The post Cathay Pacific announces collaboration with Mott 32 appeared first on TD (Travel Daily Media) Travel Daily Media.

Cathay Pacific announced a gastronomic partnership with leading global restaurant brand Mott 32 today, 6th February.

The partnership will deliver an exquisite dining experience to passengers staying at The Pier, the first-class lounge at Cathay Pacific’s home hub Hong Kong International Airport.

This collaboration exemplifies Cathay Pacific’s commitment to providing customers with an unmatched level of service and hospitality, not just in the air but also on the ground, as it sets sights on becoming the world’s best premium airline.

Cathay general manager for customer experience and design Vivian Lo said of the partnership: “As a world-renowned fine-dining establishment, Mott 32 is deservedly celebrated for its innovative approach and dedication to true Chinese flavours. This deeply resonates with our commitment to pursuing quality and service excellence at Cathay, and offering our customers a truly memorable dining experience by partnering with premium, award-winning brands that share our values.”

Lo added that the collaboration also reflects their shared roots in Hong Kong as well as a similar passion for delivering a culinary experience that not only delights the palate, but also enriches customers’ journeys even before they set off for their next destinations. 

She said: Our home city’s rich heritage and culinary vibrancy are front and centre in the dishes and drinks we serve, highlighting the diverse flavours and traditions that make Hong Kong unique.”

For his part, Mott 32 co-founder Malcolm Wood expressed his delight at the partnership, seeing it as an opportunity to work with a Hong Kong icon by bringing the restaurant’s authentic Chinese cuisine to The Pier.

Wood said: “This collaboration is a testament to our shared commitment to showcasing the vibrant flavours and traditions of our home city. Together, Mott 32 and Cathay Pacific are proud to share the essence of Hong Kong with travellers from across the globe, elevating their journey with an unforgettable taste of its culture and cuisine.”

Mott 32 co-founder Xuan Mu added: “For this partnership, we’ve carefully crafted a menu that reflects the essence of Mott 32 while tailoring it specifically for Cathay Pacific’s discerning guests. Featuring signature favourites like our crispy crab meat puff and Sichuan-style dumplings, alongside new creations inspired by Hong Kong’s culinary diversity, each dish has been reimagined to suit the elegant lounge setting. We focused on delivering an authentic yet innovative experience that embodies the harmony of traditional techniques and contemporary flavours, just as Mott 32 has always done.”

Exquisite flavours expertly crafted 

The thoughtfully crafted tasting menus have been introduced and are now on rotation alongside The Pier’s monthly ala carte menus, featuring Mott 32’s iconic dishes reimagined for the lounge setting. 

Embracing seasonality, variation and a sense of balance, the dishes offer a sophisticated taste of contemporary Chinese cuisine that honours the rich culinary heritage of the airline’s home city, Hong Kong.

Customers can look forward to an amuse bouche of crispy mushrooms with green beans and sesame, chilled tofu with roasted green chilli sauce, or crispy crab puff. 

Each dish masterfully creates an irresistible fusion of textures and flavours, setting the perfect stage for what is to follow.

A touch of authentic regional tastes

A tantalising selection of starters has been crafted to showcase the bold and invigorating flavours of Sichuan cuisine. 

The free-range chicken with Sichuan peppercorn and chilli sauce features delicate, tender chicken, heightened by the unique numbing spice of Sichuan peppercorns and the zesty kick of chilli sauce.

Just as enticing are the hand-wrapped Sichuan pork dumplings with chilli sauce,, which are filled with savoury minced pork and enveloped with rich, fragrant chilli oil. 

This mainstay of Sichuan cuisine delivers a comforting balance of spice and umami to make each bite as satisfying as the last.

The free-range chicken with black truffle and coriander presents an elegant balance of flavours, where earthy notes of the black truffle dressing enhance the succulent chicken, and the fresh coriander adds a bright, herbaceous touch.

Mains made magnificent

For the main course, the braised wagyu beef with aged tangerine peel features melt-in-your-mouth beef to enhance its rich, savoury flavours. The unique tangerine peel sauce adds a refreshing citrusy kick to the dish, enriched by hints of chilli and the aromatic essence of tangerine. 

Mott 32’s innovative spirit shines through as it blends traditional Chinese cooking techniques with modern culinary artistry.

