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Resorts World Las Vegas selects Alliants

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In a city where the extraordinary is an everyday experience, Resorts World Las Vegas is ready to elevate luxury and convenience to new heights through an exciting collaboration with technology innovator Alliants. The introduction of an avant-garde contactless guest experience through Alliants technology signals a bold new era for one of Las Vegas’s newest state-of-the-art resorts.

Launching in early 2025, the guest experience at Resorts World Las Vegas will be transformed where guests can stroll into their rooms without waiting at the front desk, thanks to a sophisticated contactless check-in process. This remarkable feature also empowers guests to update reservations, add companions, and even share their anticipated arrival time—all before setting foot on the property. The integrated technologies will also support early check-in and check-out capabilities, ensuring guests enjoy maximum flexibility during their stay.

“We are always innovating and finding ways to improve the guest experience,” says Shannon McCallum, Vice President of Hotel Operations at Resorts World Las Vegas. “Creating a truly unforgettable, top-tier, and seamless experience is our highest priority. Alliants is helping us to accomplish that mission with the latest integration of their technology in our resort.”

The suite of services includes a digital key feature that allows guests to access their rooms effortlessly without requiring them to download an app. This innovative service lets guests securely add their hotel room key to their device, providing touchless entry and a seamless experience. Guests can easily navigate their stay, from viewing booking details to accessing their rooms, the pool, the fitness center, and other common areas, all through their mobile devices.

“Our mission at Alliants is to give each of our customers a uniquely tailored experience that works best for them to elevate their guest experiences,” stated Andrew Pirret, SVP Product at Alliants. “By delivering a long-term partnership alongside our technologies, we are thrilled to support Resorts World Las Vegas so they can continue to set new benchmarks in the luxury hospitality industry.”

 

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Discovery Hospitality endows learning grants to Enderun College

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Philippine hotel management company Discovery Hospitality Corporation (DHC) recently partnered with Enderun Colleges to enable students enrolled in hospitality courses to make the most of global opportunities.

Formalised via a memorandum of agreement between Enderun Colleges chief operating officer Daniel Perez and DHC chief operating officer Jun Parreño, the DHC endowment provides four grants of up to PHP 100,000 each for students pursuing the degree Bachelor of Science in Business Administration, majoring in Operations Management with a specialisation in Hospitality.

This collaboration between Discovery Hospitality and Enderun Colleges underscores both institutions’ shared commitment to academic excellence and the professional development of future hospitality leaders.

Hands-on learning

Beginning January 2025, qualified students will receive these grants and gain priority access to internships at some of the most prestigious properties under Discovery’s portfolio, including Discovery Boracay, Discovery Coron (formerly known as Club Paradise Palawan), Discovery Primea, and Discovery Suites. 

This hands-on experience will allow students to apply their classroom knowledge in real-world settings, preparing them to become future leaders in the hospitality industry.

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Hong Kong Design Centre expresses support for new arts, culture, and creatives blueprint

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The Hong Kong Design Centre (HKDC) expressed its support for the new Blueprint for Arts and Culture and Creative Industries Development laid out by the Hong Kong Culture Sports and Tourism Bureau.

This sectoral roadmap is characterised by four major directions, six major principles and a total of 71 initiatives geared towards promoting profound traditional Chinese culture, the development of cultural contents with Hong Kong Character, as well as the establishment of international platforms to foster East-meets-West arts and cultural exchange.

HKDC chair Eric Yim said: “We welcome the Government’s initiative to develop a diversified and international arts and cultural industry, and to explore the possibility of relaxing the restrictions on different venues to provide more exhibition space.”

Yim added that the opening of the DX design hub in Sham Shui Po to the public on 4th December will serve as the perfect platform to provide in-depth collaboration and exchange among designers, corporations, industries associations and professionals, showcasing the power of design and examples of design excellence through a variety of design and fashion exhibitions and events.

A profound sense of pride in culture

The government’s proposed four directions mention ‘Promote Profound Traditional Chinese Culture and Develop Cultural Contents with Hong Kong Character’. 

Throughout the year, DX design hub will host a variety of exciting design exhibitions and activities, including the GBA Creative Fortnight which will not only demonstrate the design power and creativity within the Greater Bay Area, but also foster the collaborations between Hong Kong and the Mainland. 

Additionally, the permanent exhibition Hong Kong Design Ecology will present the vision and development of the Hong Kong design sector since the 1960s in a chronological format.

On the other hand, the Design Pulse Asia exhibit delves into exploring the unique traditions, diverse development trajectories, and cultural exchanges that shape the face of Asian design. 

