The post Sarawak Tourism Board puts its best foot forward at CelebrASIA 2025 appeared first on TD (Travel Daily Media) Travel Daily Media.

The Sarawak Tourism Board (STB) announced its participation for the first time ever at CelebrASIA 2025.

The popular consumer show returns for its second year from 5th to 7th September at Battersea Power Station, London.

Following the tremendous success of the inaugural event in 2024, which drew over 154,000 attendees across three days, CelebrASIA has established itself as a flagship event in the UK for cultural exchange and tourism promotion. 

Supported by embassies and community groups, the festival showcases ten Southeast Asian countries, including Malaysia, with Sarawak taking an important role in this year’s programme.

Set to return even bigger in 2025, the three-day event will once again transform one of London’s most iconic venues into a vibrant celebration of Southeast Asian food, culture, and community. 

This year there will be an expanded programme including a new riverside Feasting Tent, a curated artisan market of over 30 Southeast Asian brands, and interactive arts and craft sessions for all ages.

According to STB chief executive Sharzede Datu Haji Salleh Askor: “The UK is important for us. CelebrASIA offers an exceptional opportunity to engage directly with UK-based travellers, trade professionals, and the wider community. We are proud to present the diverse cultural expressions and indigenous craftsmanship of Sarawak, and to reinforce its position as one of Malaysia’s most compelling and authentic destinations.”

Bringing the best of Malaysia to London

As part of Malaysia’s national presence, Sarawak will play a prominent role, showcasing its unique traditions, creative industries, and authentic visitor experiences through a range of engaging activities.

Indeed, Sarawak’s participation reflects its continued commitment to cultural diplomacy and destination marketing, connecting with a key international market and inviting UK travellers to explore its living traditions, biodiversity, and heritage.

That said, the STB will be partnering with Tourism Malaysia to showcase the country’s appeal as a leading and diverse travel destination. 

During CelebrASIA 2025, STB will spotlight Sarawak’s rich eco-tourism, vibrant cultural heritage, and immersive travel experiences.

The Sarawak Craft Council will also have a booth, showcasing and selling traditional Sarawak crafts, including intricate beadwork and handwoven basketry.

Enhancing the visitor experience further, Sarawak Tourism Board will be offering two hands-on craft workshops, offering festival-goers the opportunity to explore and participate in traditional Sarawakian art forms.

Both hour-long workshops will take place in the Turbine Halls, Level 1, and are priced at £35 per person. 

As attendance is limited to 20 participants, places must be booked in advance via the event organiser’s website.

In addition to the workshops, a six-member performance troupe from the Sarawak Arts Council will present a captivating programme of traditional dance performances on the festival’s outdoor stage. 

These live cultural showcases will run from Friday afternoon through to Sunday evening, offering audiences a vibrant glimpse into Sarawak’s rich artistic heritage. 

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The post Alliance Française de Hong Kong (AFHK) and Hong Kong Tramways hold tram design competition appeared first on TD (Travel Daily Media) Travel Daily Media.

As a way of celebrating creativity through cultural exchange, the Alliance Française de Hong Kong (AFHK) and Tramplus, a sister company of Hong Kong Tramways, teamed up for a joint Tram Design Competition.

The contest was geared towards transforming one of the city’s most iconic modes of transport into a moving canvas of French-inspired imagination.

As such, the competition opened a new chapter in a long-standing partnership between AFHK and Hong Kong Tramways, who have collaborated for years to bring French cultural events to the streets of Hong Kong.

These have included the Hong Kong French Film Festival, which has become a beloved annual tradition of many cinephiles. 

The Tram Design Competition built on this legacy by encouraging secondary school students to engage with French aesthetics through art and design.

Learning through creative pursuits

The collaboration between AFHK and Tramplus reflects a shared commitment to enriching the learning experience of Hong Kong’s youth through creativity, language, and cultural immersion. 

By combining AFHK’s more than seven decades of expertise in French education and cultural promotion with Tramplus’s innovative approach to community placemaking, the project offers students a unique opportunity to explore French culture in a dynamic and creative format.

Centred around the theme Découverte de la Beauté Française (Discovering French Beauty), select secondary school students designed tram exteriors inspired by French art, fashion, innovation, and heritage. 

