect with a variety of Los Cabos partners — including hotels, venues, and service providers — who will be showcasing the destination’s diverse offerings throughout the event.

 

 

 

 

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The Boutique Collection by Outbound Marketing Appointed as Sales Representative in India for luxury properties in Sri Lanka

The post The Boutique Collection by Outbound Marketing Appointed as Sales Representative in India for luxury properties in Sri Lanka appeared first on TD (Travel Daily Media) Travel Daily Media.

The Boutique Collection (TBC) is delighted to announce its appointment as the exclusive Sales Representative for three iconic Sri Lankan properties: Water Gardens Sigiriya,  Glenross Living and Blue Water Sri Lanka. This strategic partnership marks a significant step in TBC’s continued commitment to promoting exceptional hospitality and luxury living experiences across South Asia. Each of the three properties reflects a unique identity rooted in Sri Lankan heritage, wellness, and design excellence. TBC will lead market outreach, trade partnerships, and sales strategies for all three properties, enhancing visibility among discerning travelers and buyers across India and beyond.

Ashwin Joseph, Sales & Marketing Director, Union Resorts & Spas mentioned, At Union Resorts & Spas, each of our properties embodies a unique philosophy and story. Water Garden Sigiriya is more than a resort – it offers an immersive blend of nature , wildlife & history from a perfectly placed central location in the cultural triangle. Glenross Living reflects our vision of conscious living in harmony with nature, while The Blue Water Hotel & Spa stands as a timeless testament to Geoffrey Bawa’s design and Sri Lankan hospitality.

The Boutique Collection by Outbound Marketing as our partner, we are eager to deepen our connection with discerning travelers across India who seek serenity and soulful experiences. Their expertise in luxury travel and strong industry relationships will play a pivotal role in strengthening our presence in this market and in reaching the right audience who truly value meaningful escapes.

“We are honoured to represent these three exceptional properties and look forward to crafting innovative campaigns that highlight their unique stories while expanding their presence in the luxury travel market,” said Tonia Sehan Director of Sales Hotels Outbound Marketing and Director of The Boutique Collection.

 

 

 

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Royal Caribbean unveils ‘Legend of the Seas’

The post Royal Caribbean unveils ‘Legend of the Seas’ appeared first on TD (Travel Daily Media) Travel Daily Media.

Royal Caribbean is introducing the family time of a lifetime on Legend of the Seas* with more adventure than ever before. The boldest vacation to visit the world’s top destinations in Europe and the Southern Caribbean, Legend will deliver a lineup of unrivaled experiences, including thrills and chill, the most dining at sea with 28 options, all-new nightlife and entertainment, and more ways for families and vacationers to make lifelong memories.

In July 2026, vacationers can go all in on the action across Legend’s eight neighborhoods, which are destinations in themselves. On deck are new dining experiences transporting guests to the ancient Silk Routes at the immersive Royal Railway – Legend Station or the golden age at the new Hollywoodland Supper Club, headlining entertainment with Broadway hit Roald Dahl’s “Charlie and the Chocolate Factory, ”reimagined family experiences from thrills to new ways to stay and more.

“With Legend of the Seas, we are bringing to life our most legendary vacation yet as we continue to push the boundaries with more of what guests know and love,” said Michael Bayley, president and CEO, Royal Caribbean. “Those looking to get the most out of their vacation can have it all with Legend’s combination of adventure-packed experiences and incredible destinations in Europe and the Caribbean.”

From day to night, vacationers on Legend can dive into a variety of experiences, including:

Legendary Flavors

With 28 dining options rounding out the most dining at sea, every type of vacationer can satisfy any craving or discover all-new experiences for every meal.

