The post IWTA interviews Kiranjeet Kaur on “Hospitality Built on Values” appeared first on TD (Travel Daily Media) Travel Daily Media.

 

 

IWTA interviews Kiranjeet Kaur on “Hospitality Built on Values”

 

 

 

 

 

 

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The post CBRE’s Dick Bernardi emphasises that good infrastructure is the backbone of tourism appeared first on TD (Travel Daily Media) Travel Daily Media.

He highlights how sustainability, collaboration, and innovation can strengthen Indonesia’s travel and tourism industry.

Tourism and hospitality are amongst the most dynamic drivers of Indonesia’s economy, with innovation, sustainability, and guest experience at the core of its competitiveness. From infrastructure design to business strategies, the sector must adapt to global trends whilst protecting local culture and communities.

Offering his invaluable insights is Dick Bernardi, Head of Projects, Project Management, Indonesia at CBRE. With a background in mechanical engineering, he has broadened his expertise to encompass project management, business development, environmental sustainability, and finance.

He is certified as a mechanical engineer professional by LPJK and as a green building professional by both the International Finance Corporation of the World Bank Group and the Green Building Council Indonesia, reflecting his commitment to sustainable and innovative project delivery.

As a judge at the TDM Travel Trade Excellence Awards 2025 – Indonesia, Bernardi discussed how sustainable projects, effective collaboration, and emerging trends can shape the future of the industry in Indonesia.

With your expertise in project management, how can well-designed and sustainable infrastructure projects enhance the growth and competitiveness of Indonesia’s travel and tourism sector?

Good infrastructure is the backbone of tourism. When projects are designed sustainably, they not only enhance visitor experiences but also protect Indonesia’s cultural and natural assets. This creates long-term value for investors, communities, and the destination itself—making Indonesia more competitive globally.

Which business development strategies have proven most effective in delivering successful tourism and hospitality projects?

Collaboration is key. Successful projects are built on early engagement with all stakeholders, including developers, operators, government, and local communities. Having a clear guest journey, backed by market insights, and the flexibility to adapt ensures lasting success.

What are the most effective ways to embed sustainability into tourism operations to create lasting benefits for destinations and communities?

Sustainability must be part of the DNA, not an afterthought. Standard practices like eco-friendly design and waste reduction are essential, but so is empowering local supply chains and communities. Education for both staff and guests creates long-term impact.

In your view, what elements define an exceptional customer experience in travel and hospitality?

Seamless service and genuine human touch. Guests want efficiency, but they also remember warmth, authenticity, and thoughtful design. In the end, it’s the people and small gestures that make a stay unforgettable.

Looking ahead, what emerging trends should Indonesian travel companies focus on to stay competitive?

Digital transformation and AI are reshaping the traveller journey. Wellness and sustainability are becoming decisive factors for travellers, especially younger ones. Domestic tourism is also growing fast—quality and authenticity will set the winners apart.

As a judge at the TDM Travel Trade Excellence Awards 2025 – Indonesia, what key qualities will you prioritise when evaluating the nominees?

Innovation with measurable results, strong sustainability practices, and customer-centric thinking. I’ll also value collaboration and how projects inspire the wider industry. The best nominees will show how Indonesia can shine on the global stage.

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The post Banyan Group kicks off 100 Journeys to lead up to its 100th property appeared first on TD (Travel Daily Media) Travel Daily Media.

Global hospitality firm Banyan Group announced the launch of its celebratory programme 100 Journeys earlier today, 1st September.

100 Journeys encompasses a hundred days of global celebrations across the Group’s portfolio in the lead-up to the grand opening of its 100th property. 

This milestone reflects three decades of growth and purpose-driven hospitality, from the Group’s first resort in Phuket to 100 resorts and hotels under 12 brands across 20 destinations, including its latest landmark, Mandai Rainforest Resort by Banyan Tree in Singapore.

Deputy chief executive Ho Ren Yung declared: “As we celebrate the Grand Opening of our 100th property later in November, 100 Journeys reflects how far we’ve come and how we’ve grown. It’s a tribute to the communities that shaped us and a promise to continue creating meaningful, place-led experiences that stay with our guests long after the journey ends. The Banyan experience has always been rooted in care: for people, for place, and for purpose. It redefines the value of travel as something measured in the lasting connections formed and new perspectives gained.”

