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A&K Sanctuary grows with an upcoming luxury retreat in Utah

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Luxury travel firm Abercrombie & Kent (A&K) expands its award-winning A&K Sanctuary portfolio with the creation of a new luxury retreat in Moab, Utah.

The new property is seen as a bold move into the American West that brings A&K’s spirit of immersive adventure and elevated design to one of North America’s most iconic landscapes. 

Located at the gateway to Arches and Canyonlands National Parks, the retreat will offer a refined new way to explore Utah’s red-rock canyons, pairing the rugged beauty of the desert with the comfort, privacy and storytelling that define the A&K experience. 

Designed for just 40 guests and set to open in 2027, the property reflects the founding ethos established by Geoffrey Kent more than six decades ago: adventure by day, luxury by night.

A&K Travel Group CEO Cristina Levis said of the location: “Moab is a place of awe-inspiring natural beauty and limitless potential for meaningful exploration. It already captivates millions with its dramatic landscapes and adventurous spirit. What we are creating is something that complements that energy, a new kind of retreat that invites travellers to engage with this setting in a deeper, more soulful way. It is an evolution of A&K’s ethos of adventure by day, luxury by night, brought to life in the heart of the American West.”

Luxury in the heart of the American wildlands

Tens of millions of people visit the national parks of the American West each year, yet luxury lodging remains surprisingly limited. 

With its deep expertise in developing exceptional properties in remote locations, A&K Sanctuary is uniquely positioned to meet this growing demand. 

The Moab retreat will offer something distinctly new, a place that speaks to discerning travellers seeking depth, beauty and a true sense of place.

Featuring guest accommodation across a mix of one-bedroom and two-bedroom standalone suites, the retreat will be set among dramatic canyons and private trails, with a design that prioritises generous space, intuitive indoor-outdoor flow and understated elegance. 

Guests will have access to a curated program of experiences, ranging from active pursuits such as hiking, biking and rafting to the classic, expert-led touring for which A&K is known, including scenic drives, geological interpretation, cultural encounters and photography excursions. 

The retreat will also feature a dedicated wellness offering, including a spa and spaces for reflection and restoration, designed to complement the surrounding natural beauty. 

A central lodge will serve as the heart of the property, offering panoramic canyon views and a place to come together at the end of each day.

According to A&K Travel Groups chief destination officer Rebecca Osman: “For our guests, luxury is not defined by excess but by access, connection and meaning. This new retreat in Moab is designed to honour that philosophy. It will offer the space, stillness and sense of place that today’s travellers are seeking, while providing the comfort, care and expert guidance that have always been hallmarks of the A&K experience. Whether guests are looking for active exploration or a more restorative escape, this retreat will allow them to experience the American West in a way that feels deeply personal and enriching.”

A period of significant growth

Abercrombie & Kent underwent a significant brand refresh in December 2024, with A&K Sanctuary evolving in parallel to reflect a renewed focus on immersive, experience-led hospitality. 

Alongside the new Moab retreat, A&K Sanctuary is entering a dynamic phase of growth, marked by substantial investment and geographic expansion. 

The existing portfolio, which includes 13 lodges and camps across Africa and four riverboats in Egypt, will soon be joined by a wave of new developments. Gorilla Forest Lodge in Uganda and Baines’ Camp in Botswana are both being rebuilt and due for completion in 2025. 

In the same year, a new riverboat, Pure Amazon, will launch on the Peruvian Amazon. Kitirua Plains Lodge in Kenya’s Amboseli region is set to open in 2026. 

A new circuit of properties is in active development across Mexico, while feasibility studies are underway in Australia and across several locations in South America, including Bolivia. 

Each of these projects reflects a long-term vision to create exceptional, sustainable retreats in some of the world’s most extraordinary places.

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Volantio teams up with Amadeus firm Navitaire

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Post-booking revenue optimisation solutions developer Volantio Inc formally entered a partnership agreement with Navitaire, an Amadeus company. 