Meanwhile, the crispy black cod with golden garlic and chilli is infused with robust notes of deep-fried garlic and a hint of red chilli, with a golden crust encasing its tender and flaky interior. Paying homage to the traditional typhoon shelter cooking style, the dish embodies the community spirit of local fishermen in a symphony of savoury and spicy aromatics.

The pan-fried prawn with pickled ginger and chilli bean paste is a treat for seafood lovers. 

The dish showcases tender and succulent prawns, complemented by zesty pickled ginger and a rich fermented chilli bean paste in a harmonious blend of savoury, sweet and spicy flavours.

A sip of Hong Kong

To further elevate the gastronomic experience, customers are treated to a specially crafted aperitif that celebrates the vibrancy of Hong Kong. 

A twist on one of the most popular drinks in the airline’s home city, the Hong Kong Iced Tea is a refreshing concoction of tea and blackcurrant, finished with a kick of tequila and mellowed by Lillet Blanc. 

The use of basil seeds, inspired by the tapioca balls in Taiwanese bubble tea, offers a more sophisticated and healthier alternative.

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The post Atiom launches its APAC Hotel Service Index appeared first on TD (Travel Daily Media) Travel Daily Media.

Atiom, a digital behavioural change platform, debuted its first-ever Hotel Service Index report for the Asia Pacific today, 6th February.

Atiom is an AI-powered behavioural change platform that provides an all-in-one solution for the hospitality industry to boost service, employee performance, and daily operational efficiency. 

Atiom chief executive Matthew Spriegel said at the launch: “Guest expectations are evolving faster than ever, and staying ahead means understanding the nuances of what makes a truly exceptional experience. Atiom’s Hotel Service Index: 2024 APAC report is a vital resource for hospitality leaders committed to continuously raising the bar. Our goal at Atiom is to support the hospitality industry in significantly enhancing service excellence, ensuring that both employees and guests are at the heart of every improvement. By fostering a culture of continuous growth and engagement, we can create sustainable, exceptional experiences that drive long-term success for all.”

What is the index for?

The Hotel Service Index aims to help professionals in the sector understand where their service may be falling short compared to industry standards or competitors while empowering them to benchmark performance and enhance customer satisfaction. 

By evaluating service quality, Atiom’s report can guide hotels, resorts, and other hospitality establishments in aligning their operations with customer expectations, leading to better guest experiences. 

The debut report was built by conducting a complete analysis of publicly available reviews for hotels from the region’s most popular online travel platforms. Comprising a total of 1,623 properties across mainland China, Hong Kong, Taiwan, Macao, Singapore, Indonesia, Thailand, the Philippines, Korea, and Japan, Atiom created a ranking of key performance indicators based on average service scores by country.

It should likewise be noted that the report is a tentpole initiative for Atiom’s lead-generation efforts. 

The plan is to publish it on an annual basis and expand it into other regions, such as the Middle East. 

What makes this report different from others?

With unique insights, the report aims to enable hospitality leaders to assess their own service levels against industry benchmarks. 

This will allow them to cater their services to meet customer expectations and raise satisfaction and loyalty levels. 

In addition, Atiom’s report provides insights into emerging service trends, customer preferences, and new operational practices that can offer a competitive edge.

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The post International Visitor Arrivals to Singapore increased by 21% vis-à-vis 2023 to16.5 million  appeared first on TD (Travel Daily Media) Travel Daily Media.

 

Singapore’s tourism sector posted a strong performance in 2024, with Tourism Receipts (TR) likely to reach the upper bound of STB’s 2024 forecast, setting a new record in tourism spend. International Visitor Arrivals (IVA) increased by 21% (compared to 2023) to 16.5 million, showing robust growth in visitor arrivals.

Melissa Ow, Chief Executive, Singapore Tourism Board (STB), said: “In 2024, Singapore’s tourism sector posted a strong performance, an affirmation of the industry’s efforts in refreshing our products and experiences, as well as embarking on new collaborations this past year. Collectively, these efforts elevated Singapore’s destination appeal and strengthened the sector’s capabilities and competitiveness.”

