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Centara Hotels & Resorts: A legacy of Thai hospitality

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Centara Hotels & Resorts: Sustainable Thai hospitality and global expansion.

Centara Hotels & Resorts: Sustainable Thai hospitality and global expansion.

Centara Hotels & Resorts was hailed as Hotel and Resort Management Company of the Year, an accolade that honours its legacy of exceptional service.

The company’s commitment to excellence was recently recognised at the TDM Travel Trade Excellence Awards 2024 – Thailand, where Centara was honoured with the Hotel & Resort Management of the Year award.

This accolade highlights Centara’s pioneering efforts in safety, sustainability, and delivering unique customer experiences that set the company apart in the travel sector.

An illustrious history

Founded in 1983, Centara is now Thailand’s leading hotel chain that is renowned for its pioneering efforts in sustainability, as well as its commitment to exceptional service and innovation.

Centara’s success is built on its ability to blend heritage with modernity, creating exceptional guest experiences across both urban and resort destinations.

At the heart of Centara’s success lies a deep commitment to Thai family values: respect, care, and hospitality. These core principles guide every aspect of the company’s operations, ensuring that each guest experience reflects a welcoming, family-oriented atmosphere and that the company continues to thrive in the growing tourism industry.

The company’s portfolio now includes over 90 properties across 11 countries, with celebrated destinations like Centara Grand Mirage Beach Resort Pattaya, Centara Mirage Lagoon Maldives, and Centara Reserve Samui, a redefined luxury experience.

Service excellence & sustainability

Centara is known for its award-winning service and commitment to sustainability.

The company is a leader in environmental initiatives, aiming for net zero emissions by 2050 and targeting GSTC certification by 2025. Sustainability efforts include eliminating single-use plastics and reducing energy consumption by 20 percent by 2029.

This commitment to sustainability was further recognised when Centara was named an “Industry Mover” in the S&P Global Sustainability Yearbook 2024, a testament to its outstanding environmental practices.

Global expansion & future growth

With a robust international presence, Centara is expanding rapidly across Asia and the Middle East.

Recent milestones include the opening of the first Centara hotel in Japan, the Centara Grand Hotel Osaka; Centara Mirage Beach Resort Dubai; COSI in Laos; and the latest addition, Centara Mirage Lagoon Maldives. Looking ahead, Centara is set to launch new resorts in Thailand, Vietnam, and the Maldives, with plans to become one of the world’s top 100 hotel operators by 2027.

Bringing Thai hospitality to the world

Centara’s success is rooted in its commitment to authentic Thai hospitality, offering guests a warm, welcoming experience no matter the destination.

As the company grows, it remains dedicated to creating lasting memories for travellers worldwide, upholding values of integrity, service, and sustainability.

Centara’s story is one of resilience, innovation, and a steadfast belief in the power of hospitality to unite and inspire.

With ongoing expansions and a continued focus on a family-centric experience, sustainability, and guest satisfaction, Centara is not only shaping the future of the global hospitality industry but is also poised to lead with a distinctive blend of Thai warmth and world-class service.

The TDM Travel Trade Excellence Awards 2024 – Thailand is presented by Travel Daily Media. To view the full list of winners, click here. For more details, please contact Jane Patiag at +(65) 3158 1386 ext. 217 or awards@traveldailymedia.com.

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Crimson Hotel Filinvest City gets illuminated for the Season of Hope

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Crimson Hotel Filinvest City, Manila ushered in the Holiday Season when it switched on the lights at this year’s Tree Lighting Ceremony held recently at the hotel lobby in the southern Manila suburb of Alabang.

The epitome of contemporary comfort in the south of Manila decked its halls with glittering decorations that revolved around this year’s theme Take Me to Christmas, Take Me to Crimson. 

The festive tree itself was festooned with a variety of ornaments that called to mind old-fashioned hot-air balloons soaring into the skies, bearing in them the heartfelt wishes of children of all ages.

