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Water conservation at Skyview by Empyrean

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In a world where each wasted drop of water could have saved a life, being conscious about how you use this precious, natural resource is the biggest lesson to be learned! In India, regions like Jammu have been grappling with a severe water crisis for months. This year’s 27% deficiency in rainfall in the region has already got the local farming community and residents worried about the long-term implications of a water shortage.

In such a scenario, leading by example through small, simple steps in conserving, recycling, and reusing water can ensure each home has at least a minimum supply of water! Skyview by Empyrean, a 22-acre, premium mountain harbour located in Jammu’s Sanget-Patnitop area, that seamlessly blends luxury, hospitality, and adventure, is doing exactly that. As Jammu continues to face water shortages, Skyview by Empyrean is taking significant steps to conserve water and reduce its environmental footprint.

Skyview by Empyrean is a major tourist destination in Jammu that provides jobs and a steady income for the local community. By promoting eco-friendly tourism, Skyview by Empyrean is also fostering a culture of environmental responsibility among tourists and residents alike.

Here’s how Skyview leads the way –

RTSOI Champion

Skyview by Empyrean, India’s first sustainable tourism destination (valid till 2025) as declared by The Responsible Tourism Society of India, has pioneered innovative and eco-friendly, modern building design in the region. Its commitment to sustainability is evident in the way it preserves and utilizes natural resources, including rainwater.

Rainwater Harvesting

The buildings on the property are designed to facilitate rainwater harvesting. Water from the roofs of these buildings is collected in pits and transferred to underground tanks for daily usage. Two large underground storage tanks, each with a capacity of 20,000 litres, together provide a total of 40,000 litres of rainwater storage!

Since the property does not rely on external sources for water and is completely self-reliant, the people of Jammu have access to more water! The stored rainwater is then re-used exclusively for non-potable purposes, such as washrooms and gardening.

Rainwater harvesting has significantly reduced the property’s reliance on groundwater and other external water supplies, thereby contributing to the conservation of valuable freshwater resources in Jammu.

First Flush System

A key feature of Skyview by Empyrean’s rainwater harvesting system is the installation of the first-flush device, that plays a crucial role in ensuring the quality of the collected water. Rainwater can carry dust, debris and dirt from the roof. This first-flush system is designed to divert this dirty runoff away from the storage tanks, ensuring that only clean, usable rainwater is stored. Not only does this device leave the water clean enough to reuse but also extends the life of the tanks and pipes.

By reducing the demand for external water resources, Skyview has also minimized the energy used in pumping and transporting water, thereby lowering the overall carbon footprint and significantly reducing environmental impact.

If each individual and organization in Jammu followed Skyview by Empyrean’s example by becoming more environmentally conscious and taking small steps every day to save water and use or reuse it wisely, the region’s water crisis could soon become a thing of the past.

 

 

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The Cayman Islands expand Conservation Education Programs for children

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The Queen Elizabeth II Botanic Park, located in Grand Cayman, has almost finished The Children’s Garden, a dedicated area which aims to create a fostering environmental, recreational and educational space for children. This initiative aims to engage younger people with the local ecosystem through interactive and passive learning and hands-on experiences. The Children’s Garden is not just a playground but a classroom without walls, where the natural world becomes a teacher and children can cultivate a lifelong appreciation for environmental stewardship.

The Queen Elizabeth II Botanic Park stands as a testament to the Cayman Islands’ breathtaking natural splendour and storied past. This conservation oasis draws visitors from around the globe, eager to delve into the diverse array of tropical plants and flowers. The park’s vibrant, meticulously tended gardens are a hidden treasure, set against the backdrop of lush tropical woodlands that crisscross the expanse of the national park. It is a place where history intertwines with the beauty of nature, offering a serene retreat for those seeking to connect with the environment.

John Lawrus, the General Manager of the Queen Elizabeth II Botanic Park, has been at the helm for 23 years, championing conservation. His unwavering commitment to preserving the unique wild species and protected plants of the Cayman Islands, such as the Bananaquit bird and the four orchid species endemic to the region, is noteworthy. John’s dedication extends beyond local flora and fauna; he is passionate about educating both local youths and young visitors and hopes that a young person will have his job one day. His efforts ensure that they not only appreciate but also contribute to the protection of their environment. This educational outreach is part of a pioneering vision that took root with the park’s 1994 plan, culminating in the creation of the Children’s Garden, a place where interaction with and learning about natural habitats is encouraged, fostering a sense of wonder and respect for nature among the next generation.