This partnership allows Volantio to offer its revenue-generating platform to Navitaire’s network of low-cost and hybrid airline carriers, aiming to facilitate quicker implementation, reduce operating costs, and potentially increase revenue by up to five percent on peak flights.

Volantio co-founder and chief executive Azim Barodawala said: “Our exciting new partnership with Navitaire, combined with our existing one with Amadeus since 2019, creates a powerful foundation for Volantio to accelerate sales, drive growth and continue innovating alongside our airline partners. By streamlining integration with airlines already on the Navitaire platform, we’re removing barriers to adoption and making it easier than ever to deliver real value at scale.” 

Navitaire CEO David P Evans added: “Navitaire’s open platform architecture makes it easier for carriers to access innovative revenue optimization tools with ease,” said David P. Evans, CEO of Navitaire. “Volantio’s platform brings a valuable capability to our customers, and we’re excited to collaborate with them to help our customers boost efficiency and commercial performance.”

Volantio’s platform is already in use by several Navitaire-supported airlines worldwide. 

How the solution works

Volantio uses neural networks to identify high-demand flights ahead of their departure and automatically offer incentives for flexible passengers on those itineraries to move to lower-demand options, thus freeing up valuable inventory for airline resale. 

Navitaire’s open architecture, on the other hand, helps facilitate the adoption of innovative technologies like Volantio’s with minimal integration effort.

The collaboration also includes joint go-to-market efforts, enabling both companies to deliver greater commercial value and faster time-to-benefit for airlines worldwide.

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Philippine pavilion welcomes more than 40,000 visitors at Expo 2025 Osaka

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The Philippine Department of Tourism (DOT) reports that the country’s pavilion at Expo 2025 Osaka in Japan has drawn 40,252 visitors in the first nine days since the global gathering of nations officially opened last 13th April.

Tourism secretary Christina Frasco pointed out how the turnout is proof of the curiosity, admiration, and connection the Philippine Pavilion sparked among international guests.

Indeed, the unique pavilion designed by renowned Philippine architect Carlo Calma is being hailed as one of Expo 2025’s must-see experiences.

Frasco added: “This is more than an exhibition. It is a movement of culture, connection, and creativity that brings the Philippines to the world stage in a way we have never seen before. The remarkable turnout in just nine days is a resounding affirmation of the strength of our story, the power of our people, and the beauty of our culture. It is a triumphant debut for the Philippines, and a proud moment for all Filipinos.”

An open invitation

Frasco further explained that the Philippine Pavilion is the country’s invitation to the world: one that entices travellers  to feel the warmth of Filipino hospitality and be awed by the wonder of the country’s many islands.

She said: “We welcome everyone to experience why there is every reason to Love the Philippines.”

On its second day, the Philippine Pavilion welcomed Sheikha Al Mayassa bint Hamad Al Thani, chairperson of Qatar Museums, who toured the entire exhibition.

DOT officials said the pavilion made it to the Qatari royal’s itinerary based on numerous glowing reviews and her deep connection to the Filipino community in Qatar.

An official department statement declared: “The Sheikha expressed admiration for the Pavilion’s design and storytelling, spending considerable time appreciating the scrims and even expressed interest in commissioning a similar piece, noting how the fusion of tradition and technology resonated with her.”

Where ingenuity and innovation come into play

Anchored on the theme Nature, Culture, and Community: Woven Together for a Better Future, the Pavilion aims to showcase Filipino ingenuity and creativity.

It features a unique façade of 212 handwoven fabrics representing the diverse regions of the Philippines, to its immersive, tech-powered storytelling installations.

Its centerpiece, “Dancing with Nature,” is an interactive installation that weaves guests into the Filipino narrative using generative algorithms.

Next week, the Philippine Pavilion will launch the Hilot Wellness Space, the Habi Gift Shop in May, and Pavilion mascot Kokoro-chan.

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Stephen Nash appointed general manager of The Other House Covent Garden

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Residents’ Club brand The Other House announced the recent appointment of Stephen Nash as general manager of its second property The Other House Covent Garden which launches towards the end of this year.

