AN ONGOING dispute over pax service charges totalling almost RM480 million at Kuala Lumpur Int’l Airport 2 between AirAsia and Malaysia Airports Holdings Berhad (MAHB) has reached new heights, after MAHB rejected the airline’s offer of mediation.
AirAsia stated its losses came from “loss of customers in the last four years, owing to disruptions and poor condition of the terminal”, served the notice on 31 Jan, with the airline hoping to “settle the issue amicably”.
“We regret that MAHB has refused AirAsia’s olive branch to resolve outstanding issues between us through mediation,” said AirAsia Malaysia Chief Executive Officer Riad Asmat.
“We will seek guidance from Mavcom on the next steps…however, we reserve our rights to take all necessary actions to protect the interests of our guests and shareholders,” he added.
Source: traveldaily