2024 Tourism Performance

Tourism receipts reached $22.4 billion between January and September 2024 (an  increase of 10% compared to the same period in 2023). All spend categories have  shown year-on-year growth, led by Sightseeing, Entertainment & Gaming (SEG) at 25%,  followed by Accommodation at 17%. Meanwhile, Food & Beverage (F&B) and  Shopping saw a 6% and 5% increase respectively, with other categories such as  airfares and business spending contributing to TR as well.

Mainland China, Indonesia, and Australia emerged as the top tourism receipts generating markets, contributing $3.58 billion, $2.13 billion, and $1.44 billion respectively (excluding Sightseeing, Entertainment and Gaming)². Notably, Mainland  China and Japan showed strong year-on-year growth in tourism receipts.

Top markets for visitor arrivals were Mainland China (3.08 million), Indonesia (2.49 million) and India (1.20 million). Other markets that exhibited healthy year-on-year  growth included Japan, Taiwan, the UK, and the USA, representing a good mix of short,  mid and long-haul markets. Contributing factors included the 30-day mutual visa  exemption³ with Mainland China, and Singapore’s strong growth in air connectivity. In  2024, Changi Airport had a total international seat capacity of over 41 million,  representing a 15% increase compared to 2023 and 98% recovery to 2019.

Other key factors that contributed to the overall growth in visitor arrivals include  Singapore’s robust year-round calendar of lifestyle events and concerts, which has  enhanced the city-state’s appeal as a premier tourist destination. Family-friendly  attractions at precincts such as Gardens by the Bay, Sentosa, and Mandai Wildlife  Reserve, including the Bird Paradise, along with key leisure events like the Formula 1 Singapore Airlines Singapore Grand Prix 2024 and Singapore Art Week, were also  instrumental in boosting visitor arrivals and spending across the tourism sector and  related industries. Singapore continued to attract quality MICE events, while the cruise  industry saw several highlights including notable maiden calls and ships homeporting.

In addition, Singapore’s hotel industry demonstrated positive growth in 2024, with  Average Room Rate (ARR) and Revenue per Available Room (RevPAR) increasing year on-year, reaching $276 (1.4% increase compared to 2023 ARR) and $226 (3.0%  increase compared to 2023 RevPAR) respectively. Average Occupancy Rate (AOR)  was 81.8% in 2024, a 1.3% point increase compared to 80.5% in 2023. There was an  addition of 1,421 new hotel keys, including notable openings such as The Standard  Singapore, Into the Woods and Mercure ICON Singapore City Centre.

 

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The post United to restart service to Tel Aviv, Israel appeared first on TD (Travel Daily Media) Travel Daily Media.

United is pleased to announce plans to restart New York/Newark to Tel Aviv service on March 15, with a second daily flight planned to begin 29 March. This resumption follows a detailed assessment of operational considerations for the region and close work with the unions who represent our flight attendants and pilots. The flights will be operated on Boeing 787-10s.

United has a longstanding commitment to serving Tel Aviv, and this return will make United the first U.S. airline to resume service this year. United also offers connections to Tel Aviv through partners including Lufthansa Group airlines. United will continue to evaluate opportunities to restore additional flights based on demand.

 

 

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The post Turkish Airlines opens its largest international lounge outside Istanbul at Tokyo Narita Airport appeared first on TD (Travel Daily Media) Travel Daily Media.

Turkish Airlines has opened its largest overseas lounge at Narita International Airport in Tokyo. Opening a seventh lounge outside of Türkiye means that the airline, which flies to more countries than any other carrier, is providing its world-renowned hospitality and service excellence to more travellers globally.

Speaking at the lounge’s opening ceremony, Ümit Develi, Turkish Airlines’ VP of Sales Far East & Oceania, said: “We are glad to open our largest overseas lounge at Tokyo’s Narita Airport, offering our guests a space that harmonises Turkish hospitality with Japanese elegance, symbolising over a century of close relations between our nations. Turkish Airlines’ lounge at Narita International Airport reflects our dedication to enhancing the travel experience and further strengthening our presence in the Asia-Pacific region.”

Akihiko Tamura, President & CEO of Narita International Airport Corporation, said: “We sincerely appreciate the establishment of the lounge at Narita Airport. Turkish Airlines has greatly contributed to the expansion of Narita Airport’s network, and we are truly honoured that the airline has chosen Narita Airport as the location for its second lounge in Asia.

