The post Jumeirah to develop three new properties in Dubai appeared first on TD (Travel Daily Media) Travel Daily Media.

Luxury hospitality firm Jumeirah announced the development of three new addresses in Dubai.

This new developmental initiative is in keeping with the company’s Mission 2030 strategy and its focus on growth and diversification

These new additions include a hotel and two residential developments.

According to Jumeirah CEO Thomas B Meier: “In line with Jumeirah’s Mission 2030 strategy, our ongoing ambition is to drive sustainable growth and double the size of our portfolio regionally and internationally.  Maintaining a leadership position in our home market is integral to that strategy and, following the successful opening of Jumeirah Marsa Al Arab earlier this year, we will further extend our footprint in Dubai with Jumeirah Asora Bay and Jumeirah Residences Emirates Towers.  These exceptional properties represent the future of the Jumeirah brand, with distinctive and purposeful experiences shaped by intentional design, mindful living and holistic wellbeing.”

Meier added that Jumeirah is firmly on track with the delivery of its strategic roadmap and these additions to its portfolio will further strengthen the company’s global reputation as an industry pioneer and brand of influence.

For his part, Dubai Holding Real Estate chief executive Khalid Al Malik said:  “Meraas is proud to partner with Jumeirah in shaping the future of luxury living in Dubai. Jumeirah Residences Asora Bay and Jumeirah Residences Emirates Towers are more than just residential addresses; they are meticulously designed lifestyle destinations for the world’s most discerning homebuyers and investors. Emulating Meraas’ commitment to exceptional urban experiences, these residences combine innovative design, premium amenities, and renowned Jumeirah hospitality, setting a new standard for residential excellence and reinforcing Dubai’s leadership in global luxury real estate.”

The art of elevated design

Jumeirah Asora Bay, hotel and residences, will articulate the evolution of the Jumeirah brand with an elevated design vision and a highly curated experience that is both distinctive and purposeful. 

Combining architectural innovation with an unparalleled coastal setting, the exclusive development will sit discreetly on the peninsula of La Mer South in Dubai.  

Boasting of 103 rooms and suites as well as 20 villas, the new hotel is aligned with Jumeirah’s renewed vision and investment strategy, which includes a focus on boutique-style properties with up to 150 keys, and places emphasis on suite categories, villas, and branded residences. 

This approach is also reflected in Jumeirah’s European portfolio, including the upcoming opening of Jumeirah Le Richemond in Geneva, as well as established destinations such as Jumeirah Mallorca and Jumeirah Capri Palace. 

Scheduled to open in 2029, Jumeirah Asora Bay will join the highly coveted Jumeirah Hotels & Resorts offering.

A home by Asora Bay

Complementing the hotel will be the Jumeirah Residences Asora Bay launched with Meraas, a member of Dubai Holding Real Estate.  

This exclusive residential enclave features 29 residences, including four-to-six-bedroom apartments, one seven-bedroom penthouse, and six ocean villas.  

The development’s hillside location and terraced design offers uninterrupted views of the Arabian Gulf and Dubai’s skyline. 

Home is a luxurious tower

With an upweighted focus on branded residences, Jumeirah is also introducing Jumeirah Residences Emirates Towers.

This upcoming development symbolises a new expression of elevated living that blends vibrant city life with curated and purposeful experiences.

Featuring 754 units, ranging from one-to-four-bedroom apartments, this new development will redefine urban living in Dubai’s business district: a residential experience elevated to new realms. 

Residents will have access to a wide array of well-being and lifestyle facilities, including a padel court, fitness studios, coworking lounge, private cinema, and a podium pool terrace.

Elegantly iconic

As part of its strategy to diversify its portfolio and drive expansion through both acquisitions and hotel management agreements, Jumeirah has segmented its portfolio into four key offerings, rooted in luxury Arabian hospitality: Jumeirah Icons, Jumeirah Privé, Jumeriah Hotels & Resorts, and Jumeirah Residences.

