Tag Archive for: Booking

International Visitor Arrivals to Singapore increased by 21% vis-à-vis 2023 to16.5 million 

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View of the skyline of Singapore with the Marina Bay Sands and the financial district

 

Singapore’s tourism sector posted a strong performance in 2024, with Tourism Receipts (TR) likely to reach the upper bound of STB’s 2024 forecast, setting a new record in tourism spend. International Visitor Arrivals (IVA) increased by 21% (compared to 2023) to 16.5 million, showing robust growth in visitor arrivals.

Melissa Ow, Chief Executive, Singapore Tourism Board (STB), said: “In 2024, Singapore’s tourism sector posted a strong performance, an affirmation of the industry’s efforts in refreshing our products and experiences, as well as embarking on new collaborations this past year. Collectively, these efforts elevated Singapore’s destination appeal and strengthened the sector’s capabilities and competitiveness.”

2024 Tourism Performance

Tourism receipts reached $22.4 billion between January and September 2024 (an  increase of 10% compared to the same period in 2023). All spend categories have  shown year-on-year growth, led by Sightseeing, Entertainment & Gaming (SEG) at 25%,  followed by Accommodation at 17%. Meanwhile, Food & Beverage (F&B) and  Shopping saw a 6% and 5% increase respectively, with other categories such as  airfares and business spending contributing to TR as well.

Mainland China, Indonesia, and Australia emerged as the top tourism receipts generating markets, contributing $3.58 billion, $2.13 billion, and $1.44 billion respectively (excluding Sightseeing, Entertainment and Gaming)2. Notably, Mainland  China and Japan showed strong year-on-year growth in tourism receipts.

Top markets for visitor arrivals were Mainland China (3.08 million), Indonesia (2.49 million) and India (1.20 million). Other markets that exhibited healthy year-on-year  growth included Japan, Taiwan, the UK, and the USA, representing a good mix of short,  mid and long-haul markets. Contributing factors included the 30-day mutual visa  exemption3 with Mainland China, and Singapore’s strong growth in air connectivity. In  2024, Changi Airport had a total international seat capacity of over 41 million,  representing a 15% increase compared to 2023 and 98% recovery to 2019.

Other key factors that contributed to the overall growth in visitor arrivals include  Singapore’s robust year-round calendar of lifestyle events and concerts, which has  enhanced the city-state’s appeal as a premier tourist destination. Family-friendly  attractions at precincts such as Gardens by the Bay, Sentosa, and Mandai Wildlife  Reserve, including the Bird Paradise, along with key leisure events like the Formula 1 Singapore Airlines Singapore Grand Prix 2024 and Singapore Art Week, were also  instrumental in boosting visitor arrivals and spending across the tourism sector and  related industries. Singapore continued to attract quality MICE events, while the cruise  industry saw several highlights including notable maiden calls and ships homeporting.

In addition, Singapore’s hotel industry demonstrated positive growth in 2024, with  Average Room Rate (ARR) and Revenue per Available Room (RevPAR) increasing year on-year, reaching $276 (1.4% increase compared to 2023 ARR) and $226 (3.0%  increase compared to 2023 RevPAR) respectively. Average Occupancy Rate (AOR)  was 81.8% in 2024, a 1.3% point increase compared to 80.5% in 2023. There was an  addition of 1,421 new hotel keys, including notable openings such as The Standard  Singapore, Into the Woods and Mercure ICON Singapore City Centre.

 

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United to restart service to Tel Aviv, Israel

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United is pleased to announce plans to restart New York/Newark to Tel Aviv service on March 15, with a second daily flight planned to begin 29 March. This resumption follows a detailed assessment of operational considerations for the region and close work with the unions who represent our flight attendants and pilots. The flights will be operated on Boeing 787-10s.

United has a longstanding commitment to serving Tel Aviv, and this return will make United the first U.S. airline to resume service this year. United also offers connections to Tel Aviv through partners including Lufthansa Group airlines. United will continue to evaluate opportunities to restore additional flights based on demand.