  • Royal Railway – Legend Station – The immersive dining spot first introduced on Utopia of the Seas will take diners on Legend to new destinations along the ancient Silk Routes by train, combining entertainment, food and technology. Guests will follow the travels of explorer Marco Polo on a five-course expedition of flavors and history through China, India, Italy and more.
  • Hollywoodland Supper Club – Vacationers are in for an evening of glitz and glamour with a new supper club concept inspired by the golden age of Hollywood. Complete with sultry jazz, gourmet bites and cocktails, the multi-course dinner experience takes guests through a journey of cinema from 1910 to the 1950s.
  • AquaDome Market – The Icon Class favorite food hall sets the table with a reimagined selection of global cuisines with five new all-day food stands, along with a brand-new juice and smoothie bar serving freshly squeezed refreshments.
  • The all-encompassing dining lineup also includes everything from family experiences at Surfside Eatery and Basecamp in Thrill Island to favorites like premium cuts at Chops Grille, hibachi at Izumi and fresh catches at Hooked Seafood.

Legendary Nights

It’s the ultimate night out every night with new entertainment across stage, air, water, and ice; live music spots and more than 20 bars and lounges.

  • Roald Dahl’s “Charlie and the Chocolate Factory” ** – Making its golden ticket debut at sea in the Royal Theater, the hit Broadway musical brings the magical world of Willy Wonka to life in a show packed with sweet surprises.
  • Deck-defying entertainment – More jaw-dropping sensations take center stage at the AquaDome neighborhood’s marquee AquaTheater, featuring high divers, aerialists, robots, and dancers, and at Absolute Zero, the largest ice arena at sea.
  • Plus, there are over 20 bars, lounges and live music spots to raise a glass at, including Lou’s for jazz tunes and more, singalong face-offs at Dueling Pianos, uniquely crafted cocktails at 1400 Lobby Bar, and more.

Legendary Adventures

  • Adrenaline-amping thrills – Adventure just reached a new level with six waterslides at Category 6, the largest waterpark at sea; Crown’s Edge – part skywalk, part zip line experience 154 feet above the ocean; and more top-deck action with a new spin on mini golf at Lost Dunes, the Adrenaline Peak rock-climbing wall and more.
  • Seven pools and vibes – Vacationers have in store a pool for every mood, including pools for adults at The Hideaway infinity pool and Swim & Tonic swim-up bar; ways to splash for kids and tots at Splashaway Bay and grownups nearby at the Water’s Edge pool; the largest pool at sea at Royal Bay, and more, along with 10 whirlpools and private casitas.
  • There are plenty of ways to play with reimagined family favorites, including a new carousel concept in Surfside – the neighborhood designed for young families – and a redesigned Playscape for youngsters.

The signature Icon Class favorites will be back on Legend, from the Royal Promenade’s floor-to-ceiling ocean views, the jaw-dropping Pearl – the world’s largest kinetic art sculpture – and the open-air Central Park lined with more than 30,500 real plants and restaurants, live music, convenient pick-up windows for sushi, champagne, sparkling wine and more. Plus, there are plenty of ways to stay in style from the ultra-luxe and exclusive Suite Neighborhood to a redesigned three-story Ultimate Family Townhouse with spaces for the whole family.

Legend will level up European summers in 2026 with 7-night Western Mediterranean adventures from Barcelona, Spain, and. The bold Rome (Civitavecchia), Italy adventures on board continue on shore, whether it’s stepping back in time at Rome’s Colosseum, feasting on flavors from the fishing villages of Provence (Marseille), France, or diving into the local cultures of Naples, Italy, and Palma De Mallorca, Spain. In November 2026, Legend will make its grand Caribbean debut in Fort Lauderdale, Florida, with 6-night Western Caribbean getaways and 8-night Southern Caribbean vacations to the beaches of Oranjestad, Aruba, and Willemstad, Curacao. Plus, every Caribbean vacation visits Royal Caribbean’s top-rated Perfect Day at CocoCay, featuring turquoise blue waters and beaches, a thrilling waterpark, pools, swim-up bars and more.

