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Europe continues to grow in popularity; Mediterranean numbers are more than doubling: Corbett

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©PONANT – Deb Corbett
Flexible itineraries, luxurious onboard amenities, and enriching cultural and educational opportunities create unforgettable journeys and experiences. TDM interviews Deb Corbett, CEO of Asia Pacific, PONANT, about plans for 2025, sustainability in cruising, and growth.
©PONANT – Violette Vauchelle (Greenland)
Travel Daily Media (TDM): PONANT is known for small-ship, yacht-style expeditions. How do these smaller ships enhance the guest experience compared to larger cruise lines?

Deb Corbett (DC): PONANT’s small-ship, yacht-style expeditions deliver a uniquely enhanced guest experience by creating a more intimate and personalized atmosphere. This allows for exceptional service and attention to detail. These smaller vessels can access remote, pristine destinations that larger ships cannot reach, offering guests rare and immersive travel experiences. Furthermore, PONANT emphasizes sustainable travel to ensure minimal environmental impact, appealing to eco-conscious travellers. The flexibility of the itineraries, combined with luxurious onboard amenities and enriching cultural and educational opportunities, creates a refined and unforgettable journey that stands apart from larger cruise lines.

©PONANT – Hunter River, The Kimberley

 

TDM: Could you highlight the new launches, campaigns, and unique itineraries scheduled for 2025 and beyond?

DC: Some of the new offerings for 2025 from PONANT include the Northern Lights Quest itineraries, which will take guests on breathtaking voyages to witness the stunning Northern Lights while exploring remote and pristine Arctic landscapes. Our luxury icebreaker, Le Commandant Charcot—the world’s only luxury icebreaker—will return to Antarctica at the end of 2025 after spending a year in the Arctic. This season is highly anticipated as we plan to return to the Weddell Sea to visit the Snow Hill Emperor penguin colony, an experience offered by only a few luxury operators. We have only three departures available for this extraordinary itinerary, making it a unique experience. Guests will have the opportunity to disembark all at once and take their time hiking up to the colony, adhering to IAATO’s biosecurity guidelines, allowing ample time to observe the emperor penguins at their leisure.

In addition to this itinerary, Le Commandant Charcot will feature several pioneering southern itineraries, including a once-in-a-lifetime adventure from Hobart in Tasmania to Cape Town, South Africa, which includes a half-circumnavigation of Antarctica.

Meanwhile, Paul Gauguin Cruises, part of the PONANT Explorations Group and recognized by Condé Nast Traveler as the Best Small Cruise Line in 2024, will undergo a significant transformation. The m/s Paul Gauguin is set to receive a multi-million-dollar renovation in early 2025, blending modern sophistication with eco-conscious innovations to enhance the guest experience in French Polynesia.

For guests wishing to travel solo or with friends while enjoying their double cabin at no extra cost, our Free Solo Supplement is currently available on over 200 select departures across various destinations.

Europe continues to grow in popularity as a travel destination, with our Mediterranean passenger numbers more than doubling since 2023. We are also witnessing a significant increase in travellers from New Zealand in Northern Europe, particularly in the Baltic Sea and Scotland. Europe’s rich diversity of cultures and attractions means there is much to explore. Our small ships allow guests to dock in central locations, providing an escape from the crowds during peak season—something our passengers truly appreciate. They can sail through the Corinth Canal, under Tower Bridge in London, or disembark directly into the historic centre of Bordeaux in Southern France. Our ships are versatile, able to operate in expedition mode in Antarctica or the Kimberley and ‘yachting’ mode in Greece or Croatia.

Due to long-haul travellers, like those from New Zealand and Australia, wanting to maximize their time in Europe, we see an increasing number of passengers booking Grand Voyage itineraries. These back-to-back journeys, sometimes consisting of two, three, or even four itineraries, allow travellers to fully immerse themselves in the best of Europe while enjoying the convenience of not having to constantly pack and unpack. Additionally, they can save 10% on each subsequent voyage they book. For 2025, popular combinations include Helsinki to Lisbon and Lisbon to Athens.