It is believed that these exhibitions will enable local residents and visitors from around the world to gain a deeper understanding of Hong Kong’s design excellence.

Local development with global foresight

The overarching goal to Develop Diverse Arts and Culture Industries with International Perspective aims to establish Hong Kong as an international centre of design excellence. 

HKDC’s annual flagship programme, Business of Design Week (BODW), has successfully hosted numerous summits for over twenty years, inviting top designers and entrepreneurs from Hong Kong and abroad to share insights with a global audience, fostering discussions on design and innovation. It offers designers a platform to showcase talents and facilitates commercial collaborations.

As the Hong Kong SAR Government’s strategic partner in advancing Hong Kong as an international centre of design excellence in Asia, HKDC welcomes the measures aimed at supporting the cultural and creative industries to bolster the overall competitiveness of the city.

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Emirates officially unveils its first A350 aircraft

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Emirates has officially unveiled the very first Airbus A350-900 to join its fleet at an exclusive event showcase in Dubai. The event, led by Sir Tim Clark, President Emirates Airline in the presence of His Excellency Abdulla Bin Touq Al Marri, UAE Minister of Economy,  was attended by VIP guests, aerospace partners, government officials and dignitaries, members of the media, as well as aviation enthusiasts. Guests were able to experience the aircraft’s interiors, equipped with its next generation products and latest technologies.

The Emirates A350 features three spacious cabin classes, accommodating 312 passengers in 32 next-generation Business Class lie-flat seats, 21 Premium Economy seats and 259 generously pitched Economy Class seats. The latest onboard products reflect the airline’s commitment to delivering a premium passenger experience while optimising operational efficiency. The Emirates A350 is the first new aircraft type to join Emirates’ fleet since 2008.

Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline & Group said: “Today is an exciting milestone for Emirates as we showcase our first A350 and usher in a new era for our fleet and network growth. This aircraft sets the stage for Emirates to spread its wings farther by offering added range, efficiency and flexibility to our network, enabling us to meet customer demand in new markets and unlock new opportunities in the cities that we serve. Onboard, our updated interiors and seating configurations will help us deliver a more elevated and comfortable experience to travellers across every cabin class. The 65 Emirates A350s joining our fleet in the coming years fit into the airline’s broader plans to support our visionary leadership’s Dubai’s D33 Strategy, which will transform the city into a pivotal hub in the global economy by expanding its connectivity and reach.”

Phillipe Mhun, Executive Vice President Programmes & Services for Airbus said: “We are proud to further expand our strategic partnership with Emirates which has flourished nearly 4 decades ago with the A300, the A330, the A340 and the A380.  Marking a new chapter for Airbus, we expect the A350 to become an integral member of the Emirates’ fleet and support its continued growth and sustainability ambitions.”

Omar Ali Adib, SVP Customer – Middle East and Africa for Rolls-Royce, said: “The collaborative effort between Emirates, Airbus and Rolls-Royce exemplifies what can be achieved when we share a commitment to excellence and build a long-term partnership that makes us all stronger. With our £1bn investment in durability across our Trent engine family, we are committed to continuing to evolve and improve in the years ahead.”

Apart from its newly delivered A350, Emirates operates two other aircraft types around the world to 140 destinations – the widebody Boeing 777 aircraft and the iconic ‘double decker’ Airbus A380 aircraft. The A350’s introduction will enable Emirates to expand into new destinations globally, including mid-sized airports unsuited for larger aircraft. The Emirates A350 will be delivered in two versions – one for regional routes and one for ultra long-haul routes.

The airline plans to make its first scheduled commercial A350 flight to Edinburgh on 3 January 2025. In the months to follow, customers can look forward to experiencing the Emirates A350 in existing GCC points like Bahrain, Muscat and Kuwait, Lyon and Bologna in Europe, and Colombo, Mumbai and Ahmedabad in West Asia in addition to new travel opportunities that are up to 15 hours from Dubai– to be announced in 2025.

 

 

 

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Kenya Tourism Board appoints BRANDit as its India Representative

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Savannah, Wildlife

BRANDit has been appointed as the integrated sales, marketing, and PR agency in India for Kenya Tourism Board (KTB). Marking a milestone in Kenya-India tourism relations, the leading tourism representation company will be responsible for establishing Kenya, the East African nation as a leading outbound destination in India.

India has consistently ranked among the top five source markets for Kenya, contributing significantly to its tourism growth. Recognising this potential, KTB brought BRANDit on board to navigate this dynamic market and spearhead trade and marketing initiatives for MagicalKenya brand.

