QANTAS’ new services via Qantas Agency Connect (TD 05 Dec) launched today.
The additions include a new webchat service for online support and a Ticket Request Form, where requests can be submitted to the Qantas Agency Connect team for action.
Additionally, the updated service now offers a Fare Rule Waiver Form, where visitors can complete a waiver request online for change fee and ticket validity.
The platform also provides a view and track service called My Requests, where customers can check the status, progress and authority numbers of requests.
More information about the provided services can be accessed via the Qantas Learning Hub – CLICK HERE.
Source: traveldaily