Finally, we offer a fantastic selection of Arctic expeditions departing from Paris. Guests only need to make their way to Paris, and we will take care of everything from there. Most Arctic expedition itineraries include a return charter flight to the embarkation port from Paris. This option is especially popular among Australian and Asian travellers, who appreciate the opportunity to stop in Paris before their polar adventure. Most of our Arctic itineraries depart from Svalbard or Kangerlussuaq in Greenland, with flights arranged from Paris. It’s that easy!

©PONANT – Ophelie Bleunven (Le Commandant Charcot)


TDM: How has the year panned out so far in terms of booking numbers? How has the campaign ‘You are the Destination’ performed and what is the outcome of the campaign?

DC: In 2024, PONANT experienced significant growth across the Asia Pacific region, achieving record numbers for the Kimberley, the Arctic, Antarctica, Europe, and French Polynesia. Guests are actively planning to secure their favourite cabins at the best prices. The “You Are the Destination” campaign has been a tremendous success globally, inspiring people to envision themselves in various locations, experience the world’s beauty firsthand, and return home as ambassadors for the places they have visited.

TDM: PONANT has positioned itself as a leader in sustainable cruising, especially with the Green Globe certification. Can you highlight specific measures you’ve implemented to minimise environmental impact? How does PONANT address the challenges of operating in sensitive ecosystems like the Polar Regions?

DC: PONANT has launched numerous initiatives aimed at enhancing sustainability in the cruise industry. We have developed a modern, eco-friendly fleet equipped with the latest technology and protocols. Since 2019, PONANT has consistently utilized low-sulphur marine gas oil, which produces 13 times fewer emissions than current maritime standards. Additionally, we have set an ambitious goal to reduce our CO2 emissions by 30% by 2030. A successful test on one of our Explorer series ships demonstrated the use of recycled oils, resulting in a remarkable 90% reduction in emissions compared to traditional fossil fuels.

We have eliminated single-use plastics across our fleet and have implemented strict waste management protocols, both onboard and at our ports of call. One notable initiative includes onboard water bottling using recycled glass instead of plastic. As a result, we avoided using nearly 820,000 plastic bottles in 2023, which is equivalent to 20 tons of plastic.

Our ships are also subjected to noise control measures designed to minimize environmental impact. For example, our PONANT Explorer series ships, such as Le Jacques Cartier, which operates in the Kimberley region of northern Australia, have achieved Comfort 1 certification for noise impact from Bureau Veritas. This is one of the highest certifications globally and ensures optimal comfort for both our guests and marine life, such as whales migrating during the high season.

Our commitment to sustainability extends to supporting the scientific community. We host scientific research missions aboard our luxury icebreaker, Le Commandant Charcot, which is equipped with two science labs, dedicated equipment, and accommodations for researchers. This enables collaborations with experts in marine biology and oceanography to advance our understanding of marine ecosystems and advocate for their protection. We take pride in supporting the scientific community by granting them access to the Polar Regions each year.

Furthermore, PONANT is dedicated to environmental and conservation initiatives, exemplified by our partnership with the Macquarie Island Conservation Foundation. Through the PONANT Foundation, we are funding a three-year project focused on the conservation and protection of endangered species on the island, helping to preserve the unique biodiversity of this remote Australian region.

Through these comprehensive measures, PONANT continues to set new benchmarks for responsible and sustainable travel while supporting local communities and advancing environmental conservation.

©PONANT – Alexis Harnichard (Europe)


TDM: PONANT offers access to unique, off-the-beaten-path destinations. How do you curate these itineraries, and what can guests expect in 2025 especially highlight if PONANT is exploring any unique untrammelled routes?

DC: Our journey begins with a desire to offer something unique to our guests and to uncover hidden gems through our connections with local communities around the world. Without these relationships, we wouldn’t be able to provide the experiences we offer. This commitment is embodied by our team of destination developers and itinerary designers who spend months scouting locations and engaging with locals to understand how we can best showcase their land and culture most excitingly and sustainably possible.

We also prioritize avoiding the crowds typically found at more mainstream destinations. In 2025, guests can look forward to exploring some of Europe’s most exceptional and lesser-known treasures. PONANT’s European itineraries focus on these hidden gems, providing access to exciting destinations without the overwhelming presence of tourists. Whether it’s the charming coastal towns of Northern Scotland or the lesser-known Greek islands, our voyages are designed to offer an intimate and authentic experience away from common tourist paths.