 

 

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Turkish Airlines opens its largest international lounge outside Istanbul at Tokyo Narita Airport

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Turkish Airlines has opened its largest overseas lounge at Narita International Airport in Tokyo. Opening a seventh lounge outside of Türkiye means that the airline, which flies to more countries than any other carrier, is providing its world-renowned hospitality and service excellence to more travellers globally.

Speaking at the lounge’s opening ceremony, Ümit Develi, Turkish Airlines’ VP of Sales Far East & Oceania, said: “We are glad to open our largest overseas lounge at Tokyo’s Narita Airport, offering our guests a space that harmonises Turkish hospitality with Japanese elegance, symbolising over a century of close relations between our nations. Turkish Airlines’ lounge at Narita International Airport reflects our dedication to enhancing the travel experience and further strengthening our presence in the Asia-Pacific region.”

Akihiko Tamura, President & CEO of Narita International Airport Corporation, said: “We sincerely appreciate the establishment of the lounge at Narita Airport. Turkish Airlines has greatly contributed to the expansion of Narita Airport’s network, and we are truly honoured that the airline has chosen Narita Airport as the location for its second lounge in Asia.

“With Turkish Airlines’ world-class route network connecting the entire globe, the opening of the lounge will enable us to provide even greater value to our passengers. We wish Turkish Airlines continued success and look forward to further enhancing Narita Airport’s capabilities while growing together in partnership.

Located in Terminal 1 South Wing, Satellite 4, Gate 47, Turkish Airlines’ Lounge at Narita will cover approximately 1,500 m² once the second phase is complete. In the first phase, the expansive 800 m² lounge will offer a comfortable environment for up to 105 passengers.

Open daily from 07:30 to 21:45, the lounge will be available to Miles&Smiles Elite Plus and Elite cardholders, and Miles&Smiles Elite Corporate cardholders. Star Alliance Gold members and Business Class (First Class) passengers flying with Star Alliance member airlines will also be able to relax in the lounge before their flights.

Designed with a focus on luxury and comfort, Turkish Airlines’ Lounge in Narita presents an array of amenities to elevate the passenger experience. Guests can enjoy a buffet-style selection of Turkish, Japanese, and Far Eastern cuisines, with highlights including a Turkish pide oven (the only one at a lounge outside of Istanbul) offering freshly baked pide during lunch and dinner. Additional features include relaxation areas, daybeds with apron views, and a VIP room for enhanced privacy. Facilities such as shower rooms, accessible restrooms and a baby care room ensure all passenger needs are met.

Connectivity is prioritised with complimentary Wi-Fi, flight information screens, and a dedicated workspace. Reflecting Turkish Airlines’ commitment to artistry and culture, the lounge’s design incorporates traditional Turkish marbling art and nods to iconic destinations, such as Mount Fuji at the entrance.

With the addition of the Turkish Airlines Lounge in Narita, the flag carrier now operates seven exclusive lounges at international airports in Nairobi, Moscow, Miami, Washington, Bangkok and New York. Each lounge represents flag carrier’s commitment to delivering an exceptional standard of service and the warm touch of Turkish hospitality, while enhancing seamless connectivity across its global network.

 

 

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The Amazing Thailand Romance Month is on

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The Tourism Authority of Thailand (TAT) and Central Group  began celebrating the Amazing Thailand Romance Month on 1st February.

This unique campaign kicked off via grand events held at Central World and Suvarnabhumi Airport. 

Part of the 2 BY 4 Global Campaign, the initiative enhances travel experiences for couples and LGBTQ+ travellers throughout February.

The opening salvo at Central World was led by TAT governor Thapanee Kiatphaibool.

Also in attendance were TAT deputy governor for international marketing in Europe, the Americas, Middle East and Africa Siripakorn Cheawsamoot, along with other senior TAT executives and representatives from Central Group. 

Here come the tuk-tuks

A key highlight was the release of 20 iconic tuk-tuks, symbolising Thailand’s warm welcome and promoting key tourist routes, including Siam Square and Sukhumvit. 