Jumeirah Icons currently includes Jumeirah Burj Al Arab and will become a limited-edition collection of iconic addresses that shape the identity of cities, setting new benchmarks in design, prestige and hospitality.  

The newly established Jumeirah Privé, which features Jumeirah Thanda Island, is a curated, ultra-luxury collection of secluded islands, estates and villas, offering the ultimate privacy and exclusivity paired with the world-class service and amenities of Jumeirah.  

Jumeirah Hotels & Resorts remains the foundation of the brand, featuring a range of properties in some of the world’s most inspirational destinations.  

The final segment is Jumeirah Residences, which has become an increased focus for the brand, designed to elevate and inspire living well, every day.

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The post Air Astana marks its 23rd anniversary appeared first on TD (Travel Daily Media) Travel Daily Media.

Kazakhstan flag carrier Air Astana released an infographic detailing its progress to mark its 23rd anniversary today, 16th May.

The airline takes pride in servicing 111 routes, 78 of which are international and 33 are domestic, giving it one of the most extensive route networks in the aviation sector.

At present Air Astana Group, made up of Air Astana and its low-cost carrier FlyArystan, boasts of a 60-unit strong fleet.

The company plans to expand its fleet to a total of 84 by the end of the current decade.

The award-winning airline has ferried over nine million passengers to date and assures its loyal clientele of even better service offerings in the years to come.

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The post Agoda signs new understanding with Indonesian Ministry of Tourism appeared first on TD (Travel Daily Media) Travel Daily Media.

Global online travel agency (OTA) Agoda formally renewed its understanding with the Indonesian Ministry of Tourism on Monday, 12th May.

The signing of this new agreement took place during the first-ever Agoda Academy workshop in the northern province of Bandung.

The renewed understanding expands the partnership between the two parties with the aim of raising the number of international and domestic visitors to Indonesia.

At the same time, Agoda’s world class technology will help improve decision making related to Indonesia’s vision of Tourism 4.0 which seeks to encourage the greater use of digital technologies and innovative approaches within the tourism industry.

With access to Agoda’s vast network of accommodations, flights, and activities, alongside its expertise in travel technology, the Ministry of Tourism is poised to leverage solutions that help ensure tourism in Indonesia can flourish amidst a rapidly digitizing world. 

Together, the Ministry and Agoda aim to foster robust, responsible growth across all regions of the market.

Chief secretary Bayu Aji of the Ministry of Tourism expressed enthusiasm for the extended collaboration.

Aji declared: “We are delighted to expand our partnership with Agoda, as it not only strengthens Indonesia’s standing as a vibrant and more sustainable tourism destination, but will also help equip our workforce in the tourism sector for the future through initiatives such as the Agoda Academy Workshop.”

What the new understanding entails

In the previous MOU between Agoda and the Ministry of Tourism, the former launched several campaigns co-branded with the Ministry’s Wonderful Indonesia initiative and promoted more sustainable tourism practices. 

The initiative included collaborations with influencers like Anya Geraldine, amplifications of tourist destinations, and support for the Ministry of Tourism’s goals for tourism growth. 

Now, the refreshed collaboration outlines a range of joint initiatives over the next three years including targeted marketing campaigns, the promotion of more sustainable tourism practices and developing digital skills for Indonesia’s young tourism professionals.

Under this partnership, Agoda hosted the first Agoda Academy workshop to provide workshops to the students at Bandung Tourism Polytechnic. 

The half-day workshop offered students a glimpse into Agoda’s work culture and operational case studies, providing a practical perspective for those interested in acquiring digital tourism skills

Agoda senior country director Gede Gunawan and his team presented insights from their experiences, highlighting digital trends and career pathways within the sector.