Additionally, Le Commandant Charcot, PONANT’s state-of-the-art polar exploration vessel, continues to push the boundaries of adventure by reaching some of the most remote and untouched locations on Earth. In 2025, guests can expect to embark on expeditions to the Geographic North Pole, a rare and awe-inspiring destination that few other ships can access. With its icebreaking capabilities and advanced technology, Le Commandant Charcot provides unparalleled access to the Arctic, allowing guests to experience pristine polar landscapes and wildlife sustainably and responsibly.

PONANT’s commitment to exploring untrammelled routes ensures that each journey is not only unique but also respectful of the delicate ecosystems we visit, creating an unforgettable and truly immersive travel experience.

©PONANT – The Kimberley


TDM: Could you highlight some upcoming or particularly unique expeditions that PONANT will be offering in the next year or two?

DC: One standout journey is the Raja Ampat and Spice Islands adventure, departing from Darwin on Le Soléal. This 12-day voyage takes guests through the stunning landscapes and vibrant coral reefs of Raja Ampat and the Maluku Islands. Guests can explore untouched beaches and lush islands while enjoying activities such as swimming at Kitikiti Waterfall, all without the crowds typically found at more conventional destinations.

For those seeking a more intimate, luxurious experience, PONANT’s Island Hopping aboard Le PONANT offers a seven-night journey from Athens to Dubrovnik in July 2025. Aboard the elegant Le PONANT, guests will explore Mediterranean gems like the Peloponnese, the Bay of Kotor, and the Venetian charm of Paxos, with curated excursions that blend history, culture, and adventure—perfect for those looking to escape busy tourist routes.

In partnership with the Paris Opera Ballet, PONANT will offer a special cultural journey through the Baltic Sea. Guests will embark on an 11-day expedition aboard Le Lapérouse, exploring Scandinavian history while enjoying exclusive performances and dance lessons from the Paris Opera Ballet. This journey will include stops in historically rich destinations like Aalborg, Helsingborg, and Stockholm, immersing guests in the beauty of the Baltic region.

For a winter adventure, the Nordic Discoveries and Traditions voyage, departing in March 2025, offers an immersive exploration of Norway’s dramatic landscapes and Sami culture. Guests aboard Le Champlain will have the chance to witness the Northern Lights, visit UNESCO World Heritage sites, and engage in activities like dog sledging and ice fishing, all while experiencing the serene beauty of snow-covered fjords and mountain peaks.

These expeditions, combined with PONANT’s signature approach to exploring remote and unspoiled destinations, promise guests one-of-a-kind experiences far from the usual tourist crowds.

TDM: How has PONANT embraced technological innovation, both in terms of guest experience and ship operations? What future developments or expansions are planned for PONANT’s fleet and itineraries?

DC: This initiative is part of PONANT’s sustainability efforts and features the groundbreaking Swap2Zero project. This transoceanic ship is designed with six innovative technologies aimed at achieving carbon neutrality by 2030. This pioneering vessel is poised to revolutionize the industry by advancing the development of sustainable energy solutions. Recently, the project received a prestigious grant from the European Union’s Innovative Fund, estimated at €4.8 billion.

©PONANT – N Matheus (Europe)

TDM: How does PONANT integrate cultural immersion and local experiences into its voyages? Can you share how PONANT engages with local communities at the various destinations it visits, particularly in terms of responsible tourism?

DC: In Australia’s Kimberley region, PONANT collaborates closely with Indigenous groups to create authentic experiences that support sustainable tourism. This partnership enables guests to connect with local cultures through storytelling, land management, and guided tours, all while ensuring the preservation of cultural heritage. PONANT is committed to funding local businesses and promoting Indigenous tourism, generating opportunities for economic growth and cultural exchange. This approach also enriches guest experiences, offering them once-in-a-lifetime moments.

PONANT’s philosophy, “We better protect what we know,” enhances the guest experience through expert-led lectures and immersive excursions, allowing travellers to develop a deep understanding of the unique cultures and ecosystems they encounter.