In the afternoon, a special Lucky Draw event offered international travellers luxury hotel discounts, shopping vouchers, dining experiences, health and wellness packages, as well as a curated selection of  exciting travel activities.

All of these are made possible through partnerships with over 50 domestic and international brands.

The Amazing Thailand Romance Month celebrations will run until 16th February at four major international airports, with additional exclusive travel benefits and discounts available beyond that date at participating shopping malls and partner venues across Thailand.

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13th edition of the Hotel & Hospitality Expo Saudi Arabia from 8-10 April

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The 13th edition of the Hotel & Hospitality Expo Saudi Arabia is set to return as a standalone event in 2025. It will serve as a pivotal platform for global industry leaders to capitalise on Saudi Arabia’s booming tourism sector while contributing to the Kingdom’s ambitious Vision 2030 objectives.

The strictly B2B event, which will run from April 8-10 at the Riyadh International Convention & Exhibition Centre (RICEC), is already seeing a high demand with hundreds of exhibitors from 26 countries including Türkiye, China, India, and Italy, and strong participation registered from Saudi Arabia. Major industry names confirmed include RAK Porcelain, BAAL, Palatino, Technogym International, Sealy, Sleep High, Port Store, True International, Anatomy Fitness, and Egyptian Porcelain.

Organizers dmg events & KAOUN International have separated the show from its previous co-location alongside INDEX Saudi Arabia and the Lighting Design & Technology Expo. Due to the high demand from exhibitors, the event aims to better servicing Saudi Arabia’s unprecedented hospitality industry growth.

“As Saudi Arabia continues its strategic expansion within the global hospitality landscape and towards its goals for Vision 2030, this year’s Hotel and Hospitality Expo is poised to be a significant milestone,” said Jasmeet Bakshi, Vice President, Design and Hospitality at dmg events. “With all four halls in RICEC sold out, the event underscores the rapid growth and developing opportunities within the Kingdom’s hospitality sector.”

Saudi Arabia’s hospitality industry is undergoing unprecedented new build development. According to Knight Frank, the Kingdom will welcome 320,000 new hotel rooms by 2030 to cater to 150 million annual tourists as part of the Saudi Vision 2030 goal of having tourism contribute 10 per cent of GDP. More than a third – 67 per cent of the new rooms — will be in ‘upscale’ or ‘luxury’ 4- and 5-star properties. New hotel management agreements are being announced monthly, with owners opting for ambitious refurbishments to remain competitive.

The expo’s dedicated industry focus has attracted the official support of the Restaurant and Café Owners Association, which boasts a network of 3,500-plus restaurateurs and investors with numerous industry buyers expected to attend. Ahmed Alkashakri, CEO of Restaurants & Cafes Association: “The event presents unparalleled opportunities to explore innovative solutions that will propel our industry forward. It will also showcase the immense potential of Saudi Arabia’s hospitality and tourism transformation, offering valuable insights and benefits for all.”

The sector outlook is strong, driven by major projects and global events such as the 2027 Asian Cup, the FIFA World Cup 2034, and World Expo 2030, which is expected to attract 40m visitors and contribute $94.6bn to the Saudi economy. Additionally, the launch of Riyadh Air in 2025 will boost growth with flights to 100-plus destinations across six continents.

Considered ‘The gateway to Saudi Arabia’s hospitality sector,’ the Hotel & Hospitality Expo is expected to attract 8,000 industry professionals to network, forge alliances, and explore the latest innovations and excellence across the entire hospitality eco-system. Attendees will also discover the trends and timelines for Saudi Arabia’s hospitality masterplan through expert presentations and panel discussions from C-level executives at Diriyah Company, Marriot International, and Hilton, among others, at the show’s ‘Hospitality Leaders’ Summit.’ The show will also boast the Hotel & Hospitality Awards.

dmg events, is a leading organizer of face-to-face events in the region, has delivered world-class exhibitions in the Kingdom since 2011, leveraging deep regional ties and global expertise to fuel industry growth. “The exhibition industry is inextricably linked to international and domestic business tourism. With over a decade of experience in the Saudi market dmg events is playing its part in driving the hospitality industry,” added Bakshi. “Hotel & Hospitality Expo is in the vanguard of that growth drive.”