The winning design created by Li Pui Hiu from St. Mark’s School will be unveiled on 8th September at 10:00am at the Whitty Street Tram Depot, in the presence of Christile Drulhe, Consul General of France in Hong Kong and Macau. 

The tram will circulate through the city for four weeks, showcasing the student’s creative artwork to the public.

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The post Thailand to boost global confidence with the Trusted Thailand stamp appeared first on TD (Travel Daily Media) Travel Daily Media.

The Tourism Authority of Thailand (TAT) officially launched the “Trusted Thailand” Stamp earlier today, 27th August.

The stamp is meant to reinforce international confidence and enhance the kingdom’s image as a safe, reliable and welcoming destination. 

This initiative assures travellers of peace of mind when choosing Thailand, while recognising operators that meet the highest safety standards.

Vice-minister of tourism and sports Jakkaphon Tangsutthitham explained at the launch how the Thai Government recognises that safety is the foundation of sustainable tourism and remains the first priority in policy.

Tangsutthitham said: “China is a key source market, and it is crucial that we preserve trust among Chinese visitors. This launch reflects an invitation to all tourism operators, partnered agencies and stakeholders to work together in advancing Thailand’s tourism towards safe, secure and sustainable growth, ensuring Thailand remains one of the world’s top destinations of choice.”

Likewise, TAT governor Thapanee Kiatphaibool declared: “The Trusted Thailand stamp is a practical mechanism to restore traveller confidence while laying the foundation for Thailand’s tourism industry to meet international safety standards. More than a symbol, it represents our commitment to making Thailand a destination where every visitor feels secure and truly welcome.”

Tangsutthitham added that the government has continuously paired safety measures with tourism promotion, including upgrading the standards of attractions, coordinating with security agencies, delivering accurate communication, and facilitating visitors in all dimensions. 

He concluded by saying: “These efforts signal steady recovery and are the result of collective cooperation in building trust.”

The Thailand Safe Travel Stamp project is scheduled for its initial nationwide roll-out in October 2025. 

It will place strong emphasis on international publicity through multilingual content, targeted digital campaigns, and collaborations with key opinion leaders and influencers from priority markets. These efforts aim to project a refreshed image of Thailand as a modern, stable, and safe destination, under the concept “Travel Thailand with Confidence Every Step of the Way.”

Amplifying attractiveness with the comfort of safety

Thailand continues to attract travellers worldwide with its diverse tourism assets, warm hospitality and unique cultural identity. 

Yet, in today’s travel environment, safety has become a decisive factor, especially among families, female travellers, independent tourists, and quality visitors from key markets such as China, South Korea, Japan, the US, the UK, and Europe.

Online platforms and social media significantly shape a destination’s image, and negative reports can impact confidence on a wide scale. 

Recognising this, TAT has prioritised the development of a robust initiative that demonstrates Thailand’s readiness to be a safe, trustworthy, and friendly destination in both systemic and symbolic ways.

Beyond certification, the project also features supporting activities to strengthen confidence across the sector. 

These include a public forum with agencies such as the Department of Provincial Administration, Department of Tourism, Tourist Police Bureau and Department of Land Transport to discuss integrated safety management; workshops on passenger transport safety with demonstrations of emergency procedures; and targeted campaigns to rebuild trust ahead of the high season in both short-haul markets like China and long-haul markets in Europe and the Americas.

What areas are covered by the stamping initiative?

The project targets a strong focus on accommodations, restaurants, attractions, recreational venues and shopping centres, which are key points of interest for Chinese travellers.

Under this initiative, tourism operators will be assessed to receive the “Trusted Thailand” stamp, serving as a practical symbol of assurance to help visitors make informed decisions. 

The assessment covers four key areas: general safety measures at tourism sites such as CCTV installation, emergency response systems, controlled access and disaster preparedness; secure financial transactions with recognised global platforms and transparent practices (such as Alipay and WeChat Pay); foreign language communication and professional visitor care, particularly in emergencies; and safe access and mobility, including clear signposting, transport connections and information points.

A dedicated mini–site will be launched in September 2025, providing a self-assessment platform for operators and a directory of certified businesses accessible to visitors.

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The post CapitaLand Ascott Trust acquires three rental housing properties in Japan appeared first on TD (Travel Daily Media) Travel Daily Media.