A home for the Holidays

According to hotel general manager Arlene Tongco: “Why choose Crimson for your Christmas celebration? There’s the experience itself: here, the holidays are about more than just decorations, [as] they’re about creating memories that bring loved ones closer together. Whether you’re enjoying a festive escape in the city, planning a lively family gathering, or simply unwinding with seasonal food and beverage treats, we’re here to make every moment feel special.”

To begin the celebration, Tongco was joined at the foot of Crimson’s tree by Ivannovich Agote of Department of Tourism, Chroma Hospitality vice-president of operations Ria Sarrosa, councilor Allen Ampaya of Muntinlupa City, Filinvest Alabang Inc president Catherine Ilagan, and Santa Claus himself who made a surprise appearance at the event.

Letters of hope

This year, guests can travel the world for the Holidays at Crimson as the hotel connects them with friends and loved ones far and near with decorations that call to mind the spirit of adventure and the Great Escape.

The gallery on the eighth-floor lobby has been transformed into a sweet Journey to Joy wonderland where every corner is filled with festive cheer and thoughtful details that bring the season’s joy to life. 

Plus, for those yearning for something special and magical for the Holidays, they shouldn’t miss Santa’s Mailbox at Crimson. 

Here, one can send off their heart’s wishes and let a little holiday magic work its charm.

Santa’s Mailbox, according to Tongco, also has a significant meaning at Crimson for this year’s Holidays as it is tied up with the hotel’s beneficiary for 2024. 

Tongco said: “We’re making this season even more meaningful through our partnerships. With Letters of Hope in collaboration with SOS Children’s Foundation, let’s all work together to make holiday wishes come true by supporting children with the essentials they need.  Through our partnership with the Philippine Institute for the Deaf, we’re also opening up new internship opportunities, giving these young people valuable work experience here at Crimson.”

Music and magic

Aside from the tree lighting itself, attendees heard all about the amazing lineup of activities slated to happen at Crimson for Christmas and the New Year.

These included bountiful feasts to share with family and friends, as well as the colorful salute to the New Year, Pop of Color, which ushers in 2025 on the evening of 31st December.

While guests enjoyed an excellent grazing buffet, the angelic voices of the De La Salle-Zobel Chorale and a special performance by the Philippine Institute for the Deaf rang through the lobby, warming the hearts of listeners with both old and new songs for the Season of Hope.

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Hong Kong designates ITE Hong Kong and MICE Travel Expo 2025 as mega event

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The Hong Kong Special Autonomous Region (SAR) government has designated the ITE Hong Kong and MICE Travel Expo 2025 as one of the territory’s mega events for the first half of 2025.

Mega events are defined as gatherings that could have significant impact on a number of business sectors.

For the most part, these are events that spur growth in the fields of tourism, hospitality, and retail, bringing substantial economic gain to Hong Kong.

Over the years, such events have drawn in a significant number of tourists, contributing substantially to the territory’s gross domestic product (GDP.)

Back on track

Hosting a live edition of the ITE was a problematic undertaking at the height of the pandemic and even the first held in 2021 was a shaky affair.

Since then, organisers have held the live event annually, opening its doors to both domestic and international exhibitors.

The 2023 run of the ITE was the first time that regional buyers and trade professionals returned to the event, while the one held this year came close to returning to the number of participants and halls seen prior to the pandemic.

For 2024, the number of trade and public visitors were already at 85 percent of pre-pandemic levels.

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China’s visa-free policy seen as olive branch to Japan

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Chinese authorities announced on Friday, 22nd November, the expansion of China’s roster of countries allowed visa-free entry.

This most recent expansion includes Japan and eight other nations, enabling their passport holders to enter and stay in China sans visa for up to 30 days.

The policy takes effect on 30th November 2024 and will be in place until 31st December 2025.

On November 22, Chinese authorities announced an expansion of the nation’s visa-free list, granting a 30-day visa waiver to visitors from nine countries including Japan. This policy will take effect from November 30, 2024, and last until December 31, 2025.

