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IATA Highlights Critical Priorities for Aviation Safety and Operations at WSOC in China

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The International Air Transport Association (IATA) highlighted three critical priorities for aviation safety and operations at the World Safety and Operations Conference (WSOC) in Xiamen, China. 

“The environment in which airlines operate has grown even more complex as conflicts and regulatory fragmentation have proliferated.  As a result, we have seen airspace closures, drone incursions and rising global navigation satellite system (GNNS) interference disrupt connectivity, underm ine confidence, and threaten safety. Ensuring aviation remains the safest mode of transport requires strong leadership, robust adherence to global standards, and smarter use of data. By focusing on these—industry and government together—we will build a safer, more resilient and increasingly efficient global aviation system that can manage today’s risks and is prepared for those of tomorrow,” said Mark Searle, Global Director Safety, IATA.

 Defending and Advancing Global Standards
Global standards are essential to aviation safety. Current standards must be adhered to and future standards must be developed to continuously improve industry safety performance. Currently, this focus revolves around:

  • Addressing GNSS Interference: Reports of GNSS interference have increased by more than 200% between 2021 and 2024. Neither spoofing nor jamming of GNSS systems is acceptable. Together with EASA, IATA has launched a GNSS Resilience Plan built on four priorities: monitoring and reporting, prevention tools, backup infrastructure, and civil–military coordination. The next step is for ICAO to advance these solutions through global standards, guidance, and reporting.
  • Protecting Aviation’s Radio Spectrum: The radio spectrum essential for aviation navigation, defined in ITU’s global standards, must be safeguarded. The rapid expansion of 5G, and soon 6G, is putting pressure on aviation’s allocations. In several markets, including Australia, Canada and the United States, 5G rollouts have created interference risks near airports and forced costly retrofits. Stronger coordination with telecommunications regulators and realistic timelines for mitigation are urgently needed, along with the development of more resilient on-board systems.
  • Timely Accident Investigation Reporting: Global standards under Annex 13 of the Chicago Convention clearly define the need for timely accident investigations. Yet, only 58% of accidents between 2019 and 2023 have produced a final report. Delays hinder the industry’s ability to learn vital safety lessons and create space for speculation and misinformation. IATA continues to remind governments of their obligations while recognizing progress, such as the prompt preliminary reports issued following recent accidents in India, South Korea, and the United States.

 Using Data to Enhance Performance

Data is transforming aviation safety, delivering the insights needed to anticipate risks and enhance performance. Through the Global Aviation Data Management (GADM) program, which integrates the Flight Data eXchange (FDX), Incident Data eXchange (IDX), and Maintenance Cost Data eXchange (MCX), IATA is enabling data-driven decision-making across airlines and regulators.

Areas where data is making a difference include:

  • Turbulence Aware: IATA’s Turbulence Aware platform shares data in real-time, enabling pilots and dispatchers to mitigate the risks stemming from inflight turbulence. Participation in the platform grew 25% over the past year, with 3,200 aircraft including Air France, Etihad, and SAS now sharing real-time turbulence data to enhance flight safety and efficiency.
  • Predictive safety insights: The SafetyIS database, drawing on in-flight data from 217 airlines, enables predictive analysis. For example, early identification of a spike in collision-avoidance alerts at a Latin American airport allowed swift action to reduce risks.
  • Risk-based IOSA: The risk-based IOSA audit model is well-established in using data to tailor audits to each airline’s operational profile. Already it has resulted in more than 8,000 corrective actions that are strengthening safety.

Fostering a Strong Safety Culture Through Leadership
Leadership is central to a strong aviation safety culture. Strong safety leadership creates an environment where employees are empowered to raise concerns and are confident that issues will be resolved quickly and effectively.

To reinforce this, IATA has developed two key initiatives:

  • Safety Leadership Charter: Promoting eight core principles of safety leadership, the Charter now covers around 90% of global traffic, strengthening a culture built on leadership, global standards, and data. 
  • IATA Connect: Bringing together 5,600 users from over 600 organizations, IATA Connect enables access to IOSA documentation, the Safety Issue Hub, and Safety Connect, and will soon expand to include ISAGO users.

 

 

 

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Thailand welcomes Etihad Airways’ inaugural Abu Dhabi–Krabi direct flight

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The Tourism Authority of Thailand (TAT) hosted a welcome reception at Krabi International Airport for the inaugural Etihad Airways flight from Abu Dhabi, United Arab Emirates, on 9 October 2025. The milestone marks an important step in expanding air connectivity between Thailand and the Middle East, while reinforcing Krabi’s position as a leading destination for beach, wellness, cultural, and sustainable tourism.

The welcoming ceremony was presided over by Mr. Phiphat Ratchakitprakarn, Deputy Prime Minister and Minister of Transport, together with Ms. Sasithorn Kittidhrakul, Deputy Minister of Interior; Mr. Chayatan Phromsorn, Permanent Secretary of the Ministry of Transport; Ms. Thapanee Kiatphaibool, TAT Governor; Mr. Ratthasart Chidchoo, Governor of Krabi Province; and Mr. Danai Ruengsorn, Director-General of the Department of Airports, along with TAT executives and representatives from government and private sector tourism partners.

Passengers arriving on flight EY424, operated by an Airbus A321LR with 160 seats, were greeted with a traditional Thai performance and special souvenirs, reflecting the warmth and hospitality embodied in the Amazing Thailand brand.

The new Abu Dhabi–Krabi route increases seat capacity between Thailand and the Middle East by approximately 7,650 seats per month — an increase of about 16 per cent over current levels — thereby enhancing convenience for travellers and stimulating regional tourism growth.