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Travelport now carries NDC content from Finnair

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Booking technologies developer Travelport announced that agency customers now have access to new distribution capability (NDC) content from Finnair, Finland’s flag-carrier from today, 13th February.

Travelport’s NDC content and servicing solution for Finnair is now accessible for agency customers in 60 countries across Africa, Asia-Pacific, Europe, North America and the Middle East. 

Travelport’s Finnair NDC solution will continue to roll out in additional countries in the coming weeks.

Everything on a single platform

Through Travelport+, all of Finnair’s NDC content is now available, including ancillaries such as seat selection, baggage options, and other in-flight services. 

PrioFlex, Finnair’s specific product for corporate customers, launched last year and is also available to be booked via NDC on Travelport+. 

With this launch, Travelport’s agency customers can effortlessly view, compare, and book dynamic NDC offers from Finnair. 

The addition of Finnair NDC content expands Travelport’s multi-source content portfolio, delivering on the company’s mission to make retail-ready content accessible to agencies so that they can create seamless shopping and servicing

A great partner to have

Finnair vice-president of global sales and channel management Jenni Suomela remarked that Travelport has been a great partner to work with to provide travel agencies with greater access to better, more enriched content and offers from the airline.

Suomela said: “This launch signifies an important milestone in our modern retailing journey, expanding our reach across Travelport’s global agency network to drive NDC adoption and ensure customers can easily shop and book all of our best-in-class products and services.”

Travelport’s global head of travel partners Damian Hickey explained that, when the company announced its agreement with the airline, it was with the intention of assuring agency customers that they could deliver retail-ready content that is easily accessible.

This, in turn, would enable agents and travellers to shop, compare, and book the best offers from multiple sources all in one place.

Hickey said: “We have fulfilled that promise with our NDC solution, offering travel retailers comprehensive end-to-end support. Beyond booking, it empowers agents to manage trip changes in real time, ensuring an elevated level of service for travelers.”

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Satys’ aircraft painting facility opens in Dubai South

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Mohammed Bin Rashid Aerospace Hub (MBRAH) officially inaugurated a new state-of-the-art facility for French aviation manufacturer Satys at Dubai South.

The opening ceremony was attended by Dubai Aviation City Corporation and Dubai South executive chairman HE Khalifa Al Zaffin; MBRAH CEO Tahnoon Saif; Satys Group CEO Christophe Cador, as well as other senior officials.

The new facility will provide finishing and painting services for business aviation jets and commercial aircraft, including the Airbus A321 and Boeing 737. 

The state-of-the-art hangar, is scheduled to be operational by Q2 2025.

Saif said of the new facility: “The opening of Saty’s facility is an added-value to the services our partners provide at MBR Aerospace Hub and reflects our commitment to attracting leading global companies to the hub. At Dubai South, our mandate is to position Dubai as a global aviation leader, in line with the vision of our wise leadership. We are dedicated to supporting companies in establishing their presence and benefit from our integrated ecosystem.”

Cador added: “We are excited to open our new hangar at Dubai South, marking a significant milestone in our global expansion. This state-of-the-art facility will enable us to deliver faster, high-quality services for both VIP and commercial aircrafts. Dubai’s strategic location is key to our growth in the Middle East and Asia, and we’re proud to be a trailblazer in bringing innovative aircraft painting solutions to the region.”

Two stalwarts working in tandem

Founded in 1986 in Blagnac, France, under the name STTS, Satys operates in 12 countries across Europe, North America, the Middle East, Asia, and Africa, with a total of 50 sites worldwide. 

The group is renowned for its expertise in aircraft painting, sealing, and manufacturing interiors for both the aerospace and rail sectors. 

With a global workforce of over 2,500 employees, Satys continues to lead the industry, boasting numerous certifications and maintaining a strong focus on quality, safety, and operational excellence.

MBRAH, on the other hand, offers global aerospace players high-level connectivity and is a free-zone destination for the world’s leading airlines, private jet companies, MROs, and associated industries. 

Located in and developed by Dubai South, MBRAH is also home to maintenance centers, training and education campuses. 

It seeks to strengthen engineering industries to foster the Emirate’s vision of becoming a leading aviation hub.

