Tag Archive for: Tours

TD breaking news – NRMA buys Tasmanian tourism assets

RACT portfolio including Freycinet Lodge and Cradle Mountain Hotel sold to NRMA.

The National Roads & Motorists’ Association (NRMA) has announced the acquisition of the Royal Automobile Club of Tasmania (RACT) tourism and hospitality portfolio.

The deal includes Freycinet Lodge, Gordon River Cruises, Strahan Village and Cradle Mountain Hotel, with the NRMA also announcing the creation of a new NRMA Expeditions division to “focus on strategically growing its investment in the tourism sector through acquisitions and partnerships”.

The new operation will be led by NRMA Chief Investment Officer Rachel Wiseman, who said the organisation believes domestic tourism will play a critical role in driving Australia’s post-COVID economic recovery.

“Tasmania, with its unique natural assets and sophisticated food and cultural offerings, will be central to this,” she said, adding: “NRMA Expeditions will focus on delivering 5-star experiences in natural environments and this is exactly what the RACT acquisition will deliver”.

RACT Group CEO Mark Mugnaioni said the organisation was pleased to hand over the keys of the iconic portfolio to a like-minded organisation, while the NRMA has committed to retain existing staff as part of the deal. 

More details in tomorrow’s issue of Travel Daily.

The post TD breaking news – NRMA buys Tasmanian tourism assets appeared first on Travel Daily.

Source: traveldaily

Money 23 Mar 21

WELCOME to Money, TD’s Tue
feature on what the Australian
dollar is doing: The Australian dollar has
rebounded overnight, as eyes
look to American bond yields.
The Aussie bounced back from
early lows alongside most major
financial markets, ending the
session flat after earlier falling
as much as 0.8%.
The AUDEUR and AUDJPY
also rebounded from earlier
lows, with the former ending
slightly lower and the latter
slightly higher.
Wholesale rates this morning.
US $0.772
UK £0.557
NZ $1.074
Euro €0.647
Japan ¥84.18
Thailand ß23.72
China ¥4.976
South Africa 11.31
Canada $0.963
Crude oil US$64.53

The post Money 23 Mar 21 appeared first on Travel Daily.

Source: traveldaily

HLO wholesale flight cut

HELLOWORLD Travel’s in-house wholesale operations will cease selling flights effective 01 May, with the company saying that with ongoing changes to fare rules, schedules and conditions “the manual processes have become beyond time consuming”.

In an update to agent customers of Viva Holidays and Sunlover Holidays yesterday, HLO Executive Director Cinzia Burnes said the last 12 months of the pandemic had “provided opportunities to review all areas of our wholesale business operations at Viva, Sunlover, ReadyRooms, Cruiseco and Seven Oceans to see if there are better and more efficient ways to serve you”.

She apologised for escalating wait times over recent weeks as bookings have rapidly increased, saying the company was bringing back consultants as fast as possible but also “looking to see where there may be blockages in our processes that exacerbate these delays”.

While the wholesale division had traditionally offered both domestic and international flights, “the double-handling of flight issues between wholesale and retail has become unsustainable,” Burnes said.

The HLO Executive Director noted that many travel agents already book and/or issue flights via the company’s Air Tickets consolidation operations, with Helloworld now working on loading wholesale/IT fares onto the Air Tickets platform to utilise in conjunction with land bookings.

“We will also continue to offer from time to time flight inclusive packages,” she added.

“The reality is that our strength and expertise as a wholesaler is in the land arrangements and this is where we should be spending our consultant’s time.

“They should be dedicated to assist you in crafting the perfect holiday for your clients, whether on land or water.”

Burnes confirmed the firm was continuing to undertake significant system developments, which will see the Helloworld agent booking platform transformed before the end of the year.

“When our new system launches later this year, it will not have an air booking system…you will, however, be able to drop in the PNR so that the details will show on the itinerary and final documents,” she promised.

Viva and Sunlover will cease taking new air bookings from 30 Apr, but will continue to service existing air bookings and credits without disruption.

Burnes said HLO was confident Air Tickets delivers “best in class technology” adding “this really is the platform we continue to invest heavily in to cater for all your air ticketing needs”.

The post HLO wholesale flight cut appeared first on Travel Daily.

Source: traveldaily

Adventium pays operators

ADVENTIUM, the owner of online booking platform Website Travel, has now repaid about $6.5 million in withheld payments to 350 Australian tour operators, after an Australian Competition and Consumer Commission (ACCC) investigation into the company.

According to an ACCC update today, Adventium in Apr 2020 announced it would hold back the payments due to the impact of the COVID-19 pandemic, prompting several Queensland-based operators to raise concerns.

ACCC Commissioner Sarah Court noted that in some instances Adventium had withheld the payments for almost a year, “in circumstances where these tour operators had already provided their travel services to consumers and incurred costs”.

“We recognise that Adventium has now made all outstanding payments to affected tour operators, and we took this into account when deciding to conclude our investigation,” Court said this morning.

Adventium has also taken steps to avoid a similar situation occurring in the future by ensuring that all funds obtained from travel agents for payment to tour operators are now held separately to other monies.

The technology provider is owned by travel entrepreneur Andrew Cox, whose Imperium Group also owns operations in Fraser Island and Byron Bay, as well as Outback Tour Services and Adventure Tours Australia which was acquired from Intrepid Travel 18 months ago (TD 20 Dec 2019).

The Imperium portfolio includes Backpackers World Travel, Peterpans Adventure Travel and Freedom Hostels, while Cox also owns and operates several hotels in Queenstown, NZ including the upmarket Spires and Eichhardt’s Private Hotel.

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Source: traveldaily

Vent on our podcast

THE Travel Daily confidential encrypted WhatsApp tip line is now inviting the industry to leave full and frank feedback in the form of a voice message.

With the sector in so much distress, we hope it might be therapeutic to leave an anonymous message, and your heartfelt venting could also be included in an upcoming episode of our News on the Fly podcast.

To leave a message simply connect to the special WhatsApp number on 61 2 8007 6760 and press the ‘microphone’ button at the bottom right hand of your smartphone screen to record.

Pour your heart out by CLICKING HERE – and of course you can also send confidential tips via the chat function too.

The post Vent on our podcast appeared first on Travel Daily.

Source: traveldaily

Scenic Kimberley

SCENIC is thanking its travel industry partners for their support for and response to the company’s planned upcoming Kimberley Scenic Eclipse season.

The ship features spacious all-verandah suites, butler service for all guests, all meals at up to 10 dining experiences, premium branded beverages and a 550sqm Senses Spa, Gym, Yoga and Pilates studio – along with immersive Scenic Discovery Excursions.

More details on the cover page.

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Source: traveldaily

Qld resort for sale

MIKE Gooley, the founder of UK travel agency group Trailfinders, is selling his Bloomfield Rainforest Lodge in Qld’s Daintree Forest.

Gooley, now aged 84, bought the property in 1990 when Thai Airways started direct flights into Cairns, developing it into a luxury eco-resort with 18 guest suites.

He used it personally for family and friends, as well as for paying guests, but the property has been mothballed since 2015.

The post Qld resort for sale appeared first on Travel Daily.

Source: traveldaily

NZ bubble deferral

WIDESPREAD speculation that a trans-Tasman travel bubble is imminent was dashed yesterday by NZ Prime Minister Jacinda Ardern, who confirmed that after deliberation about a plan by her Cabinet, there would a further delay before any announcement.

Ardern has now confirmed she expects to reveal more on the NZ Government’s approach to opening up borders on 06 Apr.

The post NZ bubble deferral appeared first on Travel Daily.

Source: traveldaily