AUTHORITIES in India have launched a formal investigation into the abrupt closure of the Cox & Kings office in Kolkata last week (TD 02 Oct) which saw more than 2,000 staff laid off without notice or three months’ back pay.
The Times of India reports that police have “registered a case” against the parent company of the collapsed Tempo Holidays and Bentours (TD 04 Oct), alleging misappropriation of tour bookings and “cheating customers…on the pretext of conducting tours to various foreign destinations”.
The report says more than 15 tours to Europe, the USA, Australia and NZ have been cancelled, disrupting the travel plans of over 1,000 people.
Complaints from consumers indicate the tours were not conducted and no money was refunded.
Passengers had reportedly arrived at the airport ready to depart, only to be told that there were no bookings in their names.
The CEO of Cox & Kings, Peter Kerkar, is also a director of Tempo Holidays Pty Limited which was placed into administration last month, putting 90 local staff out of work and seeing unsecured creditors owed millions of dollars.
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Source: traveldaily