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Aranui Cruises celebrates female crew members aboard the Aranui 5

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Aranui Cruises director of marketing, communication, and operations Romina Wong gathered together a group of female crew members aboard the Aranui 5 in recognition of their contributions to the company.

The commemorative event comes ahead of International Women’s Day on 8th March.

Affectionately known as the freighter to paradise, Aranui 5 is based in Papeete, Tahiti, and is staffed by an all-Polynesian crew of which 51 are women.

There are, at present, a total of 76 women working in the company. 

Where women are held in honour

The Wong family, which owns and operates Aranui Cruises, has long believed in equality in the workplace, with women holding the same place within the organisation and participating in decision-making as well as men and have held key positions in the company for many years.

Women play other key roles, particularly in hospitality management, though there are those employed in roles that have traditionally been held by men. 

Wong said: “I think we are starting to see more gender equality in the workplace and the female contribution is being recognised more, bringing with it greater creativity, energy, and compassion as well as an understanding of human relationships, which are often key factors in customer facing roles. We believe that women can manage a ship or a team just as effectively as men, particularly when it comes to machinery. These women, who are just as capable as men, have had to demonstrate character and perseverance in this male-dominated environment to advance to these positions. Aranui considers the person’s maritime function and skills to be more important than their gender.”

She added that Aranui Cruises is fortunate to have employees who have stayed with them for as long as four decades in some cases, and that low turnover of staff is a further reward for the company as a whole.

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IHG Hotels & Resorts Japan launches myBenefits talent retention initiative

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IHG Hotels & Resorts (IHG) officially launched its myBenefits human resource programme in Japan today, 13th January.

myBenefits is a strategic initiative to enhance IHG’s colleague offer in the country and attract the next generation of talent to its hotels.

The introduction of myBenefits in Japan builds on the programme’s successful launch in Australia and New Zealand in 2021. 

The programme was specifically developed to recognise the changing needs and preferences of the workforce, catering to the needs of our current and future colleagues, and to support colleagues in both their personal and professional lives.

A better way to ensure staff retention

Given the surging growth of the global hospitality sector, IHG has seen the need to retain its most talented team members even as it draws in fresh talents to pursue a career within the industry.

Abhijay Sandilya, CEO of IHG ANA Hotels Group Japan and managing director of IHG Hotels & Resorts Japan & Micronesia, said of myBenefits: “This wide-reaching new benefits programme will enable them to plot career paths that suit their ambitions, while ensuring they flourish in their roles as they deliver IHG’s True Hospitality for Good to our guests. We plan to double our IHG estate in Japan and with that growth recognise the need to strengthen our competitiveness when it comes to attracting talent to our hotels. By offering great benefits through our ‘myBenefits’ programme, we’re showing potential candidates why they should join our team, stay with us and forge successful careers.”

Sandilya added that myBenefits shows how current hotel staff, as well as new hires, how much they are valued as vital members of the operational team.

Three rooms for development

IHG’s myBenefits programme extends warmth and commitment to excellence to its staff through three “room” promises: Room to Grow, Room to Belong and Room to Make a Difference. 

The myBenefits programme is aimed at supporting these promises by way of the following:

  • Room to Belong: IHG myBenefits offers a competitive number of days off, paid sick leave, and birthday leave. Colleagues also enjoy significantly discounted room rates across 6500+ hotels globally, food and beverage discounts in hotel outlets, and enhanced benefits under IHG’s One Rewards loyalty program, making their time off and work-life balance even more rewarding.
  • Room to Grow: From day one, colleagues access IHG University for personalised learning plans, enhancing hospitality excellence and leadership skills. Talent acceleration programs fast-track careers, while domestic and global mobility options offer diverse brand and role exploration through short and long-term assignments, providing a comprehensive and enriching career development experience.
  • Room to Make a Difference: IHG’s Journey to Tomorrow, launched in 2021, aims to positively impact people, communities, and the planet. Giving for Good month is a highlight, with colleagues across 100+ countries dedicating time to support communities, with a goal to improve 30 million lives by 2030, fostering a culture of giving and sustainability.

The timeline for implementing each myBenefits program and the specific details may vary by hotel, allowing for tailored and flexible solutions that best meet the unique needs of each location.