 

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Radisson Resort Khopoli opens with 115 keys in Maharashtra

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Radisson Hotel Group strengthens its footprint in Maharashtra with the launch of Radisson Resort Khopoli, an upscale property offering a perfect blend of comfort and convenience. This opening adds to the Group’s growing portfolio in the state, which includes well-known brands such as Radisson Blu, Park Inn by Radisson, and Country Inn & Suites.

Strategically located near Mumbai and Pune, Radisson Resort Khopoli offers guests a refreshing escape from city life. The resort caters to travellers seeking relaxation, adventure, and business opportunities, with easy access to popular attractions like Imagicaa Water Park, Zenith Waterfall, and ancient temples in the region. Guests can also explore the scenic beauty of Khopoli by hiking up to Mrugagad Fort, which offers breathtaking views of the valley from its ancient watchtower.  The resort’s prime location ensures seamless connectivity, with Mumbai’s Chhatrapati Shivaji Maharaj International Airport just a 2-hour drive away and Khopoli Train Station and Bus Stand accessible within 20-25 minutes.

“The launch of Radisson Resort Khopoli is a significant step in our strategy to expand in emerging leisure destinations across India. Maharashtra continues to be a key market for us, and with this opening, we are tapping into the growing demand for premium hospitality in offbeat locations. With its scenic surroundings and comprehensive amenities, the resort is poised to become a preferred choice for leisure travellers and a sought-after destination for memorable weddings and celebrations. Our focus is on catering to this demand by offering quality accommodations and amenities, while also contributing to the local economy,” said Nikhil Sharma, Managing Director and Area Senior Vice President, Radisson Hotel Group South Asia.

Radisson Resort Khopoli offers 115 modern rooms and suites, complemented by diverse dining options like Charlotte, an all-day global and Indian cuisine restaurant, and the Speakeasy Lounge, known for its innovative cocktails. Guests can unwind at the rooftop infinity pool, fitness center, or spa with traditional wellness treatments. The resort also features versatile indoor and outdoor event spaces with advanced audiovisual technology and customizable catering, making it an ideal destination for weddings, corporate retreats, and social gatherings amidst serene surroundings.

“We are delighted to partner with Radisson Hotel Group to introduce Radisson Resort Khopoli, a destination that perfectly blends comfort, convenience, and scenic beauty. With its ideal location, modern amenities, and versatile event spaces, we believe the resort will become a preferred choice for travellers seeking relaxation, adventure, and unforgettable celebrations. We are confident that this collaboration will contribute to the region’s growing appeal as a premier leisure and wedding destination,” said Abhishek Agrawal, Owner of Radisson Resort Khopoli.

“We are excited to welcome guests to our resort and offer them a perfect blend of relaxation and adventure in this picturesque setting. With our world-class amenities and personalized service, Radisson Resort Khopoli is poised to become the preferred destination for travellers seeking an enriching stay experience,” said Prakash Shankar, General Manager of Radisson Resort Khopoli.

Radisson Hotel Group continues to command a leading presence in the Indian market and is one of the country’s largest international hotel operators with over 194 hotels in operation and development. It continues to be the largest hotel operator in a tier-1 market like Delhi NCR, while over 50% of its portfolio is in tier-2 and 3 markets. With hotels in over 114 destinations across India, Radisson Hotel Group has properties located within a 4-hour drive of each other. The Group has successfully introduced various brands to the growing Indian market, including Radisson Collection, Radisson Blu, Radisson, Radisson RED, Park Inn by Radisson, Park Plaza, Park Inn & Suites by Radisson, Country Inn & Suites by Radisson, and Radisson Individuals and its extension Radisson Individuals Retreats.