Gunawan said: “I am pleased to deepen our collaboration with the Tourism Ministry beyond marketing initiatives. As a committed partner in Indonesia’s tourism industry, Agoda is dedicated to sharing world-class expertise and insights to nurture the next generation of tourism professionals in Indonesia. By renewing our collaboration, we’re also excited to support the Ministry’s vision on Tourism 4.0 with Agoda’s expertise in digital solutions. This partnership reinforces our shared commitment to seeing Indonesia thrive as a destination while enabling local communities to benefit from the many opportunities tourism generates around local economies.”

A truly diverse destination

Home to iconic destinations such as Bali, Yogyakarta, and Komodo National Park, Indonesia offers an unparalleled mix of natural beauty, cultural heritage, and unique experiences. 

Visitors can explore pristine beaches, trek in lush rainforests, or dive into vibrant underwater ecosystems. 

Beyond nature, Indonesia’s vibrant art, festivals, and culinary offerings, from traditional markets to fine cuisine, promise enriching, immersive experiences for global travelers seeking unforgettable journeys.

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The post Independent Hotel rates aggressively targeted by secondary OTAs appeared first on TD (Travel Daily Media) Travel Daily Media.

April’s World Parity Monitor from 123Compare reveals the relationship between price positioning and OTA aggressiveness.

As hotels continue to refine their revenue strategies, 123Compare.me unveils the findings from the latest edition of its World Parity Monitor (WPM) exploring how a hotel’s price position relative to its local market average affects OTA pricing behaviour and rate parity.

The April report has identified that when hotel rates are priced above the market average, the Lose rate — the percentage of times a hotel’s direct price is undercut by an OTA — increases significantly, especially for independent properties. Non-major OTAs show the most aggressive pricing responses, underscoring the risks of overpricing in competitive environments.

Across the sample*, 75% of hotels were undercut by at least one OTA, and Expedia surpassed the 20% Lose rate threshold, reversing its recent trend of moderation.

From January to April 2025, direct prices rose steadily and ended 6.3% higher than in the same period of 2024 — continuing the upward trajectory already observed last year. This trend reflects a structural pattern, where direct rates start low early in the year and peak around spring, particularly influenced by seasonal events like Easter.

Notably, price positioning matters more than ever. While major OTAs like Booking and Expedia maintained stable Lose rates regardless of price segment, non-major OTAs became more aggressive as hotel prices rose. Meanwhile, the direct channel remained more competitive in lower-price segments and saw improved Meet rates at mid-range levels.

“Being just slightly above the average can trigger aggressive responses from OTAs,” says Jordi Serra, CEO at 123Compare.me. “Hotels — especially independents — need to keep a close eye on how their positioning aligns with market trends.”

“If I’m an independent hotel and my price is above the market average, I should be concerned about OTAs becoming more aggressive and undercutting my rates. This is a very clear pattern we are seeing month after month.”

The WPM also confirms that independent hotels are more vulnerable to parity loss. When priced more than 40% above the market average, the Lose rate reached 41.8% with non-major OTAs, compared to 34.0% with major OTAs.

The World Parity Monitor is a reference in the market and a tool to track and monitor hotel pricing strategies across distribution channels.

The World Parity Monitor is the first price parity center for the hospitality industry, created by 123Compare.me. It provides insights into price disparity trends across 3-, 4-, and 5-star hotels in the world’s 60 most important tourist destinations.

Each month, it analyzes over 5 million comparisons in Google Hotels, using a consistent sample of more than 6,000 hotels. This enables a reliable evaluation of price differences between hotels’ direct rates and OTA prices.

The WPM includes data segmented by occupancy levels, length of stay, and booking lead time. On the first month of each quarter, the analysis is extended to include country of origin, mobile usage, and family bookings. Month-to-month comparisons use consistent metrics to ensure reliability.

Within the framework of the World Parity Monitor, the monthly World Parity Reports are focused digests of the latest pricing behaviors and trends.