“With Turkish Airlines’ world-class route network connecting the entire globe, the opening of the lounge will enable us to provide even greater value to our passengers. We wish Turkish Airlines continued success and look forward to further enhancing Narita Airport’s capabilities while growing together in partnership.

Located in Terminal 1 South Wing, Satellite 4, Gate 47, Turkish Airlines’ Lounge at Narita will cover approximately 1,500 m² once the second phase is complete. In the first phase, the expansive 800 m² lounge will offer a comfortable environment for up to 105 passengers.

Open daily from 07:30 to 21:45, the lounge will be available to Miles&Smiles Elite Plus and Elite cardholders, and Miles&Smiles Elite Corporate cardholders. Star Alliance Gold members and Business Class (First Class) passengers flying with Star Alliance member airlines will also be able to relax in the lounge before their flights.

Designed with a focus on luxury and comfort, Turkish Airlines’ Lounge in Narita presents an array of amenities to elevate the passenger experience. Guests can enjoy a buffet-style selection of Turkish, Japanese, and Far Eastern cuisines, with highlights including a Turkish pide oven (the only one at a lounge outside of Istanbul) offering freshly baked pide during lunch and dinner. Additional features include relaxation areas, daybeds with apron views, and a VIP room for enhanced privacy. Facilities such as shower rooms, accessible restrooms and a baby care room ensure all passenger needs are met.

Connectivity is prioritised with complimentary Wi-Fi, flight information screens, and a dedicated workspace. Reflecting Turkish Airlines’ commitment to artistry and culture, the lounge’s design incorporates traditional Turkish marbling art and nods to iconic destinations, such as Mount Fuji at the entrance.

With the addition of the Turkish Airlines Lounge in Narita, the flag carrier now operates seven exclusive lounges at international airports in Nairobi, Moscow, Miami, Washington, Bangkok and New York. Each lounge represents flag carrier’s commitment to delivering an exceptional standard of service and the warm touch of Turkish hospitality, while enhancing seamless connectivity across its global network.

 

 

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The post The Amazing Thailand Romance Month is on appeared first on TD (Travel Daily Media) Travel Daily Media.

The Tourism Authority of Thailand (TAT) and Central Group  began celebrating the Amazing Thailand Romance Month on 1st February.

This unique campaign kicked off via grand events held at Central World and Suvarnabhumi Airport. 

Part of the 2 BY 4 Global Campaign, the initiative enhances travel experiences for couples and LGBTQ+ travellers throughout February.

The opening salvo at Central World was led by TAT governor Thapanee Kiatphaibool.

Also in attendance were TAT deputy governor for international marketing in Europe, the Americas, Middle East and Africa Siripakorn Cheawsamoot, along with other senior TAT executives and representatives from Central Group. 

Here come the tuk-tuks

A key highlight was the release of 20 iconic tuk-tuks, symbolising Thailand’s warm welcome and promoting key tourist routes, including Siam Square and Sukhumvit. 

In the afternoon, a special Lucky Draw event offered international travellers luxury hotel discounts, shopping vouchers, dining experiences, health and wellness packages, as well as a curated selection of  exciting travel activities.

All of these are made possible through partnerships with over 50 domestic and international brands.

The Amazing Thailand Romance Month celebrations will run until 16th February at four major international airports, with additional exclusive travel benefits and discounts available beyond that date at participating shopping malls and partner venues across Thailand.

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The post 13th edition of the Hotel & Hospitality Expo Saudi Arabia from 8-10 April appeared first on TD (Travel Daily Media) Travel Daily Media.

The 13^th edition of the Hotel & Hospitality Expo Saudi Arabia is set to return as a standalone event in 2025. It will serve as a pivotal platform for global industry leaders to capitalise on Saudi Arabia’s booming tourism sector while contributing to the Kingdom’s ambitious Vision 2030 objectives.

The strictly B2B event, which will run from April 8-10 at the Riyadh International Convention & Exhibition Centre (RICEC), is already seeing a high demand with hundreds of exhibitors from 26 countries including Türkiye, China, India, and Italy, and strong participation registered from Saudi Arabia. Major industry names confirmed include RAK Porcelain, BAAL, Palatino, Technogym International, Sealy, Sleep High, Port Store, True International, Anatomy Fitness, and Egyptian Porcelain.