Legend will also be the vacation company’s fourth ship fueled by liquefied natural gas (LNG) and feature industry-leading environmental programs. With applications ranging from waste heat recovery systems to shore power connection, Legend will help advance Royal Caribbean Group’s journey toward introducing a net-zero cruise ship by 2035.

 

 

 

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The UAE’s ‘Garden City’ Is a UNESCO Gem and Jazeera Airways Just Put It Back on the Map

The post The UAE’s ‘Garden City’ Is a UNESCO Gem and Jazeera Airways Just Put It Back on the Map appeared first on TD (Travel Daily Media) Travel Daily Media.

Few travellers know that Al Ain, known as the “Garden City” of the UAE, is one of the world’s oldest continuously inhabited settlements — home to ancient oases and several UNESCO World Heritage Sites. Now, it’s easier than ever to visit. Kuwait-based Jazeera Airways has officially returned to Abu Dhabi and Al Ain, bringing new air links that bridge heritage, culture, and modern connectivity.

Abu Dhabi Airports announced the airline’s comeback with four weekly direct flights from Kuwait International Airport (KWI) — twice weekly to Zayed International Airport (AUH) and twice to Al Ain International Airport (AAN) — following inaugural flights on 2 October 2025. The routes highlight the growing importance of both cities in the Gulf’s aviation network and underscore Abu Dhabi’s strategy to strengthen trade, tourism, and cultural exchange. The new services are expected to attract leisure and business travellers alike, adding a convenient option for those exploring one of the UAE’s most historically rich destinations.

The relaunch marks more than a route revival. It’s a reconnection between two historic centres of culture and commerce. By linking Kuwait, one of the Gulf’s most established aviation markets, with Al Ain, the UAE’s cultural heartland, Jazeera Airways reinforces the deepening ties between heritage and innovation shaping the region’s future.

“Jazeera Airways’ return is testament to the strength and attractiveness of the airports we operate across the emirate,” said Elena Sorlini, Managing Director and Chief Executive Officer of Abu Dhabi Airports. “Welcoming direct service back to Al Ain is especially significant, as the city plays a central role in our strategy to develop vibrant gateways that stimulate investment, attract tourism, and connect communities. Strengthening air connectivity with Kuwait, both at Al Ain and Zayed International Airports, also supports our ambition of positioning Abu Dhabi as an accessible, world-class destination,” the CEO added.

For Jazeera Airways, the move represents another milestone in its mission to expand regional access through affordable, reliable service.
“Our return to Abu Dhabi and Al Ain reflects our commitment to providing travellers more affordable and convenient options across the region,” said Barathan Pasupathi, Chief Executive Officer of Jazeera Airways. “We are especially pleased to serve Al Ain — a city of cultural and economic significance — and to play a role in its exciting growth story. This new connection strengthens our expanding Gulf network and supports trade and tourism flows between Kuwait and the wider emirate.”

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Riyadh Season Sets Sail: Is Aroya Cruises Steering Saudi Entertainment to the Sea?

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Aroya Cruises, the first-ever Arab cruise line and a subsidiary of Cruise Saudi under the Public Investment Fund (PIF), has announced a landmark partnership with Riyadh Season 2025 — uniting two of the Kingdom’s fastest-growing sectors: entertainment and maritime tourism. As part of the collaboration, the cruise line’s flagship vessel, Aroya, will become one of Riyadh Season’s official venues, hosting select events and curated experiences at sea. The initiative extends the excitement of the annual festival beyond Riyadh’s streets, creating a seamless crossover between land-based entertainment and luxury voyages.

New stage on the sea and on land

The crossover doesn’t stop offshore. On land, Boulevard City and Boulevard World — two of Riyadh’s most popular entertainment zones — will feature Aroya-inspired experiences designed to preview life on board. The centrepiece attraction, the Aroya Lagoon, will transform Boulevard World’s lake into a cruise-themed destination with family-friendly activities and installations that reflect the brand’s Arabian heritage and sense of adventure.

