THE Travel Authority CEO Peter Hosper last night took the opportunity to look forward to the future, addressing a group of clients of accounting firm Helm Advisory to assure them that the travel sector is alive and well despite the pandemic.
Guests were invited to dress up in anticipation of their next trip, with Hosper noting the massive pent-up demand as evidenced by the rapid sell-out of Qantas’ “flight to nowhere” and the 2022 Regent Seven Seas Cruises world cruise, which saw all suites sold in just 48 hours with the cheapest one priced at $200,000.
“For the travel industry, the future will mean we have to reinvent ourselves again.
“And we will. We will continue to love our clients, all our clients, and we will emerge from this nightmare maybe a bit leaner, but also stronger,” Hosper said.
He also gave the audience a background to the current issues facing the industry, with refunds and cancellations.
Over the recent months, “travel agents have never worked harder for their clients, at best changing bookings to next year or the year after, or at worst processing cancellations, fighting with multiple suppliers to get refunds and processing them back to the clients,” he said.
Hosper said TTA along with other industry colleagues was “in the process of dusting ourselves off and looking towards a very bright future”.
He’s pictured in his lederhosen, along with flight attendant and The Travel Authority co-founder Sarah Bush, Stephen Hathaway from Helm Advisory, Sharon Levingston of The Events Authority, Felix Sudarto from Helm Advisory ready for sleep in his QF Business class PJs, and special guest Penny Tration.
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Source: traveldaily