 

 

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GRT Hotels & Resorts unveils exclusive summer meeting offers in South India

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GRT Hotels & Resorts is delighted to unveil its exclusive summer meeting offers across four of its distinguished Radisson properties—Radisson Blu Hotel & Suites GRT Chennai, Radisson Blu Resort Temple Bay Mamallapuram, Radisson Resort Pondicherry Bay, and Radisson Bengaluru City Centre. These offers are designed to provide meeting planners with seamless event experiences at some of the most sought-after destinations in South India.

Jit Bose, Vice President – Commercial, GRT Hotels & Resorts, emphasized the significance of these offers: “We are thrilled to launch these exclusive meeting offers, strategically designed to provide corporate planners with diverse venue options, outstanding hospitality, and exceptional value. By introducing these packages well in advance, we aim to give businesses and event organizers ample time to plan and customize their events with us.”

With a mix of urban city-center hotels and scenic beach resorts, these properties offer versatile meeting spaces, state-of-the-art facilities, and curated dining experiences that cater to corporate events, conferences, and incentive groups. Each venue provides a unique blend of business-friendly amenities and leisure opportunities, ensuring an inspiring environment for productive gatherings.

Exciting Benefits for Meeting Planners:

  • All-inclusive meeting packages tailored for corporate gatherings
  • World-class cuisine with customizable menus and themed dining options
  • Unique venues, from boardrooms and banquet halls to beachfront lawns and poolside settings
  • Radisson Rewards benefits for meeting planners and corporate bookers
  • Seamless planning support from our dedicated events team

With its signature blend of luxury, hospitality, and world-class service, GRT Hotels continues to be a trusted choice for corporate events and MICE (Meetings, Incentives, Conferences, and Exhibitions) in South India.

 

 

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Vietjet reports strongest business year post-pandemic with Record Growth in 2024

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Vietjet  has reported strong growth in 2024, expanding its international flight network, upgrading its fleet, and achieving record revenue and profits.

Breakthrough Revenue Driven by Post-Pandemic Growth

In Q4 2024, Vietjet’s aviation revenue reached VND 19.776 trillion (approx. SGD 1.061 billion), a 36% year-on-year (YoY) increase, while after-tax profit rose 247% to VND 167 billion (approx. SGD 8.97 million). For the entire year, Vietjet’s aviation revenue reached VND 71.545 trillion (approx. SGD 3.835 billion), up 33% YoY, while after-tax profit surged 697% to VND 1.301 trillion (approx. SGD 69.78 million). As of 31 December, 2024, Vietjet’s total assets stood at nearly VND 99.5 trillion (approx. SGD 10.709 billion), with a debt-to-equity ratio of 2.12 and a liquidity ratio of 1.71, both within safe industry standards.

In 2024, Vietjet transported over 25.9 million passengers on 137,000 flights across 145 routes, including 44 domestic and 101 international. It led Vietnamese carriers in passenger volume and added 10 new aircraft, achieving an 87% load factor and a 99.72% technical reliability rate.

Vietjet’s Global Push: First U.S. Flight and Beyond

Vietjet’s strong results highlight its strategy to expand internationally while reinforcing its domestic network. In Q4 2024, it launched direct flights from Da Nang to Ahmedabad (India) and Ha Noi to Kuala Lumpur (Malaysia), while increasing frequencies to key destinations like South Korea and Japan.

Vietjet also signed a cooperation agreement with Emirates to boost connectivity between Vietnam, Dubai (UAE), and global destinations. New direct routes to Hyderabad and Bangalore (India), as well as Beijing and Guangzhou (China), will further strengthen ties with these high-potential markets.

Vietjet made history with its first-ever flight from Vietnam to the U.S., holding talks worth VND 352.465 trillion (approx. SGD 18.94 billion) with key U.S. partners. This builds on previous deals with Boeing, GE, CFM, Pratt & Whitney, and Honeywell, totalling nearly VND 1,258.953 trillion (approx. SGD 67.65 billion). The airline is also exploring partnerships with SpaceX and in-flight internet providers to enhance digital capabilities and customer experience.

In 2025, Vietjet is focused on expanding its international network to strengthen connections between Vietnam and the world, while prioritising sustainability and technological innovation to drive global trade, investment, and cultural exchange.