The Children’s Garden features a vibrant grow zone, a sensory garden, Discovery towers and is a treasure trove of learning opportunities. The maze, Ecosystem Pond, and playful splash pad offer adventures, while the expansive lawn and intriguing tunnel area provide the perfect backdrop for discovery and play. Aspiring botanists can freely wander the park and delve into the natural world.

The heart of the garden contains a multi-use facility doubled as an outdoor classroom to play a valuable role in local environment education. Local schools have the opportunity to visit and teach science classes, using elements of the garden to study ecosystems and put new skills into practice. As a multi-use facility, the botanic park also encourages local communities to be involved and use the space for cultural performances, educational displays and birthday parties for young environmentalists. (hosted Gimme Story for the first time last year)

Visitors, including children, will also have the opportunity to meet Blue Iguanas – a rare species native to the Cayman Islands- and learn about the conservation work that has been done to protect the once critically endangered species. The Botanic Park has been an instrumental partner in the National Trust for the Cayman Islands’ conservation of the Blue Iguana through the Blue Iguana Conservation Programme. The Blue Iguana is endemic to Grand Cayman and the island’s largest native land animal. Established in 1990 in response to the species’ critical numbers, which had plummeted to just 30, the programme set an ambitious target: to reintroduce 1,000 Blue Iguanas into the wild, thereby ensuring their long-term survival. This initiative saw remarkable success, leading to the reclassification of the Blue Iguana from ‘critically endangered’ to ‘endangered’ on the IUCN Red List in 2012. It was a significant triumph in 2018 when the programme proudly released its 1,000th Blue Iguana back into the wild, marking a significant victory for conservation efforts.
The Queen Elizabeth II Botanic Park, nestled in the district of North Side on Grand Cayman, spans an impressive 65 acres under the stewardship of the Cayman Islands National Attractions Authority with the land owned by Cayman Islands Government and the National Trust for the Cayman Islands. This prestigious park is a testament to conservation, education, and care, seamlessly integrated into its design. It boasts a semi-natural lake that serves as a haven for the West Indian Whistling Duck, while the native trees cast a cooling canopy over vibrant colour-themed gardens. Encircled by a protected natural forest, the park is a sanctuary for diverse wildlife, often spotted meandering along the wild trails. This blend of flora and fauna has rightfully earned the park its accolades and remains a cornerstone of the island’s natural heritage.

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Soul Boutique Hotel Phu Quoc to open this quarter

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Soul Boutique Hotel Phu Quoc announced that it will be opening in the fourth quarter of this year.

Located on the picturesque shores of Phu Quoc Island, the new hotel offers guests a unique blend of minimalist design and vibrant cultural expression tailored to young and artistic travellers.

A mere 15 minutes from Phu Quoc International Airport within the Marina Phu Quoc complex, Soul Boutique Hotel Phu Quoc stands as an architectural marvel inspired by today’s dynamic artsy culture. 

Hotel general manager Michiel Lugt said of the property: “Soul Boutique Hotel is more than just a place to stay; it’s an immersive experience for those who seek inspiration in every corner. Our guests will find themselves enveloped in the island’s creative spirit while enjoying modern comforts and breathtaking views.”

An on-trend property

With 58 trendy yet intimate beachfront rooms, each space is crafted to spark creativity and ensure guests enjoy a memorable retreat amidst serene surroundings.

In addition to its captivating ambiance, Soul Boutique Hotel Phu Quoc offers shared access to world-class amenities with Sailing Club Phu Quoc. 

Guests can join an array of activities or simply unwind by the pristine beachfront that stretches invitingly before them.

As it prepares to open its doors, the team extends their warm invitation to travellers to experience the soulful escape that is Soul Boutique Hotel Phu Quoc where every stay resonates with artistic flair and laid-back comfort.

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InterContinental Kuala Lumpur reveals its updated event venues

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InterContinental Kuala Lumpur announces the grand unveiling of its flexible, newly refreshed, and award-winning event spaces.