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Nüwa Manila and Nüwa Spa get five-star ratings on the Forbes Travel Guide yet again

The post Nüwa Manila and Nüwa Spa get five-star ratings on the Forbes Travel Guide yet again appeared first on TD (Travel Daily Media) Travel Daily Media.

City of Dreams Manila’s Nüwa Manila and Nüwa Spa have again received five-star ratings from the celebrated Forbes Travel Guide, the eighth and sixth times respectively for each.

Forbes announced the winners for its 2025 global Star Awards on Wednesday, 12th February.

These accolades are among the 18 FTG Star Awards collectively garnered by the City of Dreams Manila for this year.

The integrated resort complex’s two other hotel brands, Nobu Hotel Manila and Hyatt Regency Manila, garnered four stars apiece.

It should likewise be noted that the hotels at City of Dreams Manila have maintained their respective ratings since 2018, and Nüwa Spa since 2020.

A leader in the industry

These awards won by City of Dreams Manila this year contribute to the total of 107 stars received by its parent company Melco Resorts & Entertainment Limited’s portfolio of hotel, dining, and spa facilities across its integrated resort properties in Asia and Europe. 

Melco, which gained three new FTG Five Star awards for 2025, has secured its position as the leading integrated resort in Asia, topping the competition across all of Macau.

Melco chair and chief executive Lawrence Ho remarked: “We are excited to welcome new and returning guests at our properties in Asia and Europe in the year ahead, as we continue to enhance our luxury hospitality and entertainment offerings across Melco’s portfolio.”

City of Dreams Manila property president Geoff Andres added: “We are deeply honoured by these recognitions from the prestigious Forbes Travel Guide, marking another milestone in our journey as we celebrate our tenth year of delivering exemplary service. These awards, made possible by our hardworking and passionate team, inspire us further to set the bar high for hospitality and meaningful and sustainable luxury.”

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Marina Bay Sands Paiza Collection garners five stars from Forbes Travel Guide

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Marina Bay Sands’ ultra-luxe Paiza Collection has achieved the distinguished Forbes Travel Guide Five-Star rating.

The rating is seen as a nod towards the luxury transformation taking place at the iconic integrated resort.

In the Forbes Travel Guide evaluation report, independent inspectors complimented frontline employees’ dedication to providing world-class service across wide-ranging touchpoints including arrival and departure services, guest comfort and convenience, housekeeping, and hotel dining. 

During their anonymous stay, the inspectors found that Team Members showed genuine interest in guests and demonstrated initiative, for example with butlers tailoring itineraries for guests to experience the art installations around the integrated resort as well as the rest of the city and presenting pastries to guests upon departure.

The milestone achievement comes at a time when the Paiza Collection, first unveiled in late 2023, was fully rolled out to VIP guests upon its completion in November 2024.

Marina Bay Sands joins an elite group, together with three other hotels in Singapore and a total of 1,548 hotels globally, with the coveted Five-Star status. 

A notable achievement

Marina Bay Sands senior vice-president and chief hospitality officer Tane Picken remarked that The Paiza Collection achieved the rating within its first year in operation.

Picken said: “This is a nod towards our significant commitment to the future of luxury hospitality. Over the past few years, we’ve made a strategic investment into elevating our hospitality experience, from the product to design excellence and service delivery. This industry recognition will spur us to continue delivering an outstanding experience that is setting new benchmarks in luxury travel.”

Marina Bay Sands’ ongoing transformation has seen the launch of two hotel collections: The Paiza Collection and The Sands Collection:

Between them, they offer approximately 1,850 rooms, including 775 suites.

A major focus of the transformation has been on increasing the number of suites to cater to increasing demand for luxury travel, to 775 suites from 180. 

The Paiza Collection, in particular, is dedicated to the property’s most distinguished guests, with best-in-class suites and exceptional service offered by in-house butlers.

A standout of the highest standard

Forbes Travel Guide’s president for standards and ratings Amanda Frasier pointed out that Marina Bay Sands continues to be a standout property, making it to the Guide’s annual list for an 11th consecutive year.

Frasier said: “As the demand and focus on uniquely curated experiences continues to rise, we are proud to now welcome The Paiza Collection at Marina Bay Sands as one of our newest Five-Star award winners. The hotel notably earned this recognition within its first year of operation and we send our congratulations to the entire staff and leadership on these well-earned and significant achievements.”