June Chepkemei

 

Commenting on the appointment, KTB’s CEO June Chepkemei, said, “India continues to be vital for Kenya. BRANDit’s expertise, trade relations, and deep understanding of the Indian tourism landscape make them an ideal partner as our Market Development Representative. We are confident that the collaboration will drive greater engagement and interest, further solidifying Kenya’s position as a must-visit destination.”

Lubaina Sheerazi

 

As the appointed representative, BRANDit will focus on fostering strategic collaborations and pivot travellers towards new segments and routes. Lubaina Sheerazi, CEO & Co-founder, BRANDit, said, “Kenya has always been special for us. Our goal is to establish it as a year-round destination beyond the Great Migration season and promote it in a more holistic, sustainable manner. We have devised a plan that would bring a fresh perspective to how Indians should explore Kenya.”

With extensive representation expertise and a tailored roadmap for charting Kenya’s success story in India, BRANDit is all set to strategically promote unforgettable leisure, nature, adventure, and luxury experiences.

 

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Air India optimises fleet to offer its best narrowbody cabin products

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Following the integration of Vistara earlier this month, Air India announced an optimisation of its domestic route network that will prioritise deployment of its best narrowbody cabin products on five key metro-to-metro routes, beginning 01 December 2024. 

This will see all1flights between the following metro cities operated with erstwhile Vistara A320-series  aircraft offering Business, Premium Economy and Economy Class:

  1. Delhi and Mumbai
  2. Delhi and Bengaluru
  3. Delhi and Hyderabad
  4. Mumbai and Bengaluru
  5. Mumbai and Hyderabad

Such flights will operate with ‘AI’-prefixed four-digit flight numbers beginning with ‘2’, such as AI2999  from Delhi to Mumbai.

Air India will also optimise flight schedules so that flight departures are spread out throughout the day,  without reducing frequency. Air India now offers more than 1,000 weekly flights (round trips) on these  key routes: 56x daily on Delhi-Mumbai, 36x daily on Delhi-Bengaluru, 24x daily on Delhi-Hyderabad, 22x  daily on Mumbai-Bengaluru, and 18x daily on Mumbai-Hyderabad.

Campbell Wilson, Chief Executive Officer & Managing Director, Air India, said: “The merger of Vistara  into Air India has unlocked many new opportunities to improve our customer offering. By combining the  strengths of both full-service carriers, we are able to consolidate our best narrowbody offering on routes  where there is desire for a high-frequency, full-service product. We will progressively expand the  coverage to more routes as Air India inducts new aircraft and completes the retrofit of our legacy  narrowbody fleet during 2025.”

Air India’s aircraft on the five key metro-metro routes feature 8 luxurious seats in Business Class, each  offering 41-inches of pitch, 7-inches of recline, leg rest and footrest; 24 extra legroom seats in a dedicated,  upscale Premium Economy Class cabin, with each seat offering 33-inches of pitch and 4-inches of recline;  and 132 comfortable seats in Economy with 29-inches of standard pitch in the cabin and 3-inches of  recline.

Travellers can expect a world-class, full-service flying experience on Air India’s metro-to-metro routes.  This includes award winning cabin interiors, complimentary hot meals, lounge access for premium guests at all major airports, the choice of convenient flight connections to destinations across five continents, and  service delivered to the exacting standards of the new Air India.

Air India’s optimised domestic route network will be progressively visible across booking channels including Air India’s official website, mobile app, and through authorised travel agents and partners.

 

 

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NIKI Global Tours shines as Outbound Tour Operator of the Year at TDM Travel Trade Excellence Awards 2024 – Malaysia

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NIKI Global Tours was named Outbound Tour Operator of the Year - Malaysia

NIKI Global Tours, a leader in Halal and inclusive tourism, has been named Outbound Tour Operator of the Year – Malaysia at the prestigious TDM Travel Trade Excellence Awards 2024 – Malaysia. Recognised for its innovative contributions to global tourism, the company’s brands—NIKI Global Incoming (NGI), BOUJEE, and BOUJEE Millennials—have made a significant impact in redefining the travel landscape.

As the first Malaysian-based company recognised by the Europe Tour Operator Association (ETOA), NGI has set a benchmark for Halal Tourism whilst seamlessly catering to conventional markets. Its bespoke itineraries balance Islamic principles with inclusivity, offering unparalleled experiences across budget and luxury segments. BOUJEE and BOUJEE Millennials have introduced the world’s first Europe Joint Seat-in Coach (SIC) Tours, designed to be Halal-centric whilst appealing to diverse racial and cultural backgrounds. These products cater to a wide range of travellers, ensuring accessibility across various socioeconomic groups.