The refurbished spaces include nine function rooms and two pillarless ballrooms, all of which are poised to set a new standard in luxury and sophistication for business travellers and event organisers for Incredible Occasions ahead. 

As the gateway to the city centre from both the Kuala Lumpur International Airports, with a complimentary city shuttle around the business district, a short 5-minute walk to train stations and the Kuala Lumpur Convention Centre, InterContinental Kuala Lumpur remains a highly coveted destination for luxury business travellers around the world. 

An inspired makeover 

The recent refurbishment underscores the InterContinental Kuala Lumpur’s commitment to excellence and innovation, reaffirming its position as the premier luxury five-star hotel choice for discerning guests and esteemed clients. 

The hotel’s refreshed luxury meeting spaces and pillarless ballrooms are designed to cater to the diverse needs of business travellers. 

With brand-new carpeting and upholstery spanning the entirety of the hotel’s second floor of nine function rooms and two pillarless high-ceiling Grand and Junior ballrooms, these new venues are the epitome of elegance.

At the same time, the addition of cutting-edge technology, including advanced audio-visual equipment and high-speed internet connectivity, means these flexible venues are perfect for hosting international conferences, corporate meetings, and social celebrations, from intimate to large-scale ones of up to 1,200 persons. 

The spacious, pillarless design also ensures an unobstructed view for all attendees, enhancing the overall event experience. 

For an upscale touch, the restrooms are now decked with Italian and Turkish marble and feature smart toilets, touch-free facilities and Dyson hand dryers. Female guests will also be delighted with a vanity area illuminated with studio lighting.

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Hong Kong Tourism Board successful with its first travel mission to the Gulf Cooperation Council

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The Hong Kong Tourism Board (HKTB) successfully concluded its first travel mission to the Gulf Cooperation Council (GCC) from 7 to 9 October.

The HKTB met with travel partners from the United Arab Emirates (UAE) and Kingdom of Saudi Arabia (KSA) whilst showcasing the territory’s best attractions.

This year’s mission showcased Hong Kong’s growing appeal among travellers from the GCC, with the city welcoming 19,273  visitors between January and August 2024. This shows an increase of 124 percent from figures seen last year. 

The visitor numbers for the first half of 2024 alone nearly matched the total number of arrivals from the GCC in 2023, reflecting Hong Kong’s growing reputation as a premier destination for luxury travellers.

HKTB director for South Asia and the Middle East Puneet Kumar said of the mission: “We are pleased with the strong recovery in GCC visitor numbers, which underscores the region’s growing interest in Hong Kong’s offerings. From luxury shopping and dining to rich cultural and heritage experiences, Hong Kong provides an array of unique attractions for GCC tourists. Our engagement with the travel trade fraternity in Riyadh and Dubai gave us the confidence that we will be able to attract more visitors to Hong Kong, with their strong support. We are dedicated to ensuring travellers’ travel experiences are memorable, and we look forward to welcoming even more visitors from the region.”

Key strategies

As part of its 2024-2025 tourism marketing strategy, HKTB aims to position Hong Kong as a premium destination targeting families, experiential travellers, MICE (Meetings, Incentives, Conferences and Exhibitions) and leisure travellers through various B2B and B2C activities like destination workshops, e-learning, digital marketing and joint collaborations with travel agents, airlines, media.

In the coming months, Hong Kong will host several large-scale events, including the Hong Kong Taste Around Town festival, Winterfest, and the New Year Countdown. Additionally, cultural and sporting highlights such as Art Basel, Hong Kong Rugby Sevens and the Dragon Boat Races are expected to draw visitors from around the globe.

For Muslim travellers, Hong Kong offers a wide range of Halal food options, prayer room facilities, and Muslim-friendly hotels, with resources available in English and Arabic on the Discover Hong Kong website.

A Hong Kong showcase

The roadshow featured a distinguished delegation of 30 key Hong Kong trade partners, including representatives from iconic attractions, luxury hotels and destination management companies (DMCs). 

The event likewise attracted over 200 travel agents from across the GCC, providing them with an in-depth understanding of Hong Kong’s premium offerings tailored for affluent travellers.

The HKTB’s brand-new initiative “Travel in Luxe” especially curated for GCC market captivated attendees with an array of luxury experiences, including helicopter tours over Hong Kong’s skyline, VIP access to Hong Kong Disneyland’s “Momentous Nighttime Spectacular,” private shopping concierge services, and exclusive dining experiences. 