Methodology: Key Performance Indicators (KPIs)

• Beat: The hotel’s direct price is lower than OTA prices.
• Meet: The direct and OTA prices are the same or within +/- 0.5%.
• Lose: The OTA price is lower than the direct rate.

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The post Tourism Malaysia marks its 31st year at the Arabian Travel Market appeared first on TD (Travel Daily Media) Travel Daily Media.

Tourism Malaysia marked its 31 years of promoting Malaysia as a prime destination at the Arabian Travel Market (ATM) Dubai 2025.

With the recent iteration of the ATM held between 28th April and 1st May at the Dubai World Trade Centre, the event continues to serve as a key platform for Malaysia to reinforce its presence in the Middle East and build strategic partnerships within the global tourism industry.

Led by Malaysian minister of tourism, arts, and culture Tiong King Sing together with Tourism Malaysia general director Manoharan Periasamy, the Malaysian delegation was made up of representatives from 83 travel-related organisations and establishments.

An important market

According to Tiong: “The Middle East has always been an important market for Malaysia, and we are excited to strengthen our ties at ATM Dubai 2025. With Visit Malaysia Year 2026 approaching, we look forward to welcoming more visitors and showcasing Malaysia’s rich culture, attractions, and warm hospitality.”

Throughout its participation at this year’s ATM, Malaysian participants invited both industry partners and the general public to explore the Southeast Asian nation’s unparalleled tourism experiences and be part of the excitement leading up to Visit Malaysia Year 2026.

This year, Malaysia hopes to welcome 45 million international visitors and generate RM270 billion in tourism receipts. 

The continued growth in visitors from the Gulf region has further fuelled Tourism Malaysia’s efforts to nurture this high-potential market.

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The post Hadiprana Hospitality set to change the game in the Indonesian hospitality sector appeared first on TD (Travel Daily Media) Travel Daily Media.

Built upon the legacy of one of Indonesia’s most celebrated architecture and design visionaries, Hadiprana Hospitality officially makes its debut through a new website and social media account.

Established by the family of the late architect Hendra Hadiprana, this new hospitality brand reflects the design icon’s lifelong dedication to preserving and celebrating the diverse cultural heritage of Indonesia. 

Under the leadership of Hadiprana’s daughter Puri, Hadiprana Hospitality is characterised by exceptionally curated spaces that preserve Indonesia’s rich cultural traditions through thoughtful and innovative design.

Puri is working alongside Hadiprana brand ambassador Sekaraya Hadiprana Surjaudaja to ensure that their family’s passion for authenticity and artistry continues to inspire and resonate in every aspect of the business.

At the same time, Deasy Swandarini has been appointed as the company’s chief operating officer, and she brings her extensive experience in hospitality operations and development to the role.

Four exceptional properties

Hadiprana Hospitality is currently made up of three properties: Tanah Gajah, a Resort by Hadiprana; Rumah Prapanca, a Residence by Hadiprana; and Dua Dari, a Residence by Hadiprana.

A fourth, Bandarindu, a Hotel by Hadiprana, is slated for completion by the fourth quarter of 2026. 

Tanah Gajah

Originally conceived by Hendra Hadiprana during his honeymoon in the 1960s, Tanah Gajah offers a serene and immersive resort experience, with expansive landscapes that allow guests to reconnect with nature. 

Featuring 24 suites and villas, wellness programs, cultural activities, and thoughtful dining experiences, the property is designed to provide meaningful retreats that embrace the peaceful ambiance of Bali while honouring its artistic traditions. 

It’s the perfect destination for extended stays and transformative journeys.   

Dua Dari

For those seeking an intimate and exclusive getaway, Dua Dari offers a sanctuary of four one-bedroom residences, ensuring maximum privacy and exclusivity. 

With personalised service and a curated collection of art reflecting the owner’s distinguished taste, Dua Dari is an oasis for inspiration, peace, and a sense of belonging.

As such, this location is ideal for quiet contemplation and rejuvenation.   