 

 

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Improved convenience drives up inbound tourism in China

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As 2025’s Spring Festival draws to a close, several travel platforms report a significant increase in inbound tourism bookings throughout China.

According to the most recent reports, inbound tourism bookings in China were up by over 200 percent year on year, boosted by arrivals from key source markets like Japan, Malaysia, Singapore, South Korea, and the United States.

Tourism authorities cite China’s optimised visa-free policy is one of the primary factors for this growth in numbers.

The visa-free policy pays off and then some

The National Immigration Administration extended the stay duration for foreign nationals eligible for visa-free transit last 17th December.

From the previous 72 hours and 144 hours, visa-free entry for those transiting in China was stretched to 240 hours or 10 days. 

At the same time, Chinese authorities added 21 ports of entry and exit for visa-free transit individuals, further expanding the areas allowed for visa-free transit travelers. 

The number of countries eligible for visa-free entry into China has also increased since December of last year, so authorities have been working to provide greater convenience for foreign visitors to China.

With the continuous relaxation and optimization of the country’s entry policies and the continuous enhancing of services to provide greater convenience for foreign visitors, the inbound travel surge will have a profound and lasting impact on the nation’s tourism market even beyond the Spring Festival rush.

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HomeExchange launches in India with lowest membership fee

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Paris-based home-sharing network HomeExchange has officially launched in India, introducing an innovative and cost-effective way for Indian travelers to explore destinations globally. With an ambitious goal of integrating up to 5,000 Indian homes into its network within the first year, HomeExchange is set to revolutionize the travel landscape by offering an annual membership fee of just ₹7,500, the lowest worldwide.

A New Era of Travel in India

With a rapidly growing outbound travel market projected to reach $55.4 billion by 2034, India presents a prime opportunity for HomeExchange’s expansion. Unlike traditional accommodations, the platform enables members to swap homes without financial transactions, making travel more accessible, sustainable, and immersive.

Talking about the new development, Charles-Edouard Girard, Co-Founder of HomeExchange, said: “We’re thrilled to bring HomeExchange to India, a market that values authenticity and affordability in travel,” “It’s not just about where you stay, but how you connect with people and cultures in a transformative way.”

The company’s expansion in India will occur in two phases. Phase one would be targeting outbound travelers from metro cities such as Mumbai, Bengaluru, Chennai, and Delhi NCR. Phase two would be establishing a presence in key tourist destinations like Goa, Jaipur, and Shimla, attracting inbound travelers.

Safe, Flexible, and Affordable Home Swapping

HomeExchange boasts a community of 210,000 members across 155 countries, with a new exchange occurring every minute. To ensure trust and security, the platform offers a verified, members-only experience with property damage coverage of up to $1,000,000, giving Indian travelers peace of mind.

“Our model isn’t just about cost savings; it’s about offering travelers a richer, more localized experience,” said Emmanuel Arnaud, CEO of HomeExchange. “By democratizing travel and fostering a community built on trust, we see India emerging as one of our top five global markets within the next five years.”

Making Global Travel More Accessible

HomeExchange’s unique GuestPoints system allows members to earn points by hosting travelers in their homes. These points can then be used to book stays in other members’ homes worldwide—eliminating accommodation costs while fostering a global network of trusted travelers. As hotel prices in international destinations continue to rise by 20-30% annually, HomeExchange offers an affordable and flexible alternative. For a flat ₹7,500 annual fee, Indian members can enjoy home exchanges without the need to host first, making it an attractive option for budget-conscious travelers, frequent explorers, and families seeking more comfortable stays.

To manage its Indian operations, HomeExchange will establish a dedicated hub in Delhi NCR, overseeing community engagement, partnerships with tourism boards, and collaborations with sustainability-focused organizations. With a vision to reshape how Indians travel, HomeExchange is poised to become a game-changer, offering a cost-effective, immersive, and community-driven alternative to conventional accommodations. As more travelers seek deeper cultural connections, this launch marks the beginning of a transformational shift in India’s travel industry.

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