ENTIRE Travel Group has launched a “self-famil” program for its in-house team of destination specialist consultants, who will all travel annually on a 10-day educational trip to experience key products.
The company is also undergoing strong growth, following last year’s merger with CIT Holidays (TD 23 Apr 2018), with Entire’s portfolio now encompassing France, Italy, Switzerland, the Maldives, Tahiti, New Caledonia, Canada & Alaska and more.
The generous educational program sees the study tours take place during low season, with the trips not counted as annual leave and involving no cost to the staff.
Entire Travel Group Sales Director Greg McCallum said the self-famil program represented a significant investment, but was “one that is further enriching a company culture that celebrates and rewards genuine expertise.
“It is also contributing positively to staff members’ self-esteem as well as driving productivity gains and helping us attract and retain the industry’s most talented consultants – which is in turn ensuring our travel agency partners reap the long-term benefits,” McCallum said.
“Ultimately we believe that unless a wholesale company has a credible, structured program in place to ensure its consultants are getting regular on-the-ground experience then it is really just ‘talking the talk’.
“It’s the difference between speaking to someone who ‘went there once’ and someone who ‘just got back’,” he said.
McCallum said more than half of Entire Travel Group’s employees had already embarked, on or were currently booked to take part in, self-famil journeys.
Source: traveldaily