This is seen as a response to widespread calls issued by various sectors earlier this year for the resumption of visa-free entry to China for Japanese nationals.

A direct response

Back in January of this year, the Chinese Ministry of Foreign Affairs remarked on how it looked forward to working with the Japanese government to enhance mutual convenience for personnel exchanges.

At the time the remark was made, the countries were in talks regarding a reciprocity principle that would leave Japanese officials in an awkward position.

Since then, Japan has worked to simplify visa application procedures for Chinese nationals seeking to enter the country.

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Global Hotel Alliance shares top destinations for 2025

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Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, has revealed its GHA DISCOVERY members’ top destinations and travel motivations for 2025.

For the second year running, Japan and Thailand rank as the most popular holiday destinations, while China climbs to third, overtaking Spain. Australia, New Zealand, and Italy tie for fourth, pushing out 2024 favourites Canada and Hawaii.

Leisure travel continues to dominate, with 99% of members surveyed planning holidays in 2025, while business travel is rebounding – 62% are planning work trips, with travellers based in China, Germany, and Spain leading the resurgence.

More than 93% of members are expecting to travel internationally for leisure next year, and 69% expect to do so for business, with business trips largely being within the region of residence, while leisure travel is expanding further, with Europe and Asia being the preferred regions for all source markets. Travellers plan to take six leisure trips on average (similar to 2024) and more than five business trips with an overnight stay in 2025 (a 13% increase year over year).

Travellers in China anticipate the most business trips (7 trips on average), followed by Germany (6 trips) and Spain (5). For leisure, China dominates again, with members based in this market planning the most stays (7), followed by those in Thailand and the United Arab Emirates with 6 trips planned.

Regional highlights

Asia: For business travel, 93% of Singaporean members plan international trips. Members in China and Australia focus on domestic business travel, while Australians also target Oceania and Indians the Middle East for work. Leisure travel shows similar patterns: 75% of Singaporeans plan overseas vacations, while Indians favour the Middle East. Japan is the top holiday destination for members in China, Australia, Thailand, and Singapore, while Japan-based members prefer Thailand and Indians are keen on Europe.

Europe: Travellers from Spain, Germany, and the UK favour Thailand and Japan as holiday destinations for the third year in a row. Renewed interest in Dubai, New York, and the Caribbean replaced last year’s choices of Spain and Italy. Business trips will stay within the region, followed by Asia, North America, and, to a lesser extent, the Middle East.

North America: US members are planning vacations domestically as well as across Europe  and the Caribbean, with familiar hotspots like Hawaii, Spain, and Italy still popular. While Japan remains on the list, its appeal has slightly declined since 2023. For business travel, domestic trips will dominate in 2025.

Middle East & North Africa: For UAE-based members, Thailand has surpassed Japan as the top holiday destination and Vietnam has emerged as one to watch for 2025. Intra-regional holidays within the Middle East are also expected to remain popular. On the business front, international travel will significantly outweigh domestic trips.

Motivations, inspirations and preferences:

Relaxation rules

Relaxing and unwinding is the leading reason for travel in 2025, with 72% of members prioritising it. This overtakes last year’s focus on exploring new destinations and cultures, which now ranks second at 62%, followed by escaping everyday life in third (46%). Family and foodie breaks, as well as city and cultural activities, remain popular, while most members plan to travel with a spouse or partner, mirroring 2024 trends.

Mixing the old with the new

Members aim to balance new destinations with revisiting old favourites. Those from India, China, and Spain are more inclined to travel somewhere new, while members in Germany, Singapore, and the UAE prefer a mix. In line with last year’s preferences, cities and beaches/tropical destinations dominate, more so than mountains and countryside.

 Friends and family inspire

43% of members rely on recommendations from friends and family, whether through word of mouth or social feeds, which follows 2024’s trend. Travel magazines continue to influence 20% of members, maintaining their relevance from last year.

