VIRGIN Australia customers will have all travel credits and Velocity Frequent Flyer points carried forward, with the value of travel credits to be provided after the airline emerges from administration.
Customers with credits for bookings made prior to administration will have their booking dates extended to 31 Jul 2022 for travel until 30 Jun 2023.
The carrier said further information about the use of credits would be provided to customers in due course.
Meanwhile, AFTA has welcomed the announcement that all credits and forward bookings will be honoured, as well as Virgin’s commitment to supporting regional Australia.
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Source: traveldaily