CapitaLand Ascott Trust (CLAS) announced its acquisition of three freehold rental housing properties in Japan for a total of JPY4 billion. 

Two of the rental housing properties, Splendide Namba West and Pregio Esaka South, are in Osaka, while the third, Pre de Cort Nishikyogoku, is in Kyoto. 

On a FY 2024 pro forma basis, the acquisition of the three rental housing properties has a  Distribution per Stapled Security (DPS) accretion of 0.3 percent. 

In line with CLAS’ portfolio reconstitution strategy, the acquisition was funded by proceeds from CLAS’ divestment of Citadines Karasuma-Gojo Kyoto in October 2024 and JPY-denominated debt. 

The expected net operating income (NOI) entry yield of the acquisition is four percent in FY 2025. This  is significantly higher than the NOI exit yield of 0.4 percent from the divestment of Citadines  Karasuma-Gojo Kyoto. 

The three operating assets will contribute to CLAS’ distributable  income immediately. 

On an annualised basis, the combined distributable income is expected  to more than fully replace the income from the divested Citadines Karasuma-Gojo Kyoto. 

CapitaLand Ascott Trust Management Limited and CapitaLand Ascott Business Trust Management Pte Ltd chief executive Serena Teo said: “The  acquisition demonstrates CLAS’ ability to reconstitute our portfolio by redeploying divestment  proceeds into higher-yielding assets, further enhancing CLAS’ portfolio and the quality of our  earnings. Built about five years ago, the three rental housing properties are located in prime  areas of key gateway cities with expanding economic opportunities. With average lease terms  of about two years and an average occupancy of about 97 percent, the acquisition strengthens our  stable income stream and portfolio resilience. Meanwhile, our earlier acquisition of two hotels in Tokyo and Kanazawa in January 2025 positions us to benefit from the growing travel demand. This combination of stable and growth income sources is a key strength for CLAS.” 

Surging forward in a key market

Japan is one of CLAS’ key markets and, post-acquisition, its properties in the country will account for 17.7 percent of the company’s entire portfolio.

This will essentially enable CLAS to better capitalise on the strong lodging demand  in the country, whilst maintaining a geographically diverse portfolio. 

Teo said: “We remain focused on our three-pronged strategy: unlocking value through divestments, investing in yield-accretive opportunities, and uplifting portfolio quality through well-timed asset enhancement initiatives (AEIs), to deliver steady long-term returns to our Stapled Securityholders.”

In total, CLAS will have 33 assets in Japan, comprising two serviced residences,  four hotels, 26 rental housing properties, as well as a student accommodation property. 

Its properties in the living sector such as rental housing and student accommodation account for about 17 percent of CLAS’ total portfolio value. 

In the medium term, CLAS aims to increase its allocation  towards living sector assets to about 25 to 30 percent, with the remaining 70 to 75 percent to serviced residences and hotels. 

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The post Frasers Hospitality rethinks staff enablement with cutting-edge technologies appeared first on TD (Travel Daily Media) Travel Daily Media.

Frasers Property Group’s business unit Frasers Hospitality continues to boost its service quality through both human resource training and the use of state of the art technologies.

That said, Frasers Hospitality joined Google Cloud’s AI Cloud Takeoff (AI CTO) programme and collaborated with Kyndryl, a Google Cloud partner, to develop a practical AI agent-based SOP creation and knowledge base app. 

Built using Google Cloud’s Firebase Studio, Vertex AI platform, and natively-multimodal Gemini API, the app automatically analyzes best practice training videos to generate SOP documents and Business Process Model and Notation 2.0 (BPMN) flowcharts. 

These are reviewed by managers and made available to staff as training modules via the app’s knowledge base. 

To ensure accessibility across Frasers Hospitality’s multinational workforce, the app includes a built-in translation feature powered by Google Cloud’s Translation API.

Why such technologies are necessary

Given how every detail, from room upkeep to staff attentiveness, directly influences guest satisfaction, reviews, brand reputation, and occupancy rates, the company sees a need to onboard and train new team members simultaneously. 

This demand is further driven by Frasers Hospitality’s commitment to staff development, making ongoing training a critical and continually evolving priority. 

This process is made more complex by frequent updates to in-room amenities, such as coffee machines or washers, to meet modern expectations. 

