INSIGHT Vacations Global CEO Ulla Hefel Bohler has confidence the brand has the knowledge and experience to handle Brexit in “the smoothest possible way”.
During her visit down under last week, she told TD until it’s made clear whether it’s going to be a hard Brexit or a deal is going to be reached, it will be hard to say exactly what the company will do, but assured “we will ensure that our travellers are not disrupted.
“We’ve been looking at various ‘what if’ scenarios so that we are ready to spring into action once we know what exactly is happening,” Bohler said.
“We’ve been in this business for a long time & we always deal with changes in the best possible way to ensure that our customers are taken care of & are not disrupted.”
Meanwhile, Bohler stated the Insight Vacations brand had “never been stronger”.
She emphasised strength in the brand’s global positioning, feedback and numbers, with the North America market performing “exceptionally strongly” and Asia pinned as a strong growth region.
Bohler said Insight was now giving Asia more emphasis and focus, admitting it was “probably one of the regions we haven’t really been as present as we should have been”.
In the Australian market, the company is “very happy with how 2019 turned out”, Bohler said, adding that “considering what’s happened globally we’ve had a good year” in 2019.
She said 2020 is off to a very strong start, predicting it would be a very strong year for the company.
“I really think everything that we can control, we are absolutely ticking every single box and there is no reason why we shouldn’t have a fantastic 2020 out of the Australian market,” Bohler said.
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Source: traveldaily