As an official Riyadh Season zone, Aroya Cruises will offer visitors a first-hand look at its “Remarkably Arabian” luxury cruise concept. The partnership connects land-based attractions with sea voyages, underscoring Saudi Arabia’s ambition to position itself as a global leader in leisure, culture, and tourism.

Strengthening Saudi Arabia’s tourism vision

The partnership was formally signed on 2 October 2025 in Riyadh between Cruise Saudi and the General Entertainment Authority (GEA). The ceremony was attended by senior officials including H.E. Turki Alalshikh, Chairman of the GEA; Eng. Faisal Bafarat, CEO of GEA; Turky Kari, Executive Director of Marketing at Cruise Saudi; and Ghassan Khan, Chief Strategic Officer at Cruise Saudi.

This collaboration reflects Cruise Saudi’s ongoing commitment to supporting national initiatives that foster cultural engagement and align with Vision 2030’s goals of economic diversification and community development. Through this partnership, Aroya Cruises assumes an active role in the Kingdom’s entertainment ecosystem while spotlighting the growing potential of Saudi Arabia’s cruise tourism sector.

Extending Riyadh Season to the seas

Aroya Cruises’ participation will see Riyadh Season experiences integrated into its upcoming voyages, transforming its vessels into floating entertainment destinations. Select seasonal activities will be hosted on board, offering passengers immersive, themed events that mirror the creativity and vibrancy of Riyadh Season. The initiative aims to merge the thrill of Saudi Arabia’s most dynamic festival with luxury maritime travel, positioning the Red Sea, Arabian Gulf, and Mediterranean as central elements of the Kingdom’s evolving tourism narrative. It also marks a milestone moment for the cruise industry in the Middle East, introducing a new category of entertainment-driven voyages inspired by Saudi culture.

Launching on 10 October, Riyadh Season 2025 is expected to attract millions of visitors from across the world. As one of the Middle East’s most prominent festivals, it continues to showcase Saudi Arabia’s growing influence as a destination for creativity, innovation, and cultural celebration.

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Warwick Davis returns to Hogwarts for the first Creative Careers Fair

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Warwick Davis, famed for his role as Professor Flitwick in the original Harry Potter film series, opened the first-ever Creative Careers Fair at Warner Bros. Studio Tour London – The Making of Harry Potter, where he inspired students with behind-the-scenes stories and words of advice for the next generation of budding filmmakers.

Set against the spellbinding backdrop of the iconic sets, hundreds of secondary school students in years 8 to 13 from different schools across the UK, stepped into the Great Hall for a night of expert insights and inspirational guidance for future careers in film.

With exclusive access to film professionals who worked on the Harry Potter film series, the experts shone a light on the craftsmanship, skills and aptitudes required for a host of exciting careers in the industry.

Students had the opportunity to speak to with Head Prop Maker, Pierre Bohanna, Head Sculptor, Julian Murrary, Art Director, Gary Tomkins and Set Decorator, Rosie Goodwin to hear all about their roles in bringing the Harry Potter film series to life, in the place where it all began.

Attendees explored a variety of career paths and heard real-world stories from professionals including Sound Director Glen Gathard, Special Effects Supervisor John Richardson, Costume designer, Laurent Guinci and Chief hairdresser, Lisa Tomblin on how they got into their creative careers. The event also offered a valuable opportunity to learn how subjects like art, physics, English and design can translate into careers in costume, editing, effects, production and more.

Warwick Davis, who attended the fair, inspired the students with his nostalgic stories from his time as Professor Flitwick, saying: “For the film industry to prosper, it’s really important that young people have access to creative careers education so they can understand what roles are open to them. Many of those I spoke to today, hadn’t realised the number of people it took to bring my characters to life on these very sets, but after the Careers Fair and chatting to the people who run the education programme, a world of possibilities has opened up.”