Each new appliance requires new installation and maintenance procedures for regular upkeeping. 

Manually updating standard operating procedures (SOPs) across diverse properties and languages is time-intensive.
That said, the new digital solution has been initially rolled out for Frasers Hospitality properties in Singapore and will be progressively rolled out across Southeast Asia. 

Indeed, Frasers Hospitality has earned numerous industry accolades that recognize its dedication to curating exceptional guest experiences. The implementation of its latest solution reinforces this commitment.

As Frasers Property managing director for group digital and technology Ian Loe puts it: “With Google Cloud’s easy-to-use software components and its Gemini 2.5 Flash model performing exceptionally well without fine-tuning, we went from solution ideation to production in just six weeks. The ability to quickly generate and disseminate easy-to-digest procedural documents from videos has fundamentally reshaped our approach to training. It has enabled us to transition to a scalable and structured staff development program that ensures a consistent guest experience across our hospitality portfolio. We’re also exploring its use in facilities management across our wider multi-asset class portfolio.”

Looking ahead, Frasers Hospitality is piloting a feature that transforms text-based SOPs into motion graphics with voiceovers, recognizing that visual formats can enhance learning for certain staff. This next phase remains exploratory and focused on practical outcomes.

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The post Courtyard by Marriott makes its Kyoto debut appeared first on TD (Travel Daily Media) Travel Daily Media.

Courtyard by Marriott, part of Marriott Bonvoy’s global portfolio of over 30 extraordinary hotel brands, made its debut in Japan’s cultural heartland with Courtyard by Marriott Kyoto Shijo Karasuma.

The new property brings the Courtyard brand’s signature blend of contemporary comfort and purposeful hospitality to the heart of Kyoto. 

Located in the vibrant Shijo district where timeless traditions meet the dynamic energy of modern city life, the new opening also marks the brand’s debut in Kyoto. 

The hotel is the ninth Courtyard by Marriott property in Japan, further expanding its footprint across the country.

Marriott International’s market vice-president for Japan and Guam Yuji Tanaka said: “We are delighted to introduce the Courtyard by Marriott experience to the historic city of Kyoto. The Courtyard brand is designed for today’s ambitious and passionate traveler. Whether our guests are traveling on business or for leisure, Courtyard by Marriott Kyoto Shijo Karasuma will offer an ideal base to explore Kyoto’s vibrant heritage as they stay connected, productive and inspired.” 

As general manager Tetsuji Onogi puts it: “It is both a privilege and a great pleasure to open the first Courtyard hotel in Kyoto, and the first for the JR Tokai Group. Together with my team, I look forward to welcoming guests from around the world and ensuring their stay in Kyoto, a city where history, culture, and urban vibrancy are beautifully intertwined, becomes truly memorable. At Courtyard by Marriott Kyoto Shijo Karasuma, we are committed to providing attentive service and a refined environment that will elevate every guest experience.”

In the heart of a storied city

Courtyard by Marriott Kyoto Shijo Karasuma is nestled in the geographical and cultural heart of Kyoto, where Shijo-dori Shijo street runs through some of Kyoto’s most iconic and vibrant neighborhoods, including downtown Kyoto, Gion, and Kawaramachi. 

This area is famous as the home of the 400-year-old Nishiki Market with its 300 shops, traditional machiya houses, bustling shopping streets and art dealerships, as well as its proximity to historic sites such as Yasaka Shrine and Gion’s preserved geisha quarters. 

The hotel is strategically located within several minutes’ walk to Shiko and Karasuma subway stations, which conveniently links the area to Osaka (Kansai) International Airport, approximately 95 kilometres or about 1.5 hours’ train ride away via the JR Haruka Express. 

With its beautiful interiors by leading architectural firm HBA, the new property features 125 modern guest rooms inspired by modern Japanese style that create welcoming, relaxing spaces accented by contemporary wood and textured fabrics that echo the traditional Japanese refinement. 

All guest rooms are furnished with Serta beds for exceptional comfort as well as complimentary Wi-Fi to keep guests connected during their visit to Kyoto. 

Within the hotel, guests can enjoy Le Bon Vivre, an all-day dining restaurant operated by Shinshindo, a bakery with over 100 years of history in Kyoto. 

