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Jennifer Doig named Tourism Australia’s regional general manager for South and Southeast Asia

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Tourism Australia recently appointed Jennifer Doig to the role of regional general manager for South and Southeast Asia. 

Doig’s appointment took effect today, 16th September, and she reports to Andrew Hogg, Tourism Australia’s executive general manager for eastern markets and aviation.

Doig’s responsibilities in this new role include driving trade and consumer marketing activity with the teams in Tourism Australia’s key markets in the region including India, Indonesia, Malaysia, and Singapore.

Welcoming an expert in the field

Hogg said of her: “We are delighted to welcome Jennifer Doig to our business at a critical time as we continue to rebuild tourism to Australia back to 2019 levels in our key markets across [the region.]” 

Hogg added that Doig’s 20 years of Asia-based marketing experience will be instrumental as she takes the lead for Tourism Australia’s trade and consumer marketing strategies in the region. In turn, this will help drive continued engagement and drive travellers from South and Southeast Asia into Australia.

Prior to this appointment, Doig worked for Dubai Tourism as its director of global campaigns.

She said of her new role: “I look forward to leveraging my experience in tourism and media to help boost visitation from the strategically important markets of South and Southeast Asia.”

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Princess Cruises extends its Better than Best Price Guarantee till mid-December

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Princess Cruises is extending its highly successful Better than Best Price Guarantee offer till 15 December 2024.

Successfully launched this summer, the extended offer ensures that guests can keep booking their ultimate 2025 or 2026 cruise vacation with the added confidence they are securing the absolute best cruise fare available.

Likewise, the Better than Best Price Guarantee assures guests that if they find a better fare for the same Princess cruise, stateroom category, and sail date at any time before their final payment, Princess will honour the lower rate and provide 120 percent of the difference in the form of onboard credits.

Chief commercial officer Terry Thornton said of the extended promotion: “Now is the best time to secure preferred itineraries to spectacular destinations in the accommodations you prefer – from balconies, suites and more – all at the best pricing. Plus, our exclusive guarantee covers the extended period from the initial booking all the way to final payment, a perk not always offered by other cruise lines.”

How does it work?

If a guest who books a cruise between now and 15th December for any 2025 or 2026 departure finds an active, publicly available lower cruise fare for the identical verified booking on the Princess Cruises website prior to the final payment of the cruise, they may submit a Guarantee Claim Form.

If found valid, Princess Cruises will give the guest an onboard credit (OBC) with a value of 120 percent of the difference between what the guest actually paid for the original booking and the located cruise fare.

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Archipelago International to bring two new hotels to the Philippines

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Archipelago International and Cebu CFI Community Cooperative recently inked an agreement bringing two new hotels to the Philippine hospitality scene.

The two new properties will be located in Manila’s bustling Taft Avenue district and Caretta in Cebu.

Through this partnership, Archipelago International continues its growth in the Philippines, further cementing its reputation as a leader in the hospitality industry while creating lasting impacts on the local markets.

Teaming up for growth

According to Archipelago International’s chief commercial officer Chris Legaspi: “This partnership is a major milestone for Archipelago International, expanding our footprint in these key Philippine cities. We’re excited to apply our hospitality expertise to these new ventures, enhancing guest experiences and benefiting local communities. We look forward to a successful and enduring collaboration with Cebu CFI Community Cooperative.” 

John Flood, CEO of Archipelago International, likewise expressed his enthusiasm about the collaboration. Flood said:  “This collaboration underscores our commitment to strategic growth and community involvement. We look forward to offering exceptional experiences to our guests and contributing positively to the local economy.”

For business and leisure

The Manila facility is designed to appeal to both business and leisure visitors, and features 207 rooms, dormitory spaces, a gym, retail outlets, co-working areas, and a rooftop bar.

On the other hand, the Caretta facility is perfect for those seeking to combine business and pleasure thanks to 216 rooms, co-working spaces, and a roofdeck community hub with a bar.

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New Taipei City Government holds tourism promotion event in Bangkok

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The tourism and travel department of the New Taipei City Government recently held a tourism promotion event in Bangkok, Thailand, on September 6.

A joint initiative with professionals from the New Taipei hospitality sector, the event sought to promote the city’s tourism attractions to Thai industry professionals. By doing so, officials hope to encourage more Thai tourists to choose New Taipei as a travel destination.

