TAFE NSW says its Tourism Industry Skills Reference Group is working closely with industry stakeholders to ensure that training offerings are aligned to tourism workforce needs following the impacts of the COVID-19 pandemic.
The Reference Group comprises representatives from TAFE, the NSW Tourism Advisory Council, Destination NSW, Merlin Entertainment, Dave’s Travel Group, the Australian Tourism Export Council and the Australian Federation of Travel Agents.
“Skills training will play a large role in preparing businesses for a post-pandemic environment,” according to TAFE NSW Head of Tourism and Experience Services SkillsPoint, Andrea Poletti.
A recent TAFE survey of travel and tourism professionals asking about the skills they expected to need in a COVID-19 recovery situation indicated that “operationalising COVID-19 protocols, digital marketing and agile leadership are some of the training areas important to the sector,” Poletti said.
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Source: traveldaily