Rumah Prapanca

Located in the heart of South Jakarta, Rumah Prapanca is an exclusive private residence where elegance and sophistication converge. Creating an intimate, elegant space for special occasions and memorable events, Rumah Prapanca combines an exquisite art collection with thoughtful service. 

The property revolves around three key settings: The Living Room, adorned by a curated collection of antiques and artefacts from across the Indonesian archipelago; The Dining Room, featuring Hadiprana-designed chandeliers and an impressive teakwood ceiling; and The Terrace & Swimming Pool, which overlooks lush gardens and is decorated with Balinese umbrellas, colonial-era rattan sofas, and trinkets collected from Mr. Hadiprana’s international travels. 

In development: Bandarindu, a Hotel by Hadiprana  

The upcoming Bandarindu hotel will transform Mr and Mrs Hadiprana’s first holiday home in Bali into a dynamic, functional space with seamless service. 

Designed for contemporary travellers, this vibrant property will blend cultural heritage with forward-thinking design, creating a social hub for connection and rejuvenation. 

Slated to open in Q4 2026, Bandarindu promises to be an evolving environment where guests can experience a dynamic stay in the heart of one of Indonesia’s most paradisical locations.

A brilliant past, a promising future

Sekaraya Hadiprana Surjaudaja said of the newly launched hospitality firm: “We’re thrilled to officially launch Hadiprana Hospitality, and looking forward to further growth with several exciting projects in the pipeline. As our portfolio expands, we remain committed to honouring the legacy of Hendra Hadiprana by curating experiences that are culturally rich, artistically inspiring and ecologically sustainable.” 

Hadiprana began as Hadiprana Design which was founded by the late Hendra Hadiprana in 1958. 

Known for his visionary work in architecture, he created spaces that deeply reflected Indonesia’s diverse culture and beauty. 

In 1962, Hadiprana founded the first art gallery in Indonesia, further contributing to the cultural landscape. 

His travels to Bali, where he built several holiday homes, inspired the Hadiprana family to establish Hadiprana Hospitality, carrying on his legacy of cultural respect and artistry through uniquely designed properties. 

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The post Etihad Airways and TAP Air Portugal Launch a Frequent Flyer Partnership Agreement appeared first on TD (Travel Daily Media) Travel Daily Media.

Etihad Airways, the national carrier of the United Arab Emirates, and TAP Air Portugal, the national carrier of Portugal, have launched a frequent flyer partnership. The agreement enables members of both Etihad Guest and the TAP Miles&Go programme to earn and redeem their respective loyalty currency on either carrier.

Etihad Guest members are able to redeem their miles on flights, worldwide hotel stays and holidays, or shop from a variety of products from the Etihad Guest Reward Shop. TAP Miles&Go member miles can be spent on flights and a range of additional offers such as TAP Store items.

Mark Potter, Managing Director Etihad Guest, said: “We’re delighted to launch our frequent flyer partnership with TAP Air Portugal, offering our members even more ways to earn and redeem their miles across the airline’s network in the Americas, Europe and Africa. We’re devoted to expanding our Etihad Guest offering and rewarding our loyalty members wherever they travel. We look forward to welcoming TAP Miles&Go members on Etihad Airways and offering them the ability to earn or redeem their miles when they choose to travel across our expanding network.”

This partnership follows the strategic codeshare established between the carriers in 2023, unlocking enhanced connectivity for guests and offering more destinations and further choice through a fully global network. Networks of both airlines complement each other with destinations across North and South America, Europe, Africa, Asia, Australia and the Middle East. The codeshare allows Etihad Guest members to be rewarded for travel to destinations such as Los Angeles, Rio de Janeiro and Cancun, whilst TAP Miles & Go members will be able to earn miles exploring Etihad’s expanding network with new destinations such as Chiang Mai, Hong Kong and Medan.