The Other House’s founder and CEO Naomi Heaton said of Nash’s appointment: “We are thrilled to welcome Stephen to the team at this exciting time in our journey. His exceptional expertise in launching standout properties and his genuine commitment to guest experience and innovation make him the perfect fit to lead The Other House Covent Garden. We look forward to watching him bring his energy, insight and leadership to this new chapter.”

Nash’s appointment marks a key milestone in the evolution of The Other House, as the brand takes its next planned step towards becoming a group of Residents’ Clubs in London and beyond. 

He joins at a pivotal moment, working closely with Heaton and the brand’s enior leadership team to shape the property’s launch and to build a world-class team ahead of opening.

Launched in 2022 in South Kensington, The Other House seamlessly combines apartment-style living with hotel service and access to an exclusive private club. Combined with the brand’s destination cocktail bar, Owl & Monkey, and relaxed all-day café, The Other Kitchen, The Other House is a vibrant local hub for residents, members and visitors; whether there for a day, month or year, it is your other house for as long as you’re in town.

Meet Stephen Nash

Nash’s career has also spanned senior leadership roles across Germany, Italy and the UK, including overseeing the operations of 11 lifestyle properties with Boscolo Hotels, as well as key positions with Marriott International and Precise Hotels. 

Known for his sharp strategic insight, passion for placemaking and team-first approach, he is perfectly positioned to bring The Other House’s unique Residents’ Club concept to life in the heart of Covent Garden.

Also, with over two decades of experience in luxury hospitality, Stephen brings an impressive track record of launching and operating some of the most exciting, design-led and experiential hotels and residences across the UK and Europe. 

Most recently, he was at the helm of Escapade Silverstone, where he led the opening and operational delivery of the £80m development of 60 luxury residences and a private clubhouse at the iconic Formula 1 circuit.

Nash said of his appointment: “It’s a real honour to join The Other House and be part of such a visionary and dynamic brand. I’m excited to work alongside Naomi at al. to create something truly special in Covent Garden – building a world-class team and delivering an experience that feels like our residents’ other house for as long as they are in town.”

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Legendary diva Gloria Gaynor does an encore aboard Crystal Serenity this October

The post Legendary diva Gloria Gaynor does an encore aboard Crystal Serenity this October appeared first on TD (Travel Daily Media) Travel Daily Media.

Crystal announced the glorious return of contemporary music legend Gloria Gaynor to the Crystal Serenity following the success of her exclusive 2024 performance aboard the vessel.

Gaynor will do an encore of her hit performance aboard the Crystal Serenity during the New York round-trip voyage slated for 7th October.

Gaynor said of her upcoming return: “Performing aboard Crystal Serenity was an absolutely wonderful experience: the warmth of the guests, the elegance of the ship, and the incredible energy made it truly special. I am beyond thrilled to return this October for another unforgettable journey, sharing my music and connecting with everyone once again.”

The seven-night roundtrip voyage from New York City will take in the fabulous Gilded Age mansions of Newport, the artistic haven of Provincetown, Boston’s red brick splendour, the national parks and delicious seafood of Bar Harbor and the marine wildlife of Saint John.

While onboard, guests will enjoy exquisite accommodations, world-class cuisine and award-winning service that Crystal has to offer.

An electrifying musical spectacle

Known worldwide for her timeless hits like “I Will Survive” and “Never Can Say Goodbye”, Gaynor has been a trailblazer in the music industry for decades, as her powerful voice and captivating stage presence continue to captivate audiences across the globe.

She recently gave a headlining concert performance to an audience of more than 150,000 people at the world-famous ‘Rock in Rio’ Festival in Brazil. 

Now, she returns to Crystal Serenity to give guests another exclusive opportunity to witness her talent up close and personal.

Gaynor’s performance with her 10-piece band will feature a selection of her greatest hits, ensuring an electrifying atmosphere for all to enjoy. 

She will also perform select songs from her 2019 Grammy Award-winning album TESTIMONY.