Attendees were also introduced to bespoke cultural activities like private Cantonese opera at the Xiqu Centre and horse-racing events hosted by the Hong Kong Jockey Club.

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CBRE releases insights on Asia Pacific tourism and hospitality trends in Q3-2024

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Global real estate firm CBRE Group Inc released its Asia Pacific tourism and hospitality trends report for the third quarter of this year.

The quarter was characterised by a surge in bookings in Singapore thanks to large-scale events held in the country throughout the quarter; the way Japanese tourism got a boost from a weaker yen; and new supply coming into the Maldives.

The report highlighted these three nations and also offered possible insights as to how else current trends may evolve as the year draws to a close.

Singapore: concerts and races draw tourists in

Singapore’s strong events and concerts scene, headlined by Taylor Swift and the Formula 1 season, continued to ensure the buoyancy of the hospitality sector in the country for much of the quarter. 

To date, the country’s luxury segment remains the top performer, with the strong return of mainland Chinese tourists underpinning demand. 

However, with operational costs rising, investors are looking more closely at both limited-service assets and conversion opportunities.

Japan: banking on a weakened yen

Japan remains one of the world’s most popular international tourist destinations, aided partly by the weak yen, which makes the country especially attractive from a cost perspective. 

Tokyo, Osaka, Kyoto, Fukuoka, and Okinawa remain the country’s top destinations, with ADRs in these markets up 25 percent year-on-year.

While the recent appreciation of the yen may rein in the recent explosive growth of foreign tourism, domestic demand should offset any weakness following a period of strong wage growth, which has boosted local spending power.

The Maldives: shifting traveller preferences

The Maldives continues to witness stable tourism inflows and hotel performance. 

To increase tourism, the Malé-Velana International Airport (MVIA) and Hanimadhoo Airport are receiving extensive upgrades to accommodate an extra 8.8 million passengers combined. 

With some new supply coming to the market, and a greater preference for guest houses over traditional hotels, hotel owners are increasingly considering refurbishment and rebranding exercises to enhance value.

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Hyatt Hotels introduces its Be More Foodie: Mindful Indulgence programme in Thailand

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Hyatt Hotels introduced its Be More Foodie: Mindful Indulgence food and beverage (F&B) programme at its properties throughout Thailand.

This new initiative invites guests to indulge without guilt, as it offers a fusion of wellness and gourmet dining, promising an experience that nourishes both body and soul.

From Bangkok to Phuket, each Hyatt property now features a menu designed in collaboration with certified nutritionists, ensuring that dishes are not only delectable but crafted with the holistic wellbeing of diners in mind.

Participating properties under Be More Foodie are Grand Hyatt Bangkok, Park Hyatt Bangkok, Hyatt Regency Bangkok, Hyatt Place Bangkok Sukhumvit, Hyatt Regency Hua Hin, Andaz Pattaya Jomtien Beach, Hyatt Regency Koh Samui, and Hyatt Regency Phuket.

The programme began on 4th October and will run until 7 December alongside the LINE World of Hyatt Friends promotion. Be More Foodie: Mindful Indulgence also gives diners the opportunity to save up to 20 percent at selected bars and restaurants throughout its duration.

The art of mindful indulgence

Hyatt’s initiative centres on the idea that indulgence and mindful consumption can coexist. 

By sourcing local, sustainable ingredients from Thai farmers, Hyatt is staying true to its ethos of  “Food Thoughtfully Sourced. Carefully Served.” This ensures that while guests savour each bite, they are also contributing to the environment and local communities.

The menus showcase a symphony of flavours, where dishes are designed to cater to a wide range of dietary needs, from vegan to gluten-free options, without sacrificing taste.

Hyatt Asia Pacific’s vice-president of F&B Christophe Sandones said of the programme: “Healthy and delicious can go hand in hand. We aim to make mindful dining not only a healthy choice but also a joy; healthy and delicious flavours that you love made healthy. [We believe in] good eating and good drinking.”

Sandra Lim, the certified nutritionist behind the programme, explains the philosophy further: “Mindful indulgence isn’t about deprivation. It’s about enjoying your favourite foods, but knowing they’ve been prepared with care using the freshest ingredients, and with a focus on your health and wellbeing.”