Commemorating the people and places instrumental to success

Honouring the people, places, and communities that have shaped Banyan Group’s portfolio over the years, the celebrations will culminate in a week-long festival at Mandai Rainforest Resort from 27th November to 3rd December.

The festival’s highlights include discovery trails, wellbeing sessions, and community activities. 

Driven by Banyan Group’s commitment to stewardship and shared impact, and supported by the Group’s corporate partners, proceeds from the festival tickets will be matched 1:1 by Banyan Group and donated to the President’s Challenge, an annual initiative led by the President of Singapore to support local charities and social service organisations.

Celebrating the Banyan Group’s lasting impact

Slated from today until 9th December, 100 Journeys is a global celebration of shared stories, personal discoveries, and lasting impact shaped by guests, associates, and communities. 

Each destination invites travellers to engage in authentic cultural exchanges, make personal discoveries, and experience how thoughtful hospitality supports local communities, with every property contributing to a larger narrative of respectful exploration and collective storytelling.

Across its portfolio of resorts and hotels, Banyan Group has curated 100 experiences that immerse travellers in the culture and character of each location. 

Highlights include Tibetan black pottery-making at Banyan Tree Ringha, cooking local meals at Cassia Phuket, and practicing zen meditation at a temple near Banyan Tree Higashiyama Kyoto. Guests may also explore ancient rock formations at Banyan Tree AlUla, stroll through Vietnam’s golden rice terraces at Garrya Mu Cang Chai, join bamboo rafting at Banyan Tree Yangshuo, or dive a sunken shipwreck in the Maldives at Dhawa Ihuru. 

At Mandai Rainforest Resort by Banyan Tree, new nature and photography workshops celebrate Singapore’s biodiversity, while at Angsana Corfu, guided eco-walks through olive groves and historic trails invite guests to give back to nature through mindful conservation. 

Each discovery is crafted to spark curiosity, deepen cultural understanding, and inspire personal reflection. 

100 impacts of careful stewardship

Guided by the ethos of Embracing the Environment, Empowering People, Banyan Group integrates its business with natural and cultural heritage while building partnerships that create meaningful impact across its destinations. 

These efforts come to life through the voices of associates and communities who embody and advance this mission. 

In the Maldives, the refreshed Marine Lab engages guests in coral conservation and marine education. 

In China, the Group supports bird conservation near Banyan Tree Suzhou, where more than 170 species now thrive. 

On Bintan Island, over 5,800 sea turtles have been released since 2008, alongside guest-led rewilding tours.

The Group’s commitment extends beyond conservation. Initiatives include clean water access for villages near Banyan Tree Yangshuo, artisan collaborations through Banyan Tree Gallery, and youth mentorship via the Seedlings Programme, which equips young people with education and vocational skills. 

Through the Stay for Good initiative, guests are also encouraged to participate in community engagement that honours culture and fosters meaningful exchange.

As seen through the world’s eyes

At the heart of 100 Journeys are the voices of guests, associates, and communities. 

Through digital postcards and personal reflections, 100 Stories captures moments of transformation and connection that define the travel experience. 

From today till 9th December, guests are invited to contribute their own stories to this growing library of memories. 

A hundred submissions will be recognised with a US$100 Banyan Group e-gift card, and the top three storytellers will receive a complimentary three-day, two-night stay. 

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The post Philippine Department of Tourism kicks off the Philippine Golf Experience appeared first on TD (Travel Daily Media) Travel Daily Media.

The Philippine Department of Tourism (DOT) launched its inaugural Philippine Golf Experience (GolfEx) programme on Friday, 29th August.

The new sports tourism offering was developed to draw more foreign and local golfers into exploring the country’s fairways.

The launch held at Mimosa Plus Golf Course In the Central Luzon province of Pampanga featured lessons and a tournament for diplomats, enthusiasts, and professional players.

GolfEx is an offshoot of the DOT’s Philippine Experience Programme which aims to position the Philippines as the region’s next premier golf destination.

High-value low-impact tourism 

At the launch, tourism secretary Christina Frasco declared: “Tourism, after all, is not only about how many people have arrived, but rather about how many livelihoods it sustains, how many enterprises it strengthens, and how deep the pride of place it nurtures across our communities.”