According to tourism and travel department director general Yang Tsung-Min, over 180,000 Thai tourists have visited Taiwan as of May 2024, making Thailand the third largest source of Southeast Asian visitors after Malaysia and the Philippines. 

This roadshow included visits to the Bangkok office of the Taiwan Tourism Association, as well as the Thai Travel Agents Association (TTAA), and the Thai-Taiwan Business Association.

Festivals and products

In addition to promoting internationally renowned events like New Taipei City’s Christmas Lang, the Pingxi Sky Lantern Festival, and the upcoming World Masters Games 2025 Taipei & New Taipei City, officials made it a point to tailor promotions to the preferences of Thai tourists.

This was done by highlighting Taiwanese cuisine with a gastronomic display that included renowned specialties such as Tamsui ah gei, Jiufen taro balls, Wanli crabs, Shimen rice dumplings, Sanxia “bull horn” croissants, and Wulai’s indigenous bamboo tube rice. These dishes were prominently displayed on a 3-meter-high illustrated welcome wall, capturing significant attention. 

The New Taipei City Government also promoted regional travel itineraries across Keelung, Taipei, New Taipei, and Taoyuan, distributing brochures for Taipei and Taoyuan. 

Yang emphasized that there is already strong cooperation through the Keelung-Taipei-New Taipei-Taoyuan Collaboration and Exchange Platform.

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Philippine Airlines launches new domestic route from Cebu

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Philippine Airlines (PAL) announced the launch of a third weekly flight from Eastern Samar’s Borongan Airport to Cebu beginning Wednesday, 18th September.

The new schedule augments the airline’s current Monday and Friday flights.

The addition of the Wednesday schedule stems from an updated agreement signed by PAL president and CEO Stanley Ng and Borongan mayor Jose Ivan Dayan Agda last 12th September which aims to support the city’s economic and tourism growth.

Ng said of this new agreement: “Our commitment to reliable and accessible air travel aligns with the city’s mission of fostering development and bringing hope to Eastern Samar. By expanding our flights, we aim to connect communities and unlock further opportunities for the region.”

Commercial flights between Borongan and Cebu first took off in December 2022. Since then, the route has been vital for passengers traveling to and from Eastern Samar. Currently, over 19,000 passengers have flown the Borongan-Cebu route and cargo operations continue to flourish.

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AirAsia joins Heart Aerospace’s industry advisory board

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AirAsia joined the industry advisory board of Heart Aerospace to help guide the future of sustainable aviation within Asia.

As part of the board, AirAsia is set to provide strategic guidance and oversight on the design, development, and commercialisation of the ES-30, Heart Aerospace’s revolutionary hybrid-electric aircraft.

AirAsia Aviation Group deputy CEO for airline operations Chester Voo said: “While electric and hybrid-electric aircraft are still nascent in Asia, they represent a compelling future for sustainable air travel. We look forward to contributing our aviation experience and insights from this dynamic region to Heart Aerospace’s pioneering work.”

Heart Aerospace president and chief commercial officer Simon Newitt added: “With its remarkable success in making air travel affordable and its strong commitment to reducing carbon emissions, AirAsia will be an invaluable advisor to Heart Aerospace. Their expertise and insights will help us deliver the most environmentally friendly, affordable, and accessible form of air transport.”

Currently, Heart Aerospace’s industrial advisory board consists of leading airlines, leasing companies, and airports worldwide—each representing critical components of the aviation ecosystem necessary to support the transformative shift toward electric air travel.

A revolution in the industry

Heart Aerospace is currently developing its ES-30, a regional electric aircraft designed to accommodate 30 passengers. 

This aircraft boasts of an electric, zero-emissions range of 200 kilometres, a hybrid-electric range of 400 kilometres with 30 passengers, and an extended range of up to 800 kilometres with 25 passengers, all while exceeding standard airline fuel reserve requirements.

To date, Heart Aerospace has secured 250 firm orders for the ES-30, with options and purchase rights for an additional 120 planes, as well as letters of intent for 191 more aircraft.

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Cruise Plus gives agents the opportunity to double their rewards

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dnata Travel Group UK’s B2B cruising brand Cruise Plus gives travel agents the opportunity to earn double Farebank Points per booking from now until 23rd September.

This new Farebank Points programme is part of CLIA’s Cruise Week for this year along with a range of cruise specific interviews, webinars, trade incentives, offers, news and education to deepen their knowledge and build confidence in selling cruise holidays.