Regarded as the industry’s global benchmark for luxury hospitality, the independent Forbes Travel Guide assesses luxury hotels, restaurants, spas, and ocean cruises based on over 900 exacting standards.

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AHICE to introduce two new events for the Asian Region

The post AHICE to introduce two new events for the Asian Region appeared first on TD (Travel Daily Media) Travel Daily Media.

The Asian Hotel Industry Conference & Exhibition (AHICE) is expanding its conference program with the introduction of two new events to the market.

Following a successful debut event in 2024 which welcomed over 500 key industry figures, AHICE South East Asia returns to the region from 24th to 26th February with a programme packed with over 100 insightful speakers and stellar networking opportunities.

Recognised throughout Asia Pacific and beyond as The Hotel Event Where Deals Get Done, AHICE is highly regarded as the largest and most influential hotel conference in Asia Pacific.

The 2025 run will also feature the launch of two new events which gave delegates the opportunity to delve deeper into the worlds of hotel technology and hotel design.

The new InnTECH Hotel Technology Summit and first-ever South East Asia Design Inn Symposium will kick off simultaneously on the second day of the conference.

Technology in the contemporary workplace

InnTECH will involve three hours of panel discussions, keynotes, Q&As, and master-classes firmly focused on the latest and emerging hotel technology.

At a pivotal time in the hotel industry, amid the stratospheric rise of artificial intelligence (AI), this conference will tackle the critical issues in hotel technology and look to ways that technology can be leveraged for greater results.

From AI to procurement software, in-room entertainment, door locking tech, PMS and RMS systems, digital marketing, robots and more, the InnTech Summits will feature rich content targeted at a VIP crowd of hotel investors, owners, GMs, VPs, CEOs and more.

Key sessions include: The Intelligent Guest Journey: Personalisation, Connectivity and Loyalty; Serving Your Guests More Effectively and Boosting Profitability; Agile Revenue & Distribution: Real-Time Strategies For Increasingly Dynamic Markets; Securing Long-Term Value: Workforce, Compliance, and Operational Excellence; and Building For Tomorrow: Data-Driven Development and Sustainable Asset Evolution.

Tony Marshall, vice-president and managing director in the Asia Pacific for hospitality software company Agilysys, a principal partner of AHICE South East Asia, said the conference will provide an important opportunity for industry to connect and collaborate.

Marshall said: “AHICE South East Asia continues to bring together hospitality leaders from across the region to exchange insights, explore new opportunities, and discuss the future of the industry. With a strong line-up of speakers and networking opportunities, this year’s event sets the stage for invaluable conversations on hotel investment and operations, offering key takeaways for businesses looking to stay ahead in this fast-paced industry.”

Elements of design and then some

Meanwhile, on the heels of the successful hotel architecture and interior design conference, Design Inn Symposium Australasia-Pacific, the South East Asia Design Inn Symposium will examine the critical components of hospitality design and explore exciting new properties to open in the region.

Curated by the best creative minds in the business, the South East Asia Design Inn Symposium will offer inspiring masterclasses, project deep-dives and evocative panel sessions featuring leading architects, designers, hotel operators and owners.

Key sessions include: Designing for Adapting Brands: How To Stay On-Brand While Evolving Over Time; Operations In Design: How Functionality Meets Creativity; and a keynote Q&A with Richard Hassell, co-founder and director of WOHA Design, in conversation with Onyx ASW CEO Ivan Sunde.

AHICE South East Asia is supported by leading multinationals including Agilysys, Hilton, IHG, Marriott International, Pan Pacific Hotels Group, and Travel + Leisure Co. as principal partners.

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Cathay Pacific garners two design awards for its inflight entertainment system

The post Cathay Pacific garners two design awards for its inflight entertainment system appeared first on TD (Travel Daily Media) Travel Daily Media.

Cathay Pacific’s inflight entertainment (IFE) system recently received nods from two of the world’s most prestigious design awards: the German Design Award 2025 and the Red Dot Award 2024.