Pedro Flores Ribeiro, Director TAP Miles&Go, said: “It’s very exciting to be able to offer our TAP Miles&Go members the possibility of redeeming their miles with Etihad flights across a range of attractive destinations. We also welcome Etihad Guest members to discover TAP Air Portugal network and our warm Portuguese hospitality and service.”

 

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The post LuxeGlamp expands to UAE with Landmark Eco-Tourism Project in Umm Al Quwain appeared first on TD (Travel Daily Media) Travel Daily Media.

Luxeglamp Eco-resorts, the pioneers of luxury glamping in India, has opened its first overseas glamping destination at Umm Al Quwain in the United Arab Emirates (UAE). The company has announced the commencement of operations of LuxeGlamp UAQ, the UAE’s first dedicated eco-tourism glamping resort.

The project, the foundation stone for which was laid by Sheikh Majid bin Saud bin Rashid Al Mualla, Chairman of the Department of Tourism and Antiquities in Umm Al Quwain, signaling the emirate’s shared commitment to responsible and future-forward tourism, is located in the heart of the Umm Al Quwain Mangrove Reserve, offering ten glass-domed suites, each spanning nearly 1,000 square feet.

Antony Thomas, Founder and CEO of LuxeGlamp, said, “LuxeGlamp UAQ is a celebration of what Indian eco-luxury hospitality can achieve globally. We’re proud to share our nature-first design philosophy with the world. A highlight of the destination is Luxe Bistro. This stunning glass-domed fine-dining restaurant delivers a fusion of Indian, Middle Eastern, and Mediterranean cuisines, crafted with local and sustainable ingredients”.

Spread over 50 acres and with a build-up area of 3 acres is a first-of-its-kind project in the region, LuxeGlamp UAQ merges luxury hospitality with a strong commitment to environmental sustainability, redefining conscious travel in the Middle East. It is designed to offer a sustainable and luxurious glamping experience, becoming the regions most significant eco-tourism venture. These panoramic domes are meticulously designed to blend into the mangrove ecosystem and offer guests private plunge pools, wooden decks, saunas, and hammocks—all with uninterrupted views of the Arabian Gulf and surrounding mangroves.

The resort features Sustainability Highlights:

• 100% eco-conscious design: no permanent structures, no piling, and zero soil disturbance
• Solar-powered operation across the property
• Structures made from recyclable materials including tempered glass and aluminium
• Use of sustainable bamboo for 80% of wood applications
• No single-use plastics
• Interiors feature elegant Balinese design fused with local cultural elements

Founded by Indian entrepreneur Antony Thomas, LuxeGlamp has become a recognized name in India for its award-winning, eco-sensitive glamping retreats in India at Kodaikanal in Tamil Nadu  and Munnar in Kerala. With the launch of LuxeGlamp UAQ, the brand proudly steps onto the global stage, showcasing Indian innovation in sustainable tourism.

 

 

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The post SIA Group reports record net profits in its 2024 annual report appeared first on TD (Travel Daily Media) Travel Daily Media.

Singapore Airlines’ parent company SIA Group released its full-year financials for 2024 today, 15th May.

SIA Group reported a record $2.8 billion net profit, boosted by the one-off non-cash accounting gain of $1.1 billion from the Air India-Vistara merger.

The aviation firm also reported an operating profit of $1.7 billion on lower yields from heightened competition, partially mitigated by record passenger carriage.

As such, the SIA Group remains in a strong position to navigate global trade and macroeconomic uncertainties due to its robust foundations and long-term strategic investments. 

Group revenue report for 2024

Passenger revenues

Group revenue climbed $527 million from a year before to a record $19,540 million, driven by resilient demand for air travel and cargo uplift in FY2024/25. 

SIA and Scoot carried a record 39.4 million passengers, up 8.1 percent, though group passenger load factor (PLF) fell 1.4 percentage points to 86.6 percent, as passenger traffic growth of 6.4 percent lagged capacity expansion of 8.2 percent. 