Gaynor will also perform new songs from her upcoming five-song EP titled Happy Tears which she co-wrote with hit songwriters who have written songs for the likes of Taylor Swift, Dolly Parton, Miley Cyrus, Maroon 5, Carrie Underwood, Miranda Lambert, John Legend and more.

She will once again participate in an intimate Q&A session which was a favourite among guests last year.

Crystal’s vice-president of entertainment Keith Cox enthused: “We are absolutely delighted to welcome Gloria Gaynor back to Crystal Serenity. Her incredible talent, legendary status and heartfelt performance resonated deeply with our guests and created truly unforgettable moments. Providing world-class entertainment is at the heart of what we do, and having Gloria return to perform for our beloved guests is a testament to the exceptional experiences we strive to offer.”

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Showcase your award-winning initiatives at TDM Travel Trade Excellence Awards 2025 – Indonesia

The post Showcase your award-winning initiatives at TDM Travel Trade Excellence Awards 2025 – Indonesia appeared first on TD (Travel Daily Media) Travel Daily Media.

Be recognised as one of the finest travel innovators in the industry.

Indonesia’s travel and tourism sector stands as one of the most vibrant, driven by a blend of rich cultural heritage, natural wonders, and modern experiences. As the country continues to attract local and international travellers each year, industry leaders are redefining the future of travel—enhancing guest experiences, embracing innovation, and delivering world-class service.

In recognition of these remarkable efforts, the TDM Travel Trade Excellence Awards 2025 – Indonesia is set to honour the organisations and initiatives that are redefining excellence in travel, leisure, and hospitality. The prestigious awards programme celebrates Indonesia’s best hotels, airlines, airports, cruise lines, tour operators, travel agencies, booking platforms, and travel technology projects that continue to elevate service standards and push the industry forward.

The awards programme spotlights the visionaries and trailblazers driving transformation through innovation, sustainable initiatives, and exceptional service across Indonesia’s travel landscape.

ATPI Indonesia (PT Global Mandiri Tangguh) emerged as a standout winner, awarded Business Events Travel Agency of the Year – Indonesia for its innovative approach to corporate travel and unwavering commitment to exceptional service. Its award-winning initiative featured a bespoke incentive tour to Kyushu, Japan, seamlessly blending immersive cultural experiences, meticulous planning, and comprehensive, end-to-end travel management.

Do you have an innovation that exemplifies excellence and redefines the travel experience?

Nominations are open until 1 August 2025. Don’t miss the chance to be part of this prestigious celebration—submit your entries today and let your travel excellence soar.

The TDM Travel Trade Excellence Awards – Indonesia is presented by Travel Daily Media. For more information, please contact Shela Ramos at +65 3158 1386 ext. 227 or shela@traveldailymedia.com.

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IDeaS launches next-generation solution Spotlight

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Hospitality-centric statistical analysis systems (SAS) provider firm IDeaS announced the launch of IDeaS Spotlight.

Spotlight is a first of its kind demand intelligence solution that empowers marketers to generate the right demand at the right time. 

It was developed to help both single properties and portfolios to identify and act on high-value opportunities for deploying impactful, demand-generating marketing tactics informed by advanced analytics and AI. 

The solution brings IDeaS’ robust demand forecast and price sensitivity capabilities together to help hoteliers allocate marketing spend for the greatest impact on incremental revenue. 

A timely development

In a time of uncertainty, rising marketing expenses, and increasing operational costs, hotel marketers are challenged to act quickly to translate every dollar spent into measurable revenue growth. 

Spotlight brings IDeaS’ unmatched forecasting capabilities into the mix, empowering marketers to optimize spend and unify commercial strategies, providing a vital competitive advantage.

IDeaS vice-president of global marketing Mike Chuma said: “For years, IDeaS solutions have served as the source of truth for future demand. With the introduction of Spotlight, hotel marketers can now drive their campaigns with that same state-of-the-art demand-driven forecasting. Spotlight is a purpose-built performance intelligence tool designed specifically for marketers. Gaining future insights available only from IDeaS’ G3 RMS, hotel marketers can now connect the dots from forecast to action at a speed and scale like never before, leveraging and measuring the impact of demand-generating campaigns.” 