From Western-style breakfasts to dinner, the restaurant offers delightful dining experiences through bread, catering to a variety of occasions. 

To keep guests moving forward and help them pursue their passions while on the road, the hotel offers a fully-equipped 24-hour Fitness Center with the latest Technogym machines to provide a complete workout.  

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The post Audley Travel appoints Lisa Fitzell as chief product and operations officer appeared first on TD (Travel Daily Media) Travel Daily Media.

Lisa Fitzell is to join Audley Travel as chief product and operations officer. Fitzell will set the strategic direction for Audley’s product and operations functions, ensuring the business works with best-in-class suppliers across commercial, operational, product, and ESG criteria, while optimising its buying and contracting processes, the company noted.

Her past experience includes leading two of the UK’s premier luxury travel brands, Elegant Resorts and If Only, as well as being managing director of DTH (Diethelm) Travel in Asia where she successfully led a strategic turnaround to achieve commercial growth and market expansion.

Audley Travel chief executive Nick Longman said: “I’m delighted to welcome Lisa to the senior team at Audley. She brings a wealth of experience across travel, tourism, retail, DMCs, tour operations, and ultra-luxury hospitality and is perfectly placed to help achieve our aspiration of elevating our global presence and enriching our product offering.”

Fitzell added: “I am passionate about curating extraordinary tailor-made travel experiences and building a product portfolio that reflects the richness and individuality of each clients’ journey – both of which are matched by Audley Travel’s ethos. It is an incredibly exciting time to join the business and I’m eager to work with the team to ensure Audley continues to deliver inspirational client experiences across all destinations.”

 

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The post eSIM company Truely introduces its Pause and Resume feature appeared first on TD (Travel Daily Media) Travel Daily Media.

Singaporean eSIM and travel technologies firm Truely recently launched a new Pause and Resume feature for its app.

This new addition to Truely’s functionality is designed to give travellers the flexibility to use their data as per their needs by pausing and resuming anytime they want.

With the Pause and Resume option, travellers can now pause their data plan when they don’t need it, and restart it whenever they want, giving users more control over their data. 

This enables customers to freeze a plan one day at a time, as long as they do it before the next day starts, and the remaining days can then be resumed anytime during the trip.

The case for Pause and Resume

Travelers have long lost money to what the industry calls breakage: prepaid data that quietly vanishes whether or not it’s in use. 

According to a 2024 report from Juniper, roaming alone was estimated to generate over US$10 billion with even unused data from customers being added to that total. 

But breakage doesn’t just happen during overseas travel; it’s a local issue too, as many plans don’t allow rollover of unused data.  

Per a report from OpenSignal, the gap is made worse by connectivity issues, seeing how travellers typically get 60 percent less 5G access than locals, because of patchy coverage and the way roaming traffic is steered.

In which case, Truely’s new feature aims to tackle the issue head-on, particularly for frequent flyers.

Flexibility for everyone

While most eSIM providers allow users to pause and resume in limited ways, Truely has made it a standard feature for everyone, treating it like a basic customer right. 

The new feature is part of the company’s broader push to make roaming fairer. 

According to Truely founder and chief executive Simon Landsheer: “Breakage is an issue that has been normalised by the industry for the longest time. The goal is to restore fairness to a system that has silently profited from waste for decades. If we fix something as small but universal as breakage, we set a precedent for how technology should treat people everywhere: transparently, on their terms, and without hidden losses.” 

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The post A&K Travel Group renews its commitment to operational sustainability appeared first on TD (Travel Daily Media) Travel Daily Media.

Global luxury travel firm A&K Travel Group (AKTG) announced its continuing commitment to supporting the United Nations’ Sustainable Development Goals (SDGs) across its global operations earlier today, 27th August.

Staff members across AKTG’s workforce in over 30 countries throughout its portfolio of brands which includes Abercrombie & Kent, Cox & Kings, Crystal, A&K Sanctuary, and Ecoventura participated in the survey to identify priority sustainability areas for the company’s future initiatives.

Building on the framework established by the AKTG’s sustainability team, the survey results helped shape the company’s comprehensive approach.