The airline was named a Gold winner in the Excellent Communications Design-Interactive User Experience category of the German Design Award and a winner of the Red Dot Award: Brands & Communication Design-User Interface Design.

These awards reaffirm Cathay Pacific’s excellence when it comes to delivering an exceptional customer experience and design, as well as its commitment to becoming the world’s best premium airline. 

Hailed for human-centric design

Vivian Lo, Cathay general manager for customer experience and design, said: “We are incredibly honoured and humbled to be presented with two of the most internationally acclaimed awards in the design arena, which serve as a further acknowledgement of our steadfast commitment to delivering world-class experiences to our customers.”

Cathay Pacific and Reaktor developed the IFE with a thoughtful, human-centric design, underpinned by innovation, customer comfort and an intuitive graphical user interface. 

Lo added: “With these recognitions, we hope to continue to lead the charge for the industry and beyond as we strive to push the envelope of customer experience, ensuring that every facet of the journey is genuinely cared for.”

Designed with passenger enjoyment and comfort in mind

With a focus on visual harmony, intuitive user interaction and accessibility, Cathay Pacific’s award-winning IFE system provides customers with an enhanced level of control over their travel environment by fully integrating cabin technology with the seats. 

Customers are placed at the very heart of the design, which has been informed by years of customer research and insights.

The IFE includes key customer-centric features as well as innovations that complement the cabin interiors. 

Among them is My Journey, which seamlessly blends flight tracking with inflight entertainment by incorporating real-time flight paths and map layers to create a game-like flight path preview. 

For a premium digital experience, customers can also pair their Bluetooth-enabled headphones to the 4K ultra-high-definition screen. 

In addition, in the all-new Aria Suite Business class onboard the airline’s retrofitted Boeing 777-300ER aircraft, customers can tailor the space to their needs using the interactive seat controls on the in-seat entertainment touchscreen, where pre-set seat modes such as Relax, Work and Sleep are available for added ease. 

The seat control interface even features live lavatory status, enabling customers to see which lavatory is unoccupied without having to leave their seats.

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Source: traveldailymedia

AirAsia is AirlineRatings.com’s World’s Best Low-cost Airline for 2025

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AirAsia was recently hailed World’s Best Low-Cost Airline for the year at AirlineRatings.com’s World’s Best Airlines 2025.

This distinction reinforces AirAsia’s leadership when it comes to delivering value-driven air travel that continues to elevate industry standards. 

Sharon Petersen, Airline Ratings Pty Ltd commented: “AirAsia’s operations stand out for their extensive flight network and destinations connecting Southeast Asia to the world and the world to Southeast Asia, offered at affordable fares. Additionally, AirAsia’s hot meals are recognised as some of the best-tasting among low-cost carriers and represent good value especially when pre-purchased at the time of booking.”

AirAsia Aviation Group chief executive Bo Lingam attributed this latest accolade to the dedication of all of AirAsia’s Allstars, the airline’s relentless pursuit of innovation and excellence and the support of its guests over the years.

Lingam said: “Being consistently ranked among the world’s best low-cost airlines by AirlineRatings.com since 2018 shows that we’ve delivered across key metrics of safety, value, guest satisfaction, and reliability. Starting 2025 with this recognition, alongside our recent 7/7 safety rating, reinforces our drive to keep evolving, improving, and delivering the best possible experience for our guests. We thank the team at AirlineRatings for their comprehensive approach in recognising airlines that go above and beyond.”

Constant innovation is key

The CEO likewise pointed out that AirAsia made significant strides across the region by staying agile and continuously innovating to enhance our services and connectivity, all while actively managing the challenges of soaring demand and industry supply constraints. 

From seamless mobile check-in and real-time updates to AI-powered personalisation and enhanced service recovery options, the airline’s efforts are aimed at delivering the most reliable yet value driven travel experience.

Lingam concluded by saying: “Looking ahead, our focus remains on fleet expansion, boosting connectivity to both well-travelled destinations and new secondary cities, digital enhancements, and airline consolidation to meet growing travel demand. With affordability, innovation, and sustainability at the core of our strategy, we are committed to strengthening trust with all our stakeholders, from our guests and employees, to our partners, as we build the world’s first global low-cost network carrier.”

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Source: traveldailymedia