IDeaS co-founder, chief operating officer, and chief technology officer Sanjay Nagalia added: “It’s clear there’s a world of potential for the hospitality organizations that can bridge the gap between forecast data and tactical execution. IDeaS is committed to providing the industry with the innovative tools needed to maximize the profitability and effectiveness of their commercial teams, and Spotlight is the latest in our efforts to break down the barriers to data-driven success.” 

What can users expect from Spotlight?

Additional key benefits of IDeaS Spotlight include:

  • Translate forecast data into marketing action with a focused dashboard that automatically identifies periods of high revenue potential to help launch timely, impactful campaigns.
  • Increase campaign conversion and influence guest behavior by leveraging price sensitivity signals.  
  • Respond faster with unparalleled foresight into future marketing opportunities. Powered by IDeaS G3 RMS’ advanced forecasting engine, Spotlight enables teams to proactively adjust strategies and take a surgical approach to demand generation. 
  • Spur collaborative action by streamlining communication between marketing and revenue management teams with intuitive workflows that ensure no revenue opportunity is left behind. 

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Accor expands presence in Central India

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Global hospitality firm Accor announced the signing of Novotel Indore Super Corridor and ibis Styles Indore Super Corridor, expanding its presence in one of Central India’s fastest-growing commercial hubs. 

Scheduled to open in 2029, this 310-key dual-branded hotel development will cater to Indore’s increasing demand for high-quality accommodations, supporting its transformation into a leading business and lifestyle destination.

Strategically located near the city’s Super Corridor, a thriving commercial and IT hub, the two hotels will cater to a diverse mix of corporate travellers, MICE business, and leisure guests. This signing reflects Accor’s continued expansion in India, further enhancing its footprint in the region.

The Novotel Indore Super Corridor and ibis Styles Indore Super Corridor will further enhance Accor’s diverse portfolio in India, strengthening the Group’s presence in Madhya Pradesh.

Developed by Pitraparvat Developers Private Limited, the hotels will offer 170 guest rooms at Novotel Indore Super Corridor and 140 guest rooms at ibis Styles Indore Super Corridor, providing a broad range of accommodation options to suit different traveller preferences. 

The properties will include multiple dining venues, a state-of-the-art fitness centre, swimming pool, and flexible event and banquet spaces.

An emergent destination

Accor’s vice-president of development for India and South Asia Aniruddh Kumar stated: “Indore is rapidly emerging as a dynamic hub for business, technology, and lifestyle, making it a perfect location for Accor’s continued growth in the country. The signing of Novotel and ibis Styles Indore Super Corridor aligns with our strategic vision to bring world-class hospitality to key urban hubs. With its well-connected metro and road infrastructure, the new hotels will redefine Indore’s hospitality landscape. These properties will seamlessly blend comfort, efficiency, and quality service to meet the evolving needs of modern travellers.”

Pitraparvat Developers Private Limited director Parth Shukla added: “This partnership marks a significant step in our commitment to shaping Indore’s hospitality landscape. With Accor’s global expertise and our deep-rooted presence in the region, we are confident that these hotels will set new standards in service and guest experience.”

With over 590 hotels across 68 countries and 180 more in the pipeline, Novotel champions balanced living for both business travellers and families. 

Meanwhile, the ibis brands, including ibis Styles, reliably offer convenient, friendly and value-for-money stays, with over 2,500 hotels in 79 countries, including over 680 ibis Styles hotels globally.

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StarCruises marks the Star Voyager’s inaugural sailing from Thailand

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The recently revitalized StarCruises brand commemorated its inaugural sailing from Thailand with the arrival of the Star Voyager at Laem Chabang Port, the gateway to Bangkok. 

This momentous occasion signals a bold new chapter for both StarCruises and  Thailand, reinforcing the country’s growing status as a key cruise hub and destination in  Southeast Asia. 