Loyalty platforms lead the way

Loyalty programme websites, apps, and social pages are now the top choice for travel research and booking across all regions, continuing the upward trend seen in 2023 and 2024. More than one-third (35%) of members turn to these platforms to search for hotels, while a striking 50% of travellers in China, India, and the UAE prefer booking through hotel loyalty programme websites or apps. Online travel agent (OTA) sites remain the second most popular source for research, echoing last year’s patterns.

When choosing where to stay, travellers prioritise the quality of accommodation, loyalty programme benefits, and the property’s location or neighbourhood, all above the price or hotel brand. This ranking is largely consistent across markets and even across loyalty tiers.

Kristi Gole

 

Upgrades and recognition rock

Room upgrades, early check-in, and late checkout retain their status as top perks for higher loyalty tiers especially in Japan (94%) and Germany (84%), while member rates and discounts remain the priority for lower tier members.

“2025 promises to be a year of exploration, with destinations like Japan, Thailand, UAE and Italy continuing to captivate our members, alongside new favourites like New Zealand, and Vietnam” said Kristi Gole, Executive Vice President of Strategy at GHA.

“As business travel continues its long recovery and longer leisure stays take centre stage, we’re seeing a clear shift towards blending work and relaxation. And with loyalty programmes increasingly influencing choice, we are in a prime position at GHA to help our members make the most of their travels across these sought-after destinations.”

 

 

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Eurail launches “Journeys that make a difference” campaign

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Representative Image

 

As an alternative to Black Friday, Eurail is launching their “Journeys that make a difference” campaign for a second year, encouraging travellers to slow down, savour their journeys and advocate for the meaningful impact travel can have on people and the planet. 

For every Pass* purchased from November 26 to December 17, 2024, Eurail will donate €5 to Intrepid Travel’s non-profit, The Intrepid Foundation, with a maximum donation of €100,000. Alongside Eurail’s contribution, travellers will also be invited to make an additional donation of their own to support organisations dedicated to creating positive change in communities across Europe.

Travel has the power to fundamentally shape our perspective and leave long-lasting impressions. Eurail believes the benefits of travel can go both ways, enriching both the traveller and the destinations they encounter.

The partnership between Eurail and The Intrepid Foundation highlights their natural alignment of values, to empower travellers to make a positive contribution to the places they visit, experiencing the joy of travel, community, and connection along the way.

With conscious travel at the campaign’s core, Eurail is encouraging travellers to join them in making an extra donation directly to The Intrepid Foundation after saving 25% on their Passes. In 2024, donations will benefit organisations such as:

  • Cooperativa Coraggio, promotes sustainable agriculture in Italy
  • Humana Zagreb, champions sustainable fashion in Croatia
  • ReFOOD, addresses the food waste crisis
  • Open Arms, aims to protect people fleeing their homes via sea to Europe

In 2023, Eurail gave back to these organisations and others, successfully achieving their donation goal in support of The Intrepid Foundation. The generosity of Eurail’s community of travellers and partners has enabled several impactful initiatives to be implemented by the organisations this year.

Since last year…

Cooperativa Coraggio has procured climate-smart agriculture tools to maintain public lands, organised awareness events on land regeneration and sustainable food production, and supported employment for a vulnerable worker. Humana Zagreb has launched two educational programs and engaged 100 children across 13 schools with workshops, lectures and practical reuse activities. ReFOOD has continued to be entirely volunteer-run as they have facilitated the rescue of 113,572 high-quality meals and prevented 56,786 kilos of bio residues from degrading the shared environment.

Eurail and Intrepid Travel believe that by giving back and advocating for conscious travel – taking the train, choosing lesser-visited destinations, exploring during the off-season and beyond – everyone has the power to positively impact the places they visit and people they meet along the way. Together, our journeys will make a difference – for both individual travellers and the world.