Making culinary traditions healthier

As a country renowned for its rich culinary heritage, Thailand offers the perfect backdrop for the launch of Be More Foodie: Mindful Indulgence as it invites diners to savour carefully curated dishes and drinks. 

These include Thai classics such as Pad Thai, Gai Yang, and Mango Sticky Rice, which have been given a mindful makeover, with reduced sugar and added fibre to enhance their overall nutritional profile, while staying true to the authentic flavours.  

Western comfort foods have also been elevated by incorporating nutrient-packed ingredients, such as whole grain pizzas topped with local organic vegetables and buckwheat crepe suzette with mixed berries and orange. 

For drinks, guests can expect creatively crafted low-alcohol and zero-alcohol beverages and functional smoothies and a wide range of waters. 

Integrating sustainability

Hyatt’s commitment to sustainability is woven into every aspect of the programme and goes beyond the plate. 

The focus on locally sourced ingredients not only elevates the flavours of the dishes but also reduces the hotels’ carbon footprint. But the sustainability efforts don’t stop there. 

The hotels are also implementing eco-conscious practices behind the scenes, from reducing food waste to minimising the use of single-use plastics, further enhancing their environmental stewardship.

To dine with a purpose

Indeed, Hyatt’s Be More Foodie: Mindful Indulgence is more than a dining initiative; it is a movement towards a more sustainable and thoughtful approach to food. 

By combining culinary artistry with wellness, the hotel group is setting a new standard for luxury dining in Thailand: one where guests can relish every bite, knowing that it’s not only good for them but also for the planet.

In a world where wellness is becoming increasingly central to everyday life, Hyatt’s approach is both timely and innovative. Their menus are proof that mindful eating doesn’t have to mean sacrificing flavour or enjoyment. Instead, it’s about making choices that are good for your body, your soul, and the world around you.

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Riyadh Air selects SabreMosaic

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Riyadh Air, poised to become one of the most forward-thinking airlines globally, has entered into a strategic agreement with Sabre Corporation (NASDAQ: SABR), a global leader in software and technology powering the travel industry. Through this partnership, Riyadh Air will adopt comprehensive SabreMosaicTM Offer Optimization technology that provides the intelligence to enable the airline’s ambition to be the first carrier to operate on offer- and order-based technology across the entire retail spectrum from its first day of operations in 2025.

With a bold vision to create personalized offers across a broad range of customer touchpoints, Sabre and Riyadh Air are co-innovating in the realm of offer optimization to create industry-first technologies to fuel the future of airline retailing. Powered by Sabre Travel AITM and utilizing Google’s Artificial Intelligence (AI) and Machine Learning (ML) toolkit, this innovative approach enhances offer construction with smart customer segmentation and intelligent bundling – enabling Riyadh Air to unlock value and benefits from effective offer optimization capabilities.

As it begins operations in a highly competitive regional environment, Riyadh Air will deploy SabreMosaic Air Price IQ, Ancillary IQ, Bundle IQ, and Upgrade IQ to generate and manage dynamic offers. Riyadh Air will also deploy SabreMosaic Continuous Revenue Optimizer for true continuous pricing, making it the first airline in the world to operate without traditional fare filing and booking classes in the direct channel. This revolutionary technology enables Riyadh Air to offer diverse and customized travel options, delivering tailored experiences to customers while optimizing revenue.

“We are excited to partner with Riyadh Air as they become the first airline to operate entirely on offer- and order-based technology,” said Darren Rickey, Senior Vice President, Global Airline Sales and Account Management, Sabre Travel Solutions. “Riyadh Air’s forward-thinking approach and vision to be a digital-first airline align seamlessly with Sabre’s commitment to leading the transformation of airline retailing. This partnership highlights our shared dedication to innovation as the industry moves towards a fully offer- and order-driven future.”

Recognizing the need for a highly scalable and flexible retailing strategy, Riyadh Air chose Sabre due to its proven track record and ability to deliver modular technology within a broad and diverse IT ecosystem. This strategic move positions Riyadh Air at the forefront of the industry transition towards an offer- and order-based future, allowing the airline to provide innovative, personalized services to travelers.