Organizers dmg events & KAOUN International have separated the show from its previous co-location alongside INDEX Saudi Arabia and the Lighting Design & Technology Expo. Due to the high demand from exhibitors, the event aims to better servicing Saudi Arabia’s unprecedented hospitality industry growth.

“As Saudi Arabia continues its strategic expansion within the global hospitality landscape and towards its goals for Vision 2030, this year’s Hotel and Hospitality Expo is poised to be a significant milestone,” said Jasmeet Bakshi, Vice President, Design and Hospitality at dmg events. “With all four halls in RICEC sold out, the event underscores the rapid growth and developing opportunities within the Kingdom’s hospitality sector.”

Saudi Arabia’s hospitality industry is undergoing unprecedented new build development. According to Knight Frank, the Kingdom will welcome 320,000 new hotel rooms by 2030 to cater to 150 million annual tourists as part of the Saudi Vision 2030 goal of having tourism contribute 10 per cent of GDP. More than a third – 67 per cent of the new rooms — will be in ‘upscale’ or ‘luxury’ 4- and 5-star properties. New hotel management agreements are being announced monthly, with owners opting for ambitious refurbishments to remain competitive.

The expo’s dedicated industry focus has attracted the official support of the Restaurant and Café Owners Association, which boasts a network of 3,500-plus restaurateurs and investors with numerous industry buyers expected to attend. Ahmed Alkashakri, CEO of Restaurants & Cafes Association: “The event presents unparalleled opportunities to explore innovative solutions that will propel our industry forward. It will also showcase the immense potential of Saudi Arabia’s hospitality and tourism transformation, offering valuable insights and benefits for all.”

The sector outlook is strong, driven by major projects and global events such as the 2027 Asian Cup, the FIFA World Cup 2034, and World Expo 2030, which is expected to attract 40m visitors and contribute $94.6bn to the Saudi economy. Additionally, the launch of Riyadh Air in 2025 will boost growth with flights to 100-plus destinations across six continents.

Considered ‘The gateway to Saudi Arabia’s hospitality sector,’ the Hotel & Hospitality Expo is expected to attract 8,000 industry professionals to network, forge alliances, and explore the latest innovations and excellence across the entire hospitality eco-system. Attendees will also discover the trends and timelines for Saudi Arabia’s hospitality masterplan through expert presentations and panel discussions from C-level executives at Diriyah Company, Marriot International, and Hilton, among others, at the show’s ‘Hospitality Leaders’ Summit.’ The show will also boast the Hotel & Hospitality Awards.

dmg events, is a leading organizer of face-to-face events in the region, has delivered world-class exhibitions in the Kingdom since 2011, leveraging deep regional ties and global expertise to fuel industry growth. “The exhibition industry is inextricably linked to international and domestic business tourism. With over a decade of experience in the Saudi market dmg events is playing its part in driving the hospitality industry,” added Bakshi. “Hotel & Hospitality Expo is in the vanguard of that growth drive.”

 

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The post Radisson Resort Khopoli opens with 115 keys in Maharashtra appeared first on TD (Travel Daily Media) Travel Daily Media.

Radisson Hotel Group strengthens its footprint in Maharashtra with the launch of Radisson Resort Khopoli, an upscale property offering a perfect blend of comfort and convenience. This opening adds to the Group’s growing portfolio in the state, which includes well-known brands such as Radisson Blu, Park Inn by Radisson, and Country Inn & Suites.

Strategically located near Mumbai and Pune, Radisson Resort Khopoli offers guests a refreshing escape from city life. The resort caters to travellers seeking relaxation, adventure, and business opportunities, with easy access to popular attractions like Imagicaa Water Park, Zenith Waterfall, and ancient temples in the region. Guests can also explore the scenic beauty of Khopoli by hiking up to Mrugagad Fort, which offers breathtaking views of the valley from its ancient watchtower.  The resort’s prime location ensures seamless connectivity, with Mumbai’s Chhatrapati Shivaji Maharaj International Airport just a 2-hour drive away and Khopoli Train Station and Bus Stand accessible within 20-25 minutes.

