“That letter” prompts feedback

“That letter” prompts feedback

THERE’S been a significant amount of commentary on the open letter to AFTA and the travel industry published in yesterday’s issue of Travel Daily.

The sector is abuzz with both positive and negative feedback, proving that healthy debate is alive and well.

Many have praised the frank and forthright assessment of the industry’s prospects expressed by the writer, while AFTA CEO Darren Rudd this morning confirmed the TD letter would form part of papers presented for discussion to the Federation’s upcoming Board meeting next week.

An aside at the end of the paper about destination webinars and industry training also polarised commentary, with one respondent saying in his 20 years of agency ownership he had always been told to work ON the business, not IN the business, but had not had the time to do so.

“Now I do and I am doing all the training I can, as are my staff,” he said, hailing webinars from AFTA and other resources as “fantastic and varied, and many of them are from companies that I could not afford to engage on my own”.

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Source: traveldaily