The new initiative builds on Warner Bros. Studio Tour London’s existing education programme, which is now offering a new lesson for screenwriting, media and film students aged over 16.

“The future of the film industry depends on fresh, diverse talent, which means showing young people the many paths that can lead to careers behind the camera,” said Julie Green, Education and Learning Manager, Warner Bros. Studio Tour London – The Making of Harry Potter. “Whether their passion lies in technology, design, movement, storytelling, or science, there’s a place for them in this industry. Through our Education Programme, we shine a light on the many careers that exist giving students a first-hand look at the skills, creativity, and innovation that power the films they love.”

Earlier this month, the fair was announced to highlight the diverse careers available, and inspire the next generation, with research by Warner Bros. Studio Tour London finding that secondary school students could only name on average three positions in film, out of the hundreds of skilled roles required.

According to latest reports from the British Film Institute*, the sector must continue to support efforts to improve careers advice across schools and in higher and further education.

Alice Henderson aged 16 who attended the fair said: “It was magical, I never realised there were so many careers in filmmaking. It felt like a whole new world of possibilities opened up before my eyes.”

Jo Zanetti, Head of Careers at Parmiter’s School said: “The fair was truly inspiring, it opened our students’ eyes to the vast and varied careers in filmmaking, sparking imaginations and ambitions we can’t wait to see grow. Events like this remind us just how important the arts and creative industries are in shaping futures and nurturing talent.”

Many students could aim for a career in film – without even realising it. A new study** of UK students in secondary school years 8-12 found that 72% may already possess a skill to step into the industry.

The students surveyed actively enjoy pastime passions, that include filming content (70%), editing (63%), model making (45%), or writing (61%) – all of which are transferable skills that can be applied into various filmmaking departments.

These hobbies are especially relevant at the start of the academic year, when students are exploring extracurricular activities and setting new personal goals. Since returning to school, 48% have joined or plan to join a creative club or activity and 60% want to learn more about careers in the creative industries, with film and media (53%) being the greatest area of interest.

The students surveyed believe that media subjects are the most undervalued in schools (36%) with creative subjects including art and design close behind (34%). Meanwhile 61% would like more education about careers in the creative industries.

 

 

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Emirates launches The Emirates Centre of Hospitality Excellence

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Emirates has opened a new world-class facility in Dubai, to provide a luxurious training experience to almost 25,000 cabin crew, focused on the art of hospitality excellence. The USD 8 million learning zone and programme features a sprawling restaurant and lounge for up to 170 guests, elegant presentation kitchens and 8 tech-enabled classrooms. More than 10,000 Emirates cabin crew will be trained in the new facility by the end of the year.

The Emirates Centre of Hospitality Excellence is home to a myriad of elevated service trainings, modelled on Michelin star standards, including fine dining protocols, premium guest engagement and table service finesse. In 2020, Emirates began a collaboration with one of the world’s top hospitality management schools – the Ecole hôtelière de Lausanne in Switzerland to establish a new elevated hospitality strategy, which was a resounding success. The Emirates Centre of Hospitality Excellence now stands as the emblem of this very strategy, inspiring cabin crew to deliver Emirates’ four pillars of hospitality in the sky – excellence, attentiveness, innovation and passion.

Thomas Ney, Emirates’ DSVP of Service Delivery remarked:  ‘Emirates continues to uplift the ‘fly better’ experience for our valued customers. We have invested in the highest levels of luxury hospitality training for our cabin crew, enabling them to really relate to the customers they serve and create unforgettable signature moments. We are delighted to provide our crew with immersive training, allowing them to personally sample the cuisine, the beverages, the ambiance and ultimately, the hospitality Emirates is renowned for. This is how we empower world class cabin crew.’

Taking hospitality to new heights, the Emirates Centre of Hospitality Excellence offers a wide range of training and facilities for cabin crew engagement. Newly recruited Emirates cabin crew will be trained in the facility, as well as experienced crew – who receive refresher and upgrade training many times throughout their career.