“The launch of Radisson Resort Khopoli is a significant step in our strategy to expand in emerging leisure destinations across India. Maharashtra continues to be a key market for us, and with this opening, we are tapping into the growing demand for premium hospitality in offbeat locations. With its scenic surroundings and comprehensive amenities, the resort is poised to become a preferred choice for leisure travellers and a sought-after destination for memorable weddings and celebrations. Our focus is on catering to this demand by offering quality accommodations and amenities, while also contributing to the local economy,” said Nikhil Sharma, Managing Director and Area Senior Vice President, Radisson Hotel Group South Asia.

Radisson Resort Khopoli offers 115 modern rooms and suites, complemented by diverse dining options like Charlotte, an all-day global and Indian cuisine restaurant, and the Speakeasy Lounge, known for its innovative cocktails. Guests can unwind at the rooftop infinity pool, fitness center, or spa with traditional wellness treatments. The resort also features versatile indoor and outdoor event spaces with advanced audiovisual technology and customizable catering, making it an ideal destination for weddings, corporate retreats, and social gatherings amidst serene surroundings.

“We are delighted to partner with Radisson Hotel Group to introduce Radisson Resort Khopoli, a destination that perfectly blends comfort, convenience, and scenic beauty. With its ideal location, modern amenities, and versatile event spaces, we believe the resort will become a preferred choice for travellers seeking relaxation, adventure, and unforgettable celebrations. We are confident that this collaboration will contribute to the region’s growing appeal as a premier leisure and wedding destination,” said Abhishek Agrawal, Owner of Radisson Resort Khopoli.

“We are excited to welcome guests to our resort and offer them a perfect blend of relaxation and adventure in this picturesque setting. With our world-class amenities and personalized service, Radisson Resort Khopoli is poised to become the preferred destination for travellers seeking an enriching stay experience,” said Prakash Shankar, General Manager of Radisson Resort Khopoli.

Radisson Hotel Group continues to command a leading presence in the Indian market and is one of the country’s largest international hotel operators with over 194 hotels in operation and development. It continues to be the largest hotel operator in a tier-1 market like Delhi NCR, while over 50% of its portfolio is in tier-2 and 3 markets. With hotels in over 114 destinations across India, Radisson Hotel Group has properties located within a 4-hour drive of each other. The Group has successfully introduced various brands to the growing Indian market, including Radisson Collection, Radisson Blu, Radisson, Radisson RED, Park Inn by Radisson, Park Plaza, Park Inn & Suites by Radisson, Country Inn & Suites by Radisson, and Radisson Individuals and its extension Radisson Individuals Retreats.

 

 

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The post GRT Hotels & Resorts unveils exclusive summer meeting offers in South India appeared first on TD (Travel Daily Media) Travel Daily Media.

GRT Hotels & Resorts is delighted to unveil its exclusive summer meeting offers across four of its distinguished Radisson properties—Radisson Blu Hotel & Suites GRT Chennai, Radisson Blu Resort Temple Bay Mamallapuram, Radisson Resort Pondicherry Bay, and Radisson Bengaluru City Centre. These offers are designed to provide meeting planners with seamless event experiences at some of the most sought-after destinations in South India.

Jit Bose, Vice President – Commercial, GRT Hotels & Resorts, emphasized the significance of these offers: “We are thrilled to launch these exclusive meeting offers, strategically designed to provide corporate planners with diverse venue options, outstanding hospitality, and exceptional value. By introducing these packages well in advance, we aim to give businesses and event organizers ample time to plan and customize their events with us.”

With a mix of urban city-center hotels and scenic beach resorts, these properties offer versatile meeting spaces, state-of-the-art facilities, and curated dining experiences that cater to corporate events, conferences, and incentive groups. Each venue provides a unique blend of business-friendly amenities and leisure opportunities, ensuring an inspiring environment for productive gatherings.

Exciting Benefits for Meeting Planners:

• All-inclusive meeting packages tailored for corporate gatherings
• World-class cuisine with customizable menus and themed dining options
• Unique venues, from boardrooms and banquet halls to beachfront lawns and poolside settings
• Radisson Rewards benefits for meeting planners and corporate bookers
• Seamless planning support from our dedicated events team

With its signature blend of luxury, hospitality, and world-class service, GRT Hotels continues to be a trusted choice for corporate events and MICE (Meetings, Incentives, Conferences, and Exhibitions) in South India.

 

 

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