Through its Authorized Reseller Platform, NIKI Global Tours has empowered over 150 Malaysian resellers and 50 international agents across 10 countries to market its groundbreaking tours. This exclusive B2B model ensures unwavering quality, competitive pricing, and an expansive global reach,  solidifying the company’s presence as a leader in Halal and inclusive tourism. 

In a post-pandemic world, NIKI has redefined the industry by introducing low-risk, Halal-centric Seat-in Coach (SIC) tours that require fewer participants. This innovative approach has enabled travel agents to rebuild their businesses with confidence and agility, whilst also filling a critical generational gap in  Malaysia’s leisure tourism market. By engaging younger travellers through BOUJEE Millennials, NIKI has not only revitalised the industry but also secured its relevance for future generations.

The launch of BOUJEE and BOUJEE Millennials has been a game-changer, drawing the attention of over  120 industry leaders from 80 companies during its debut. The rapid expansion of these brands in  Malaysia and beyond is a testament to NIKI’s visionary innovation and its transformative influence on the tourism industry. 

“The overwhelming response from the tourism supply chain underscores the profound impact of our initiatives,” the company stated. 

The TDM Travel Trade Excellence Awards celebrates pioneers in the travel industry who set new benchmarks in innovation, sustainability, and service excellence. With this recognition, NIKI Global Tours has not only reinforced its reputation as an industry trailblazer but also as a visionary force shaping the future of global tourism with a steadfast commitment to inclusivity and exceptional standards.

The TDM Travel Trade Excellence Awards 2024 – Malaysia is presented by Travel Daily Media. To view the full list of winners, click here. For more details, please contact Jane Patiag at +(65) 3158 1386 ext. 217 or awards@traveldailymedia.com.

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Centara Hotels & Resorts: A legacy of Thai hospitality

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Centara Hotels & Resorts: Sustainable Thai hospitality and global expansion.

Centara Hotels & Resorts: Sustainable Thai hospitality and global expansion.

Centara Hotels & Resorts was hailed as Hotel and Resort Management Company of the Year, an accolade that honours its legacy of exceptional service.

The company’s commitment to excellence was recently recognised at the TDM Travel Trade Excellence Awards 2024 – Thailand, where Centara was honoured with the Hotel & Resort Management of the Year award.

This accolade highlights Centara’s pioneering efforts in safety, sustainability, and delivering unique customer experiences that set the company apart in the travel sector.

An illustrious history

Founded in 1983, Centara is now Thailand’s leading hotel chain that is renowned for its pioneering efforts in sustainability, as well as its commitment to exceptional service and innovation.

Centara’s success is built on its ability to blend heritage with modernity, creating exceptional guest experiences across both urban and resort destinations.

At the heart of Centara’s success lies a deep commitment to Thai family values: respect, care, and hospitality. These core principles guide every aspect of the company’s operations, ensuring that each guest experience reflects a welcoming, family-oriented atmosphere and that the company continues to thrive in the growing tourism industry.

The company’s portfolio now includes over 90 properties across 11 countries, with celebrated destinations like Centara Grand Mirage Beach Resort Pattaya, Centara Mirage Lagoon Maldives, and Centara Reserve Samui, a redefined luxury experience.

Service excellence & sustainability

Centara is known for its award-winning service and commitment to sustainability.

The company is a leader in environmental initiatives, aiming for net zero emissions by 2050 and targeting GSTC certification by 2025. Sustainability efforts include eliminating single-use plastics and reducing energy consumption by 20 percent by 2029.

This commitment to sustainability was further recognised when Centara was named an “Industry Mover” in the S&P Global Sustainability Yearbook 2024, a testament to its outstanding environmental practices.

Global expansion & future growth

With a robust international presence, Centara is expanding rapidly across Asia and the Middle East.

Recent milestones include the opening of the first Centara hotel in Japan, the Centara Grand Hotel Osaka; Centara Mirage Beach Resort Dubai; COSI in Laos; and the latest addition, Centara Mirage Lagoon Maldives. Looking ahead, Centara is set to launch new resorts in Thailand, Vietnam, and the Maldives, with plans to become one of the world’s top 100 hotel operators by 2027.

Bringing Thai hospitality to the world

Centara’s success is rooted in its commitment to authentic Thai hospitality, offering guests a warm, welcoming experience no matter the destination.

As the company grows, it remains dedicated to creating lasting memories for travellers worldwide, upholding values of integrity, service, and sustainability.