She added that golf captures this most beautifully as, if done sustainably, the sport is a high-value, low-impact form of tourism that draws travelers to stay longer, spend more, engage more deeply with local destinations, and later make their way back to the country for more.

In a separate interview, Professional Golfers Association of the Philippines (PGAP) executive secretary Elisa Bulawit said leveraging golf would certainly open up huge opportunities for the Philippines as the country’s courses and nearby travel destinations could easily compete with other nations.

Bulawit said in the vernacular: “If you would notice what Vietnam is doing, they’re also highlighting the best golf courses that they have and that’s what the DOT is doing now. We have a lot of beautiful golf courses that have yet to be discovered by golf enthusiasts.”

Everything you need is here

Visiting golfers may also find all the requirements that they are looking for in the Philippines, including world-class service and the renowned Filipino hospitality.

According to Bulawit: “In Luzon, we have golf courses that would score 9/10 in terms of quality. And we also have those in Visayas and Mindanao.”

The DOT is setting its eyes on increasing Japanese, Koreans, and Americans visitors, both professional and amateur, to play and train in the country.

Frasco said the Philippines also intends to expand promotions in other source markets, such as Canada, Australia, the United Kingdom, Germany, and countries in Southeast Asia.

The secretary said: “The experience of the Philippines is like no other because it’s not only the golf courses that are good in the country but also the destinations outside them. You can play golf one day, and then go to the beach the next, or you can even go diving.”

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The post Dong’ao Island welcomes its first-ever Ahn Luh property appeared first on TD (Travel Daily Media) Travel Daily Media.

Ahn Luh Dong’ao Island Zhuhai has officially opened in the southern Chinese city of Zhuhai, setting a new standard for luxurious hospitality. 

This new resort is a retreat that blends Eastern traditions of seclusion with contemporary luxury. 

Developed by Huafa Group in collaboration with the Ahn Luh Lifestyle Academy, the property marks the brand’s debut in the Guangdong–Hong Kong–Macao Greater Bay Area. 

As the first Ahn Luh property in the Greater Bay Area, the resort is positioned as both a contribution to the region’s growing cultural and tourism industry and a showcase of Chinese cultural confidence in the global luxury hospitality arena.

Raising the bar for hospitality in the Greater Bay Area

Inspired by the philosophy of “The Joy of Transcendence, the Journey of Discovery,” the resort sets a new benchmark for island hospitality in Zhuhai and highlights the role of Eastern design within the global luxury travel market, while contributing fresh momentum to the Greater Bay Area’s cultural and tourism sector.

The resort was developed by Huafa Group and is managed by Ahn Luh, an international lifestyle brand known for its emphasis on guest experience and quality. 

LIkewise, the project reflects Huafa’s broader commitment to marine culture and tourism while embodying Ahn Luh’s vision of secluded luxury.

Located on the southern edge of Paijiao Bay, the property is perched atop dramatic cliffs on the island’s eastern coast and spans approximately 42,000 square meters. 

The resort features 153 guest rooms and 34 private villas. Dining experiences include Ahn Luh Brasserie and Luh Chinese Restaurant. 

Amenities range from the Ahn Luh Academy -Teahouse and the Ahn Luh Spa to indoor and outdoor pools, a Tai Chi studio, and a fitness center. A multifunctional ballroom is available for events. 

Designed as an all-encompassing destination, the property seamlessly combines leisure travel, cultural discovery, waterfront activities, and business gatherings, offering guests a retreat that redefines the meaning of luxury.

Founded by legends

Ahn Luh was co-founded by legendary hotelier Adrian Zecha, best known as founder of Aman, in partnership with Beijing Tourism Group. 

Renowned for combining Eastern aesthetics with a deep sense of retreat, the brand is consistently drawn to locations with strong natural and cultural resonance. 

The Dong’ao Island property represents both Ahn Luh’s first hotel in the Greater Bay Area and its first luxury island resort.

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The post Indonesia seeks to make a statement at ITB India 2025 appeared first on TD (Travel Daily Media) Travel Daily Media.