This approach combines two group-wide priorities with location-specific goals tailored to each region:

• SDG 4: Quality Education and SDG 2: Zero Hunger will be championed across all AKTG operations.
• In addition, each site has selected additional SDGs that reflect local priorities and opportunities for impact, with SDGs 3: Good Health & Well-Being and 8:  Decent Work and Economic Growth among the most frequent.

According to chief strategy officer Camille Dravillon: “This initiative represents the collective voice of our global team and our commitment to responsible luxury travel. By aligning our sustainability efforts with a mature and proven framework, we’re ensuring that our impact extends far beyond exceptional travel experiences to create meaningful change in the communities we serve, and in our daily lives.”

With A&K Philanthropy, sustainability is a living organism

AKTG’s commitment to sustainability builds on the established work of A&K Philanthropy (AKP), which already supports initiatives directly aligned with the company’s chosen Goals. 

The organisation’s school lunchme program exemplifies this alignment, addressing both zero hunger and quality education goals by providing nutritious meals to students in underserved communities.

Current AKP projects aligned with the sustainability strategy include:

• School infrastructure and teacher training in Cambodia and Uganda;
• Health and hygiene education in India; and
• Support for girls’ education in Peru.

As the group continues to grow, AKTG is committed to embedding sustainability into more journeys and destinations, demonstrating how luxury travel can be a force for positive change.

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The post Australian travellers invited to Get Up and Gold Coast appeared first on TD (Travel Daily Media) Travel Daily Media.

The Gold Coast challenges Australian travellers to tap into the city’s energy and love of life, with an invitation to Get Up and Gold Coast.

Launched today, 27th August, by Experience Gold Coast, the new destination attraction campaign is the first for the city in almost five years and invites visitors to explore an evolved holiday destination that’s truly come of age.

According to Gold Coast mayor Tom Tate, the new campaign is grounded on Australia’s enduring love affair with the city.

Tate said: “We have been Australia’s favourite holiday destination for more than 60 years. From beach holidays to eco-adventures and our adrenaline-packed theme park, millions of Aussies have wonderful memories of their time spent on the coast. As locals we get to enjoy the magic every day, and this campaign reinforces all the reasons why we love living here. Now we want to invite the rest of the country to ‘Get up and Gold Coast!”

Experience Gold Coast CEO John Warn said Get Up and Gold Coast is part invitation, part challenge to visitors.   

According to Warn: “To ‘Gold Coast’ means to tap into our city’s uniquely positive energy and find those wonderful moments, big and small, when you love life. Get Up and Gold Coast has a compelling life force to it that makes you want to join in and get the most out of the extraordinary things the Gold Coast has to offer.”

Into QLD’s hottest destination

13 million Australians chose to visit the Gold Coast as of end-2024, with the most recent data from Tourism Research Australia revealing the Gold Coast is Australia’s second largest holiday market, and Queensland’s largest.

Experience Gold Coast marketing head Brant Hirst said the new campaign captures the essence of the destination.

Hirst said: “We know we have something pretty unique and special here on the Gold Coast. If visitors haven’t been here for a while they’ll discover a city that’s all grown up with a sophisticated arts and cultural scene, a world class events calendar, leading universities and unforgettable natural beauty packaging up in a love for life unmatched anywhere in the world.”   

The new tourism campaign comes just weeks after Experience Gold Coast launched its first app, transforming how people explore the Gold Coast and offering curated tips, hidden gems and exclusive deals, all in the palm of one’s hand.

A golden opportunity to explore

Set against a backdrop of breathtaking Gold Coast scenery, the playful brand film follows a young Gold Coast local, as she tries to answer a simple question from her Norwegian pen pal: “What do you like to get up and do where you live?”

The film is a vivid, fast-paced journey through the vibrant possibilities of life on the Gold Coast with the help of some familiar faces including eight-time world surfing champion Stephanie Gilmore and author and podcast host Ellidy Pullin.

From beach walks and barista banter to waterfalls, rooftop bars and rollercoasters, the campaign showcases the best the Gold Coast has to offer from the well-known to the undiscovered; and even riding the waves with one of the world’s best.

Gilmore declared: “Being a part of the new Get Up and Gold Coast campaign has been so much fun. The campaign highlights all the great things about the Coast and really taps into the energy and spirit of the community. From escaping into nature, to great food, beaches and epic waves, you can see why I love living here.”

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