Passenger yields dipped 5.5 percent to 10.3 cents per revenue passenger-kilometre amidst intensified competition due to industry-wide capacity injection. 

For the year, passenger flown revenue came in at $15,849 million, up by one percent from last year.

Cargo revenues

Revenues earned from cargo improved by $94 million, buoyed by the strong demand for e-commerce and perishables, as well as the spillover from disruptions to sea freight. 

While the cargo load factor (CLF) rose 1.6 percentage points to 56.1 percent, yields decreased 7.8 percent due to increased competition.

Higher spending in 2024

Meanwhile, group expenditure rose $1,546 million to $17,831 million, with non-fuel expenditure up $1,236 million, driven by the 8.9 percent overall capacity growth and cost escalation pressures. 

This was partially mitigated by the Group’s cost management measures, including digitalisation and productivity improvement initiatives. 

Net fuel cost increased by $309 million as the impact of the increase in volume uplifted and smaller fuel hedging gains was partially offset by an 8.5% reduction in fuel prices and favourable exchange rate impact.

As a result, the Group recorded a lower operating profit of $1,709 million for FY2024/25, down $1,019 million from the prior year.

Nevertheless, the Group’s net profit improved $103 million to a record $2,778 million, due to a $1,098 million non-cash accounting gain following the completion of the Air India-Vistara merger in November 2024.

Fleet and network expansion and development

As of 31st March of this year, the Group operating fleet comprised 205 aircraft with an average age of seven years and eight months. SIA operated 145 passenger aircraft and seven freighters, while Scoot had 53 passenger aircraft. 

Just last month, the Group added one Airbus A321neo and one Boeing 787-8 to its fleet, and, as of 1st May, the Group had 78 aircraft on order.

The Group’s passenger network covered 128 destinations in 36 countries and territories as of 31 March 2025. 

SIA served 79 destinations while Scoot operated 71 destinations. 

The Group’s cargo network comprised 132 destinations in 37 countries and territories.

For the Northern Summer 2025 operating season (30 March to 25 October), SIA will increase services to Brisbane, Colombo, Jakarta, Johannesburg, London (Gatwick), Manila, and Seattle. 

Scoot launched services to Iloilo City in April 2025 and will begin operations to Vienna in June 2025.

Corporate initiatives

The Group remains committed to building strategic partnerships that enhance its network connectivity and unlock growth opportunities. 

All Nippon Airways (ANA) and SIA will commence revenue-sharing flights between Japan and Singapore from September 2025, with the joint fare products for these services going on sale in May 2025. 

This deepened commercial collaboration enables ANA and SIA to offer customers additional value beyond the existing codeshare partnerships, providing a greater variety of fare options and enhanced flight schedules, which will further strengthen connectivity for both passenger travel and air freight between Japan and Singapore.

To bolster its premium positioning and elevate the end-to-end customer journey, SIA announced a $1.1 billion investment in November 2024 to install all-new long-haul cabin products across its Airbus A350-900 long-haul and ultra-long-range (ULR) fleet, redefining the premium travel experience across its network. 

This includes the introduction of its new First Class cabin in seven A350-900ULR aircraft, setting new industry benchmarks for travel on the world’s longest routes.

Last month, SIA announced a $45 million transformation of its SilverKris and KrisFlyer Gold lounges at Singapore Changi Airport Terminal 2. 

The revamped lounges will feature 50% more space and seating capacity, upgraded facilities, signature elements from SIA’s flagship lounges at Changi Airport Terminal 3, and a wider variety of food and beverage options.

At the same time, the Group continues to invest in its digital capabilities, including Generative Artificial Intelligence (GenAI), giving it an edge in the competitive aviation landscape. 

SIA and Salesforce are collaborating on AI-powered customer service applications to enable the Airline to deliver more consistent and personalised service to its customers. 