Indonesia is set to make a strong statement at ITB India 2025, bringing the spirit of Wonderful Indonesia to Mumbai and beyond. 

With a target of welcoming 800,000 Indian travelers this year, the Ministry of Tourism of the Republic of Indonesia is positioning the country as a premier tropical destination for leisure, culture, and wellness.

Ahead of the three-day trade show, the Ministry of Tourism hosted Business Matching sessions in Kolkata on 27th August and again in Bengaluru on 29th August 29.

At these meetings, 29 Indonesian sellers connected directly with Indian buyers, seeking to unlock new partnerships and fuel demand for Indonesian tourism products across the subcontinent.

According to Indonesian assistant deputy for international tourism marketing Dedi Ahmad Kurnia: “India is one of the fastest-growing outbound markets, and it is already our fifth-largest source of international arrivals. Through ITB India, we want to strengthen Indonesia’s brand positioning and ensure our destinations remain top-of-mind for Indian travelers.”

As India’s outbound travel market continues to surge, projected to hit 29 million international trips by 2025, Indonesia’s presence at ITB India underscores its commitment to becoming a leading destination for Indian tourists seeking nature, culture, and regenerative travel experiences.

What to expect from Indonesia at ITB India

From 2nd to 4th September at ITB India 2025, the Wonderful Indonesia Pavilion will feature 20 leading sellers from Jakarta, Bali, and Yogyakarta along with immersive experiences designed to captivate global buyers. 

Beyond Bali, Indonesia is spotlighting its ten Priority Destinations which include Lake Toba, Borobudur, Bromo Tengger Semeru National Park, Raja Ampat, and Labuan Bajo, as well as three emerging Regenerative Destinations: Bali, Jakarta, and Batam-Bintan.

Visitors will also discover Indonesia’s rich wellness heritage, as the pavilion will showcase jamu, Indonesia’s traditional herbal drink, reimagined for modern lifestyles by Acaraki. 

Attendees can also enjoy daily tastings, cultural performances, and hands-on workshops such as batik art, underlining how heritage and creativity merge to shape Indonesia’s unique tourism offerings.

Indonesian tourism deputy minister for marketing Ni Made Ayu Marthini remarked: “Indonesia is naturally aligned with wellness tourism thanks to its ancient healing traditions, diverse cultures, and breathtaking landscapes. Our participation at ITB India is not only about showcasing destinations, but also about inspiring Indian travellers to experience Indonesia in deeper, more meaningful ways.”

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The post Vietjet releases mid-year report appeared first on TD (Travel Daily Media) Travel Daily Media.

Vietjet Aviation Joint Stock Company released its audited financial report for the first half of 2025, reporting remarkable growth and reinforcing its position as a rising global carrier. 

The airline’s performance also underscores Vietnam’s emergence as a key aviation hub in Asia and globally.

In the first six months of this year, Vietjet’s air transport revenue reached around US$1.35 billion, with a pre-tax profit of nearly US$60.71 million, marking a 37 percent YoY increase. 

Consolidated revenue was close to US$1.36 billion, with a pre-tax profit surpassing US$62.65 million, reflecting YoY growth of a staggering 65 percent. 

Throughout the period, Vietjet operated 79,000 flights with 14.4 million passengers onboard. 

It paid over US$171.82 million in taxes and fees even as its financial indicators remain strong, with excellent liquidity and consolidated assets exceeding US$4.25 billion. 

Fleet investment and global stature

In the first half of the year, Vietjet placed an order for 20 A330neo aircraft with Airbus, raising its total order for A330neo to 40, making it the airline with the largest A330neo order in the world. 

At the 2025 Paris Air Show, the airline secured a historic order for 100 A321neo aircraft, along with 50 purchase options, the largest deal in the industry, positioning Vietjet among the top 10 airlines globally in terms of aircraft orders. 

In addition, Vietjet and Rolls-Royce signed an agreement for 40 Trent 7000 engines to power 20 wide-body Airbus A330neo aircraft, bringing the total number of Trent 7000 engines ordered by the airline to 80. 

The advent of Long Thanh

Vietjet officially kicked off the construction of its Aircraft Maintenance Technical Center in the under-construction Long Thanh International Airport.

The centre will occupy Hangars 3 and 4, eventually set to service up to ten aircraft simultaneously by international standards. 