* The 25% off promotion will run from November 26 until December 17 2024 and is applicable for select Interrail and Eurail Passes.

 

 

 

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New Taipei City ushers in the holidays with Christmasland 2024

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New Taipei City ushered in the holidays with the Magical Christmasland Opening Event on 15th November.

City mayor Hou Yu-Ih, together with key officials and guests, led the ceremonial lighting of the attraction, infusing the festivities with a touch of magic. 

This year’s Christmasland introduces a spectacular transformation: the Christmas tree takes the form of a graceful magical angel, casting radiant light throughout the venue. 

Surrounded by dazzling illuminations, the angel’s brilliance creates an enchanting atmosphere of joy and blessings. 

A castle of wonder

Adding to the marvel, an eight-story-high LED castle debuts on the north side of New Taipei City Plaza, serving as both the main stage for performances and an immersive visual showcase that will captivate visitors over 48 days of festivities.

Making its debut at the lighting ceremony, the LED castle’s main show features new magical characters: the Magic Sage, Soul Healer, Sacred Shield Guardian, and Elemental Explorer. 

Each character wields unique magical abilities to help those facing challenges around the world, embodying the spirit of Christmas harmony and happiness. 

Also among the highlights are the Magic Angel and Santa Claus who go on a whimsical adventure filled with wonder and fun. 

Likewise, the Christmas-themed glowing parade shuttle, led by Santa Claus aboard a reindeer train, will make surprise appearances around New Taipei City Plaza’s The City of Magic and Banqiao Station Square’s Magical Paradise

Spreading joy and festive cheer, these charming processions are sure to delight visitors of all ages.

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Emirates to deploy its A350 to Edinburgh on 3 January

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Emirates has announced it will bring forward its daily A350 scheduled service to Edinburgh starting from 3 January 2025. The advancement of the scheduled service reinforces Emirates’ commitment to providing customers with enhanced travel experiences and greater comfort onboard.

The Emirates A350 will be rolled out to 8 other destinations including Mumbai, Ahmedabad, Kuwait, Bahrain, Colombo, Lyon, Muscat and Bologna, with more destinations to follow.

Emirates flight EK 23 will depart Dubai at 14:50hrs and arrive in Edinburgh at 19:05hrs, local time. The return flight, EK24, will depart Edinburgh at 20:40hrs and arrive in Dubai at 08:05hrs, the following day.

The airline also currently serves Glasgow with a daily A380 – offering customers 14 weekly flights to/from Scotland.  Including Edinburgh, Emirates serves eight destinations in the UK.

 

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Accor brand TRIBE hits 20-hotel milestone

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Aesthetics-driven Accor hotel brand TRIBE announced that it has hit a key milestone as it now operates 20 hotels worldwide.

Each TRIBE property embodies the essence of contemporary living, offering spaces that are smart, stylish, and encourage social interaction. 

With over 40 additional hotels currently under development, including in the tropical paradise of Phuket and in Ho Chi Minh City, TRIBE’s journey is just beginning, proving that modern hospitality can be both high-quality and accessible.

According to Accor’s global brand president for midscale and economy properties Jean-Yves Minet: “Reaching 20 TRIBE hotels is just the beginning of our journey to redefine modern hospitality. TRIBE hotels are design-led spaces that are smart, stylish and comfortable, providing everything that guests need and nothing they don’t.”

Minet pointed out how the brand’s designers focus on the things that really matter, creating vibrant and functional places to work, play, or relax, all at a great price. 

He concluded by saying: “As we continue to grow, our focus remains on delivering innovative experiences, ensuring that TRIBE continues to embody contemporary living for modern travellers around the world.”

Poised for expansion

With 20 hotels now in operation and over 40 more under development, TRIBE is poised to transform the hospitality landscape with its unapologetically modern approach. 

Each TRIBE address embodies the brand’s vision of offering intelligent, functional spaces that celebrate individuality, creativity, and connection. 