“Partnering with Sabre has been instrumental in bringing our vision to life,” said Vincent Coste, Chief Commercial Officer, Riyadh Air. “Their expertise, innovation, and commitment to excellence make them the ideal partner as we embark on this journey to become the first airline to operate on full offer and order technology. This collaboration ensures we are equipped to meet the evolving needs of our customers and to deliver a truly differentiated experience. Sabre’s intelligent solutions act as the catalyst for our offer and order platform, and we are excited to continue working together to achieve our ambitious goals.”

Earlier this year, Sabre introduced SabreMosaic, its revolutionary offer and order retailing platform for airlines that is powered by Google’s industry-leading AI and Google Cloud architecture. SabreMosaic is built for flexibility and speed through a modular and open technology structure, enabling airlines to dynamically create, sell and deliver an array of personalized content to travelers. Sabre and Google continue to work together to bring industry-first applications of Generative AI to market, utilizing Google’s proven frameworks for training and scaling these models.

 

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Air New Zealand sends its Dreamliner to Singapore for comprehensive retrofitting

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Air New Zealand began the major refresh of its Boeing 787-9 fleet with the arrival of the first of 14 aircraft in Singapore on Sunday, 13 October.

The Dreamliner with the registration code ZK-NZH is slated to be retrofitted with new cabin interiors. It will spend some time at ST Engineering, the airline’s heavy maintenance partner.

During the process, it will have its existing interior stripped out and all-new products installed, including revamped seats in Economy and Premium Economy, and the redesigned Business Premier cabin, including the new Business Premier Luxe product.

A necessary milestone 

Baden Smith, Air New Zealand’s general manager of strategy, networks, and fleet, says the arrival of the aircraft in Singapore marked a key milestone for the much-anticipated project.

Smith said: “In 2014, Air New Zealand was the launch customer for the Boeing 787-9 Dreamliner. A decade on, it feels fitting that we’re the first airline in the world to retrofit these aircraft nose-to-tail with a new interior.

“This retrofit programme will see all the interiors removed, including the seats, inflight entertainment system, carpet, curtains, and lavatory wallpaper, before it’s all replaced with new product.

“The aircraft will then come back to New Zealand where our team will spend a few weeks working through various checks and training before it officially enters the flying schedule in the next year.”

One at at time

Over the next two years, all 14 of the airline’s 787-9 aircraft will be retrofitted one at a time on a rolling schedule.

Smith explained: “Once the first aircraft has been retrofitted and certified, the remaining aircraft will head to Singapore one by one. We’re retrofitting them one at a time to ensure we have enough aircraft to fly our schedule, and we aren’t disrupting customers’ travel plans. Rolling out this retrofit programme before we get our new aircraft also puts us in a good place to continue delivering an exceptional flying experience for our customers.”

ST Engineering’s executive vice-president and head of aerospace MRO Tan Eng Shu added: “Being a long-standing MRO partner to Air New Zealand, we are able to support their Dreamliner fleet’s lifecycle requirements, from maintenance work to what would be the world’s first full cabin retrofit on a Boeing 787-9. We appreciate the opportunity and look forward to enhancing our partnership and being part of the new Dreamliner experience with Air New Zealand.”

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Airlines must embrace real-time pricing to maximise revenue: Javier Jiménez

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Speaking at the World Aviation Festival 2024 , Airnguru COO Javier Jiménez discussed the pressing challenges airlines face in optimising pricing strategies and highlighted the need for real-time pricing adjustments to better capture customers’ maximum willingness to pay. 

He pointed out that traditional airline revenue management systems, while dynamic, often fail to address real-time demand fluctuations and price elasticity.

 Following the session, Jiménez explained: “Even though airline revenue management systems dynamically adjust prices based on inventory optimisation algorithms, there has always been a challenge in optimising prices according to the maximum willingness to pay of each demand segment. While inventory-based algorithms adjust prices, they often fail to capture price elasticity and real-time demand fluctuations effectively.

 “This limitation stems from the fact that pricing strategy evaluations have traditionally been done through a batch process, relying on retrospective comparisons, rather than leveraging real-time data to dynamically adjust to evolving market conditions. Moving towards more real-time adjustments is crucial for aligning pricing strategies with actual customer demand and maximising revenue potential.”

 

 

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