Immersive fine dining experiences for Emirates cabin crew

A testament to the level of investment and detail invoked in Emirates’ cabin crew training, the Emirates Centre of Hospitality Excellence offers a unique opportunity for cabin crew to dine as guests and experience a gourmet 4-course gastronomy lunch. The fine dining experience is curated by Emirates’ master chefs, serving some of Emirates’ most celebrated First and Business Class dishes and signature meals. The cabin crew are personally served their meal by Emirates’ elite training team, to showcase the best of Emirates’ own 7 star hospitality, leading by example and modelling best practices to cabin crew. Emirates’ 7 star hospitality goals focus on enhanced coaching to cabin crew, to infuse their customer interactions with authenticity, personality, and connection.

Bespoke culinary sessions with Emirates Master Chefs

In the culinary hub of Emirates Centre of Hospitality Excellence, a purpose-built training kitchen has been designed as a fusion between a professional restaurant kitchen and an airline galley. In this area, Emirates cabin crew learn the art of plating from a team of experienced chef trainers. Balancing textures, colours and shape, cabin crew learn how to produce dishes that look like works of art on the plate, adding to the sensory exploration of dining with Emirates.

The Art of Service training

The Art of Service course is a communication-focused course that goes beyond refined techniques, introducing cabin crew to the deeper meaning behind fine dining. Beyond the impeccable handling of silverware, attractive plating and wine service, fine dining is a dialogue between the host and guest. This course encourages cabin crew to go beyond the basic service steps and tune into subtle cues, listen with intention, anticipate needs, and adapt their approach to create personalised experiences. It also focuses on developing their savoir-être – the art of presence, poise, and emotional intelligence, essential for engaging with Emirates diverse customers. This training is custom built by the Emirates’ team from extensive research and exploration across a variety of Michelin-starred restaurants and luxury hospitality globally.

L’art du Vin Wine Training

Emirates Centre of Hospitality Excellence will also be the venue for hosting wine tastings and dedicated events led by expert wine trainers and sommeliers, building on the success of L’art du vin, Emirates’ wine learning experience for cabin crew.

The L’art du vin programme was launched in mid-2024 at Emirates Cabin Crew Training Centre, Dubai, taking place in a classroom that replicates a high-end lounge and offering three intensive wine courses tailored to varying levels of knowledge –  L’art du vin Introduction, L’art du vin – Business Class and L’art du vin – First Class. For each level of the course, Emirates cabin crew are invited to taste the spectacular Emirates onboard selection for themselves, while learning about the heritage of the wines, as well as how to expertly recommend food pairings to customers.

Emirates World Class Cabin Crew Training

The Centre of Hospitality Excellence is the latest addition to Emirates’ suite of state-of-the-art training facilities for cabin crew. Earlier in the year, Emirates also opened a new Crew Zone in Emirates Group Headquarters, Dubai – a dedicated 24/7 space for cabin crew. The Crew Zone provides educational workshops, tech zones, around the clock staff support, a beauty and wellbeing hub, an interactive lounge area, and more services to assist cabin crew.

Recruited from over 140 countries and speaking more than 70 languages, Emirates is proud of the exceptional service, safety and hospitality delivered by its cabin crew. Currently Emirates employs almost 25,000 cabin crew, all of whom have been trained at the esteemed Emirates Crew Training Centre in Dubai. The initial eight-week course covers all aspects of the role, including Corporate Onboarding, Safety & Emergency Procedures, Crew Resource Management, Group Medical, Aviation Security, Image and Uniform Standards, and Service & Hospitality Training.

Within the impressive facilities, cabin crew take part in both theoretical classroom sessions and practical experiences, many of which are in full motion simulators of all Emirates’ aircraft types. Throughout their career with Emirates, cabin crew receive ongoing training and a myriad of opportunities to upskill and advance their opportunities.

Emirates are actively recruiting cabin crew from around the world.

 

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