Both companies also plan to co-develop AI solutions for airlines to provide greater value and additional benefits to the industry. In addition, SIA is working with OpenAI to develop and implement advanced GenAI solutions to enhance the Airline’s customer experience and operational efficiency.

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The post FHRAI signs MoU with CIRC  appeared first on TD (Travel Daily Media) Travel Daily Media.

 “It is important to bridge the gaps between hospitality law and practice, as regulatory uncertainty and overlaps create hurdles for the industry.” said K. Shyama Raju, President of FHRAI, while signing the MoU with CIRC  to strengthen legal and compliance capacity across the hospitality sector.

India’s tourism and hospitality sector holds immense potential, with projected revenues exceeding Rs. 5.12 lakh crore (US$59 billion) by 2028. However, startups and smaller enterprises struggle to navigate a complex web of regulatory requirements involving multiple licenses, labour laws, and compliance mandates. This not only delays business setup and expansion in hospitality space but also negatively impacts the consumers.

Adding to this burden, evolving environmental regulations now demand compliance with strict standards for energy efficiency, water conservation, and waste management. While these are critical for sustainable development, the cost and complexity of implementation—especially for green building certifications and ESG disclosures—pose significant challenges to the businesses in the industry. These requirements, though aligned with global investment trends, are difficult to meet for many businesses without adequate awareness, support or incentives.

In the backdrop of the same  K Shyama Raju, President, FHRAI, stated “Today, understanding of the law is not just an advantage—it is a necessity in the hospitality industry. With laws constantly evolving, compliance demands growing, and customers expecting more, it’s crucial for hospitality professionals to understand the legal systems that impact their day-to-day work. Therefore, Federation of Hotel and Restaurants Association of India (FHRAI) is proud to collaborate with CIRC on the ‘Navigating the Legal Landscape of Hospitality’ course. It is a timely and much-needed initiative that will help professionals gain the legal know-how to run their businesses more responsibly and efficiently.

Spanning eight weeks, the course is designed to benefit a diverse audience— hoteliers, restaurant owners, HR professionals, legal advisors, entrepreneurs, and even hospitality students. It covers essential topics like licensing, contract law, labour regulations, intellectual property, taxation, and dispute resolution. In short, it is the kind of practical knowledge every hospitality leader needs to stay compliant and future-ready.”

Pradeep Mehta, Chairman, CUTS Institute for Regulation & Competition (CIRC) commented: “With years of experience in public policy, I have seen a critical gap in legal knowledge within the hospitality industry. This shortfall often leads to unintentional consumer rights violations and regulatory missteps. Strengthening legal awareness among hospitality professionals is essential to uphold consumer protection, ensure compliance, and foster trust in an increasingly regulated service landscape. A comprehensive capacity-building programme will help individuals and the industry navigate these challenges more effectively.”

Mehta added, “To unlock the full potential of the sector, a more streamlined regulatory environment and greater support for sustainability compliance are essential. Equally important is creating widespread awareness of compliance requirements across the hospitality industry. When businesses are well-informed, they can plan proactively, avoid penalties, build investor confidence, and align better with global standards—paving the way for sustainable, long-term growth.”

Explaining the importance of the course, Raju added, “What really sets this course apart is its focus on real-world application. With weekend live sessions, industry experts as instructors, and case-based learning, participants don’t just learn theory—they gain insights they can use immediately. It empowers them to spot legal risks early, make smarter decisions, and better safeguard their businesses.

As the representative voice of India’s hospitality sector, FHRAI urges all professionals across hotels, restaurants, resorts, and allied services to take advantage of this opportunity. This course is not just about understanding legal frameworks—it is about building stronger, more credible institutions and ensuring long-term success. We believe this initiative marks an important step toward raising legal awareness across the industry. Programmes like these play a vital role in strengthening the foundation of hospitality in India, and we are confident it will make a lasting impact.”

 

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