To commemorate this milestone, Tourism Authority of Thailand (TAT) deputy governor for international marketing in Asia and the South Pacific Pattaraanong Na Chiangmai joined StarDream Cruises president Michael Goh and other officials from key ministries and tourism authorities at Laem Chabang for a special welcoming ceremony and  inaugural sailing. 

Sailing from a new homeport

Goh said of the launch: “We’re excited to homeport the Star Voyager in Bangkok as we introduce the revitalized  StarCruises brand in Thailand. This launch represents a significant step forward in our vision to position Thailand as  a cruise hub in Southeast Asia. With this regional deployment, we aim to attract a  diverse range of travellers while supporting the country’s growing tourism economy.” 

For her part, TAT governor Thapanee Kiatphaibool declared: “Today marks a significant milestone in our journey to enhance Thailand’s tourism and  maritime industry which is aligned with the Thailand Government’s Policy.”

Kiatphaibool likewise remarked about Thailand’s competitiveness as a regional cruise destination.

She said: “This event is a testament to the collaborative efforts of our dedicated  team, partners, and stakeholders who have worked tirelessly to bring this vision to life.  Their unwavering support and hard work have made it possible for us to showcase Thailand’s rich cultural heritage, stunning landscapes, and warm hospitality to the  world.” 

Raising the bar for the Asian cruise experience

The Star Voyager, fresh from a US$50 million refurbishment, now offers Thai travellers and  international guests an elevated cruising experience, conveniently starting from their own  doorstep. 

The ship’s special maiden five-night itinerary from Bangkok set sail today, 22nd April, with an  additional departure scheduled for 7th May, featuring port call destinations to Ko Samui and  Singapore. 

As the Star Voyager makes its homeport debut, both Bangkok and Ko Samui are poised to  benefit from increased inbound cruise traffic, further fuelling Thailand’s dynamic cruise tourism  sector.

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Trip.com Group scores two wins at 2025 PAL Awards

The post Trip.com Group scores two wins at 2025 PAL Awards appeared first on TD (Travel Daily Media) Travel Daily Media.

Online global travel services provider Trip.com Group received two major awards from Philippine Airlines at the latter’s 2025 PAL Awards.

The online travel platform merited this year’s Top Performer and Chairman’s Circle Club awards in recognition of its excellent performance for clients as well as its long-standing partnership with the Philippine flag-carrier.

The Top Performer Award highlights Trip.com Group as a leading online travel agency partner, recognising its outstanding sales contributions and customer service excellence. 

On the other hand, the Chairman’s Circle Club Award is one of PAL’s highest honours, one awarded to top-performing partners across all sales channels.

This second accolade marked Trip.com Group as a standout in the travel industry at large.

A true stand-out

Trip.com Group associate vice-president CT Ooi said: “We are incredibly honoured to be recognised by Philippine Airlines with not just one, but two prestigious awards. These accolades are a testament to the strength of our partnership and our shared commitment to delivering seamless, world-class travel experiences for customers. We look forward to continuing our successful collaboration with PAL as we connect more travellers to and from the Philippines.”

For his part, PAL president and chief operating officer Stanley K Ng remarked: “Trip.com Group has consistently demonstrated excellence in driving bookings and supporting our mission to bring the warmth of Filipino hospitality to the skies. Their innovative approach and strong engagement with customers have made them an invaluable partner. We are delighted to celebrate their achievements through these awards.”

In 2024, flight bookings on the Trip.com Philippines site grew dramatically by over 300 percent compared to the year before, with the most popular destinations from the Philippines being mainland China, Hong Kong, Thailand, Japan and Korea. 

With PAL recently restarting direct flights between Manila and Beijing, travel between China and the Philippines is expected to grow further this year. 

Vietnam, also a favoured destination for Filipinos, is similarly set to grow in popularity with flights between Cebu and Ho Chi Minh City set to commence in May 2025, followed by Manila-Da Nang flights in July 2025.

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