Presented anew last month, Cruise Plus’ Farebank Points give agents the potential to earn up to £1,500 per booking. By doing so, Cruise Plus remains steadfast in its commitment to support agents by augmenting their earning power.

How much do agents stand to earn here?

For bookings up to £5,000, agents will earn £20 in Farebank Points.

Likewise, on bookings of £150,001 or more, agents will earn the top amount of £3,000 until 23rd September. Agents will receive their rewards at the time of booking. 

To guide agents through the programme, a member of the Cruise Plus team will be on hand this week at the CLIA Destination Showcase in Gibraltar.

 

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Plácido Domingo to grace Galaxy Macau’s opera gala

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Opera lovers will make their way to Macao as operatic legend Plácido Domingo joins Galax Macau’s Galaxy Opera Gala together with the Shenzen Symphony Orchestra and three emergent global talents.

Hosted by Galaxy Macau and sponsored by ICBC (Macau) as the designated bank partner, this opera gala will be staged at the Galaxy International Convention Center on 20 October. The event is slated to be a spectacle that combines musical virtuosity, timeless melodies, and state-of-the-art audio technology.

Domingo’s powerful tenor will be enhanced by the accompaniment of the Shenzhen Symphony Orchestra, one of China’s most celebrated symphony orchestras, and trailblazing Italian conductor Beatrice Venezi, principal conductor of the Orchestra Milano Classica and the Orchestra Scarlatti Young in Naples.

Also performing are Chinese soprano Wang Bingbing, an alumna of Milan’s Giuseppi Verdi Conservatory of Music, and Italian-German mezzosoprano Anna-Doris Capitelli of the Accademia Teatro alla Scala in Milan.

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Helmut Wölfel is new commercial director at SunExpress

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Turkish airline SunExpress announced that Helmut Wölfel will be stepping in as its new commercial director beginning 16 September.

Wölfel succeeds Peter Glade who leaves the airline next month after a successful eight-year tenure.

SunExpress CEO Max Kownatzki said of Wölfel: “I am delighted to welcome [him as he] brings a wealth of experience and a proven track record in various commercial roles within the airline industry, particularly in the leisure travel segment. We are looking forward to Wölfel playing a pivotal role in shaping the company’s future growth.”  

Banking on experience

In his new role, Wölfel will be responsible for driving the company’s commercial strategy, with a focus on expanding the airline’s network, increasing customer satisfaction and integrating cutting-edge technologies to enable faster, more efficient services.  

Wölfel holds over 25 years of experience in the aviation industry. Since 2021, he has worked as chief commercial officer at Discover Airlines. Prior to this, he also held various management positions within the Lufthansa Group including head of controlling HR and IT, vice-president for intercontinental network planning, as well as vice-president of the airline’s commercial hub in Munich.

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Air Astana expands its services into the Middle East

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Next month, Air Astana launches new services from Atyrau and Astana to Dubai and Abu Dhabi.

The Atyrau to Dubai route kicks off on 26 October 2024, while the Astana to Abu Dhabi takes flight on 30 October 2024. 

A second route to Abu Dhabi, this one taking off from Almaty, is slated for 12 December 2024. Each of the services will be operated twice a week using Airbus A321neo and Airbus A321LR aircraft.

These new winter services to the Middle East expands the airline’s flights to the region. Currently, Air Astana offers 20 services a week from Almaty and Astana to Dubai and six services a week from Almaty and Shymkent to Saudi Arabia.

Expansion helps economic growth

Airline senior vice-president for revenue management and commercial planning Yerbolat Baisalykov said: “Air Astana is delighted to further boost its presence in the Middle East, with new services to Dubai and Abu Dhabi reflecting the rapid growth in business and leisure traffic between Kazakhstan and the region. In particular, the introduction of a new Atyrau to Dubai service will contribute to wider economic development in western Kazakhstan by enhancing connectivity with important business and tourist centres in the Gulf.”

Baisalkov added that passengers now have the opportunity to combine visits to Abu Dhabi and Dubai on one trip, with the possibility of flying from Kazakhstan to one Emirate and returning from the other.

The service from Atyrau to Dubai will operate twice weekly on Mondays and Saturdays, with a flight time of 4 hours; the service from Astana to Abu Dhabi twice a week on Wednesdays and Saturdays, with a flight time of 5 hours 1o minutes and the service from Almaty to Abu Dhabi twice a week on Thursdays and Sundays, with a flight times of 4 hours 55 minutes.

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