In the meantime, Vietjet has rolled out self-service ground operations at major airports to enhance service quality, optimize operations, and deliver an exceptional experience for passengers.

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The post Agents encouraged to make the most of Outback Spirit’s 2026 Earlybird Savings appeared first on TD (Travel Daily Media) Travel Daily Media.

Outback Spirit’s generous offer of Earlybird Savings for the 2026 season is about to end with only four weeks remaining.  

Travel agency clients can take advantage of the Earlybird Sale which encompasses 22 all-inclusive outback adventure tours, enabling them to save up to $2,600 per person when booked by 30th September.   

According to Journey Beyond’s executive general manager for sales and partnerships Alicia Triggs: “A reminder for your clients! Don’t let them miss the chance to snag early bird savings for Outback Spirit’s awe-inspiring 2026 departures. This is the perfect opportunity to explore breathtaking landscapes and immerse themselves in unique experiences, all while enjoying fantastic savings! You can make their dream adventure a reality”. 

Experience the best that Australia has to offer

From the wild wetlands of Arnhem Land to the rugged tracks of the Kimberley, and the untamed beauty of Cape York, Outback Spirit continues to lead the way in premium small-group outback adventures. 

Guests travel aboard a custom all-terrain Mercedes-Benz 4WD coach and stay in an exclusive network of safari lodges and wilderness camps, and other hand-selected accommodation. 

Signature all-inclusive tours returning for 2026 include the 13-day Arnhem Land Wildlife and Wetlands tour, 16-day Exquisite Kimberley Adventure, and 13-day Cape York Wilderness Adventure.

Each one is designed to immerse travellers in some of Australia’s most remote and remarkable landscapes. 

Additional departures and increased capacity are also available for your clients looking to discover the raw beauty of Tasmania on the 12-day Tasmanian Wilderness Explorer or get off the beaten track and explore South Australia’s striking outback landscapes and the pristine coastline of Kangaroo Island on the 14-day Outback South Australia & Kangaroo Island Tour. 

Triggs remarked: “With Outback Spirit we go further to take your clients deeper, introducing them to an Australia most others can’t get to. Encourage your clients to embrace the call of the outback and find their Outback Spirit. Our small-group tours offer unique access to remote regions, meaningful encounters, and a genuine connection to the people and places your clients will discover. They will travel in comfort, stay in breathtaking locations, and most importantly enjoy everything included in their journey.”

Now is the time to secure these exciting journeys with Outback Spirit and unlock Earlybird offers with significant savings for bookings by 30th September.

Exceptional escapes

Arnhem Land Wildlife and Wetlands save $2,200 per person

Arnhem Land is considered one of Australia’s most remote and culturally rich regions. Over 13 days, the Arnhem Land Wildlife and Wetlands tour will visit sacred sites, witness uniquely mesmerising landscapes, cruise along the beautiful waters of Arafura Swamp and Cobourg Peninsula, and stay in luxurious safari camps and wilderness lodges, including the magical Seven Spirit Bay. 

Cape York Wilderness Adventure save $2,500 per person

Explore Cape York Wilderness Adventure, and discover the tropical wilderness of Australia, where nature rules. Here, the colours are more vivid, the air is cleaner, the wilderness is wild and the landscape is diverse. The Outback takes on a new meaning in the far north with tropical rainforests being equally as remote as the red ochre earth. Discover the diverse landscapes on a journey to Pajinka – Cape Tribulation, the tip of the Australian mainland. 

Exquisite Kimberley Adventure – save $2,300 per person

Uncover the Kimberley’s ancient landscape with this 16-day Exquisite Kimberley Adventure, one of the world’s most spectacular wilderness regions, where natural phenomena, awe-inspiring scenery, rich Aboriginal rock art, and captivating geological formations await your discovery. 

Tasmanian Wilderness Explorer – save $1,440 per person

Discover the hidden gem that is Tasmania; Tasmanian Wilderness Explorer offers a different kind of wild beauty – a sanctuary of breathtaking mountain ranges, ancient rainforests, glacial lakes and alpine peaks. Here, Cradle Mountain stands proudly above a pristine wilderness, inviting travellers to slow down with nature.  *Earlybird savings also extend to October and November dates in 2025. 