As the journey continues, TRIBE remains committed to delivering experiences that elevate everyday travel, proving that exceptional design, comfort, and value can coexist seamlessly. 

This is only the beginning, and TRIBE invites discerning travellers to join in exploring a world of bold, design-driven hospitality.

The TRIBE ethos

Halfway between standardisation and personalisation, the lifestyle segment is growing rapidly worldwide, fulfilling the wants and needs of the modern traveller seeking unique and innovative stays. 

Accor’s global chief development officer for the PM&E division Camil Yazbeck pointed out how the hospitality group recognised the growing demand for lifestyle-based hospitality.

In which case, TRIBE more than delivers in such regard, providing investors and owners an appealing and modern offering for hotel development.

Yazbeck said: “By blending local vibrancy with strong design credentials, TRIBE has carved out a distinctive space that attracts both travellers and locals seeking social experiences and stylish design. For partners and owners, TRIBE offers ADR premiums and optimised space planning, resulting in high GOP margins and ultimately increasing return on equity.”

Today, TRIBE also prides itself on its prime suitability for hotel conversion opportunities, which supports Accor and its partners in their joint commitment to responsible growth and sustainable hotel development.”

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Ras Al Khaimah is the world’s top city for expatriates

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Ras Al Khaimah has achieved a significant milestone in its journey to becoming a leading global destination to live, work and explore, by securing the top position in a survey of the world’s best expat destinations, conducted by InterNations, the largest global expatriate network.

The Emirate secured the world’s number one spot out of 53 cities in the Expat Essentials Index, conducted annually by InterNations as part of their 2024 Expat Insider report. The Index is based on four categories: Admin (how easy it is to get a visa, deal with local bureaucracy, open a bank account); Housing (affordability of housing, ease of finding accommodation); Digital Life (availability of government services online, high-speed internet); and Language (how easy it is to integrate without speaking the local language).

This international recognition highlights Ras Al Khaimah’s commitment to creating an exceptional living and working environment for its diverse and growing expat community, in line with the strategic vision of His Highness Sheikh Saud bin Saqr Al Qasimi, UAE Supreme Council Member and Ruler of Ras Al Khaimah.

Ras Al Khaimah ranked top in the overall Index and also ranked highly for Working Abroad, where the Emirate came second, in addition to ranking 5th for Ease of Settling In.

Heba Fatani, Director General of Ras Al Khaimah Government Media Office (RAKGMO), stated: “This achievement reflects our dedication to creating a safe, welcoming and thriving community that attracts individuals from all around the world. Ras Al Khaimah’s unique blend of modern infrastructure, spectacular natural environment, rich history and culture, and thriving business and tourism landscapes contribute to its reputation as a leading global destination for expatriates wishing to live and work, establish or manage businesses here.

“In line with this commitment, RAKGMO recently launched Heart of RAK, a comprehensive online platform dedicated to showcasing all aspects of life in the Emirate.”

RAKGMO’s Head of Special Projects, Rouba Zeidan, who leads livability initiatives, added: “Earning the top ranking in this global survey is a testament to the  vibrant community spirit and the collaborative efforts of both public and private sectors to enhance Ras Al Khaimah’s appeal-not only as a premier international business hub, but as a place where individuals and families truly feel at home, thrive and belong.

“Hearing that those who chose to move to Ras Al Khaimah genuinely feel at home is the greatest affirmation of its welcoming nature and beauty. We are continually innovating to meet the evolving needs of our dynamic and growing communities.”

Earning the top ranking in the InterNations 2024 Expat Essentials Index, Ras Al Khaimah is a city where almost three in four respondents say it is easy to find housing: 72% (vs. 45% globally); and when it came to the housing market, local bureaucracy and the language barrier prior to relocating, 69% of respondents did not believe there to be any concerns in these matters in Ras Al Khaimah, compared to 29% globally.

InterNations’s global expat community includes more than 5.4 million members in 420 cities and 166 countries.

 

 

 

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