CORPORATE Travel Management is now the sixth biggest travel manager in the world, with the company’s CEO Jamie Pherous this week confirming expectations of “material growth this year”.
Pherous was one of the keynote presenters at the TravelIQ conference in Sydney, and despite rapid expansion in recent years noted that there was still plenty of room for further upside, with CTM still comprising less than 0.3% of the US market.
With global TTV exceeding $6 billion “we haven’t even touched the sides,” Pherous said.
He highlighted key aspects of the CTM structure, including alignment of staff remuneration to client objectives rather than profit, and technology hubs across the globe where systems can be rapidly adapted to local needs to help win & retain clients.
Source: traveldaily