Centara’s story is one of resilience, innovation, and a steadfast belief in the power of hospitality to unite and inspire.

With ongoing expansions and a continued focus on a family-centric experience, sustainability, and guest satisfaction, Centara is not only shaping the future of the global hospitality industry but is also poised to lead with a distinctive blend of Thai warmth and world-class service.

The TDM Travel Trade Excellence Awards 2024 – Thailand is presented by Travel Daily Media. To view the full list of winners, click here. For more details, please contact Jane Patiag at +(65) 3158 1386 ext. 217 or awards@traveldailymedia.com.

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Crimson Hotel Filinvest City gets illuminated for the Season of Hope

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Crimson Hotel Filinvest City, Manila ushered in the Holiday Season when it switched on the lights at this year’s Tree Lighting Ceremony held recently at the hotel lobby in the southern Manila suburb of Alabang.

The epitome of contemporary comfort in the south of Manila decked its halls with glittering decorations that revolved around this year’s theme Take Me to Christmas, Take Me to Crimson. 

The festive tree itself was festooned with a variety of ornaments that called to mind old-fashioned hot-air balloons soaring into the skies, bearing in them the heartfelt wishes of children of all ages.

A home for the Holidays

According to hotel general manager Arlene Tongco: “Why choose Crimson for your Christmas celebration? There’s the experience itself: here, the holidays are about more than just decorations, [as] they’re about creating memories that bring loved ones closer together. Whether you’re enjoying a festive escape in the city, planning a lively family gathering, or simply unwinding with seasonal food and beverage treats, we’re here to make every moment feel special.”

To begin the celebration, Tongco was joined at the foot of Crimson’s tree by Ivannovich Agote of Department of Tourism, Chroma Hospitality vice-president of operations Ria Sarrosa, councilor Allen Ampaya of Muntinlupa City, Filinvest Alabang Inc president Catherine Ilagan, and Santa Claus himself who made a surprise appearance at the event.

Letters of hope

This year, guests can travel the world for the Holidays at Crimson as the hotel connects them with friends and loved ones far and near with decorations that call to mind the spirit of adventure and the Great Escape.

The gallery on the eighth-floor lobby has been transformed into a sweet Journey to Joy wonderland where every corner is filled with festive cheer and thoughtful details that bring the season’s joy to life. 

Plus, for those yearning for something special and magical for the Holidays, they shouldn’t miss Santa’s Mailbox at Crimson. 

Here, one can send off their heart’s wishes and let a little holiday magic work its charm.

Santa’s Mailbox, according to Tongco, also has a significant meaning at Crimson for this year’s Holidays as it is tied up with the hotel’s beneficiary for 2024. 

Tongco said: “We’re making this season even more meaningful through our partnerships. With Letters of Hope in collaboration with SOS Children’s Foundation, let’s all work together to make holiday wishes come true by supporting children with the essentials they need.  Through our partnership with the Philippine Institute for the Deaf, we’re also opening up new internship opportunities, giving these young people valuable work experience here at Crimson.”

Music and magic

Aside from the tree lighting itself, attendees heard all about the amazing lineup of activities slated to happen at Crimson for Christmas and the New Year.

These included bountiful feasts to share with family and friends, as well as the colorful salute to the New Year, Pop of Color, which ushers in 2025 on the evening of 31st December.

While guests enjoyed an excellent grazing buffet, the angelic voices of the De La Salle-Zobel Chorale and a special performance by the Philippine Institute for the Deaf rang through the lobby, warming the hearts of listeners with both old and new songs for the Season of Hope.

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Hong Kong designates ITE Hong Kong and MICE Travel Expo 2025 as mega event

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The Hong Kong Special Autonomous Region (SAR) government has designated the ITE Hong Kong and MICE Travel Expo 2025 as one of the territory’s mega events for the first half of 2025.

Mega events are defined as gatherings that could have significant impact on a number of business sectors.

For the most part, these are events that spur growth in the fields of tourism, hospitality, and retail, bringing substantial economic gain to Hong Kong.

Over the years, such events have drawn in a significant number of tourists, contributing substantially to the territory’s gross domestic product (GDP.)

Back on track

Hosting a live edition of the ITE was a problematic undertaking at the height of the pandemic and even the first held in 2021 was a shaky affair.

Since then, organisers have held the live event annually, opening its doors to both domestic and international exhibitors.

The 2023 run of the ITE was the first time that regional buyers and trade professionals returned to the event, while the one held this year came close to returning to the number of participants and halls seen prior to the pandemic.

For 2024, the number of trade and public visitors were already at 85 percent of pre-pandemic levels.

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