Outback South Australia & Kangaroo Island Tour – save $1,600 per person

Offering an unforgettable exploration of some of Australia’s most stunning landscapes and unique wildlife. Outback South Australia and Kangaroo Island combine the rugged beauty of the outback with the pristine natural wonders of Kangaroo Island. Be mesmerised by remarkable rock formations and picturesque coastlines. 

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The post Silks Hotel Group set to redefine Taiwanese hospitality appeared first on TD (Travel Daily Media) Travel Daily Media.

Taiwanese hotel management firm Silks Hotel Group is on a mission to bring world-class hospitality into meaningful cultural encounters.

For the Group, travel is more than a brief escape from everyday life: it is a journey to rediscover emotions and connections. 

With 14 properties across Taiwan, the Group invites international travelers to begin their cultural discovery from the hotel itself, venturing into local traditions, landscapes, and human connections that make Taiwan unique.

Exquisite cultural encounters at four exceptional properties

Silks Place Tainan: Tea Ritual × City Walks

At Silks Place Tainan, guests are welcomed with the southern tradition of offering hot tea, accompanied by the warm invitation “Have some tea and stay a while.” 

Beyond a gesture of hospitality, it is a cultural symbol. The hotel also offers guided city walks through historic streets and landmarks, providing new perspectives on Taiwan’s oldest city and its rich cultural heritage.

Just Sleep Tainan Hushan: Convenient Access × Arts & Culture

Just Sleep Tainan Hushan blends modern design with cultural convenience. 

Guests can easily visit the nearby Ten Drum Cultural Village to experience lively drumming performances in historic sugar factory buildings, or spend an afternoon at the world-renowned Chimei Museum, home to Western art, musical instruments, and natural history collections. 

More than just a place to stay, the hotel is the perfect base for exploring Tainan’s vibrant cultural landscape.

Wellspring by Silks Beitou: Artist Residencies × Hot Spring Heritage × Okami Hospitality

Wellspring by Silks Beitou enriches the hot spring retreat with art and history. 

The hotel regularly hosts artist-in-residence programs and creative workshops, while guided walks to the famed Thermal Valley reveal geothermal landscapes and hot spring traditions dating back to the Japanese era. 

Inspired by the Japanese Okami tradition of attentive service, Wellspring ensures each guest feels warmly cared for, transforming a short retreat into a memorable journey of cultural connection and gracious hospitality.

Regent Taipei: Butler Service × Locally Inspired SPA × Regent Academy

Located in the heart of the capital, Regent Taipei represents the pinnacle of luxury hospitality in Taiwan. 

As the first hotel in the country to introduce English butler service over 30 years ago, Regent has since trained more than one hundred professional butlers, offering personalised, around-the-clock care. 

From thoughtful turndown to every detail of daily living, butler service has become one of Regent’s defining hallmarks. 

The award-winning Wellspring SPA highlights locally inspired treatments, including the Oriental Beauty Tea SPA using tea leaves from Hsinchu, the Salt Rejuvenation Therapy celebrating the heritage of Chiayi’s salt fields, and the Ginger Warming Ritual infused with mountain-grown ginger from eastern Taiwan. 

Each blends natural elements with expert techniques to deliver cultural as well as physical rejuvenation. 

At the same time, the Regent Academy enriches the guest journey with curated cultural programs: guided tours of Dadaocheng, temple rituals, pineapple pastry workshops, fragrance blending, qipao photography sessions, and even shrimp fishing accompanied by a Regent butler. 

These experiences extend beyond dining and accommodations, allowing guests to build lasting connections with Taiwan’s culture, cuisine, and lifestyle.

An invitation to immerse oneself in Taiwan’s gracious traditions

These thoughtful details reflect Silks Hotel Group’s vision of redefining hospitality as a bridge to cultural discovery. 

For international travelers, staying at Silks is more than a rest: it is a warm invitation. Without rushing itineraries or language barriers, guests begin their cultural exploration the moment they check in.

Silks Hotel Group affirms its commitment to deepening ties with local culture and transforming the hotel stay into a meaningful bridge of exchange that welcomes travelers from around the world to enjoy not only comfort and service, but also authentic access to the spirit of Taiwan.

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