Thapanee Kiatphaibool, TAT Governor, said, “This new direct connection between Abu Dhabi and Krabi opens fresh opportunities for sustainable tourism development in southern Thailand. TAT is committed to empowering local destinations to deliver authentic, high-quality experiences that blend cultural richness with environmental responsibility and community engagement.”

Building on this vision,  Ratthasart Chidchoo, Governor of Krabi Province, added that the province is ready to welcome travellers from Abu Dhabi and beyond. “Krabi is not only famed for its spectacular islands and marine attractions but also for its rich cultural and community-based tourism experiences. Visitors can discover authentic local lifestyles and distinctive encounters that make Krabi truly memorable,” he said.

Krabi’s strong foundation in sustainability further reinforces its appeal. Earlier this month, Lanta Archipelago National Park was named among Thailand’s ten winners in the 2025 Green Destinations Top 100 Stories, underscoring the province’s leadership in responsible tourism through the Krabi Prototype model supported by TAT.

Thapanee added that the new Etihad Airways service reflects TAT’s ongoing collaboration with international carriers to enhance access to southern Thailand and expand the Middle East travel market. “The route complements TAT’s efforts to attract high-value visitors seeking health and wellness, luxury, family, and halal-friendly experiences. With Thailand’s growing reputation as a global Medical and Wellness Hub, we are committed to offering meaningful travel experiences that reflect the essence of Amazing Thailand,” she said.

To further promote the new connection, the TAT Dubai Office has organised a familiarisation trip for Key Opinion Leaders (KOLs) from the Gulf Cooperation Council (GCC) countries to explore Krabi. The itinerary highlights local gastronomy, cultural identity, and themed experiences such as Hidden Gem Cities and the Jurassic World: Rebirth film location route, showcasing southern Thailand’s diverse appeal to discerning Middle Eastern travellers.

Between January and September 2025, Thailand welcomed approximately 618,000 visitors from the Middle East, with arrivals projected to reach 850,000 by year-end. Middle Eastern tourists spend an average of 10 days in Thailand and about 104,000 Baht per trip, reinforcing the kingdom’s tourism growth and its positioning as a welcoming, world-class destination for global travellers.

 

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Virgin Atlantic Board Announces New CEO as Corneel Koster from 1 Jan 2026

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The Virgin Atlantic Board announce its succession plan for the airline’s Chief Executive Officer, Shai Weiss. After a successful seven-year tenure, Shai will stand down as Chief Executive and leave the airline on 31 December 2025. Corneel Koster will succeed Shai and become CEO on 1 January 2026.

Corneel re-joined Virgin Atlantic in 2019 as Board Member and Chief Customer Officer, expanding his role to Chief Customer and Operating Officer in 2020. He has been instrumental in running a safe and reliable operation, leading frontline teams and delivering Virgin Atlantic’s renowned customer experience. As part of the leadership team, he played a pivotal role ensuring the airline emerged from the pandemic thriving and reliable, while leading the introduction of the airline’s award-winning A330neo aircraft and delivering digital operational transformation.

Spanning three decades, Corneel has extensive leadership experience in the sector, holding senior operational and commercial roles at Virgin Atlantic and partners Delta Air Lines, Aeroméxico and KLM, contributing to his deep understanding and passion for travel and aviation. Between 2010 and 2013, Corneel held the position of Director of Operations, Safety and Security at Virgin Atlantic.

“Shai has been a valued partner and good friend to Delta as we worked side by side over the years to build the leading trans-Atlantic joint venture. On behalf of the 100,000 Delta people worldwide, I want to thank him for his leadership, his friendship, and his commitment to our values of always putting people first,” said Ed Bastian, CEO of Delta Air Lines. “We are looking forward to continuing our relationship with Virgin Atlantic under the leadership of Corneel Koster as we transform the travel experience in the years ahead.”

Shai Weiss, CEO of Virgin Atlantic, commented: “I want to congratulate Corneel on his appointment, which is so well deserved. I can think of no one better to take over as he knows what it takes to drive Virgin Atlantic to the next level and he’ll continue to innovate for our people and our guests, making them smile every step of the way.

“I leave Virgin Atlantic full of pride, knowing I have played a part in its bright red history. Together, we’ve transformed through the pandemic and emerged faster, better and stronger than ever. We are now well on our way to achieving our mission of becoming the most loved travel company, having laid the foundations for a world of exciting opportunities as a premium flag carrier.”

Corneel Koster, Chief Customer and Operating Officer, Virgin Atlantic, said: “I’ve long held a very special place in my heart for Virgin Atlantic, so it’s an incredible privilege to take up the role of CEO. We’ve always done everything in our power to give our customers and our people the best experience in the skies, delivered with a smile and the special challenger spirit that Richard instilled in us from day one. I’m determined we carry that spirit forward.

“I’d like to thank the Virgin Atlantic Board for their trust and confidence and to thank Shai for his leadership and his friendship. I’m proud to lead our talented teams into our next chapter. We will deliver value for our customers, people, shareholders and the communities we serve, while ensuring that Virgin Atlantic remains the airline that dares to do things differently.”

 

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Trip.com Group partners with Live Nation Asia

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James Dick, EVP of Partnerships and Media, Live Nation Asia (left) and  Bo Sun, Chief Marketing Officer, Trip.com Group (Right)

Trip.com Group has teamed up with Live Nation Asia in a multi-year collaboration to integrate travel and live music experiences across key Asian markets including Hong Kong, Macau, Singapore, Thailand, South Korea and Mainland China.

With this collaboration, concert-goers from Singapore will be able to seamlessly plan concert-focused overseas trips — combining exclusive presale access to highly anticipated shows with flights, hotels, and curated local experiences through Trip.com Group’s platform. Fans travelling to Singapore for concerts will also be able to turn every show into a complete travel experience, exploring the city’s vibrant attractions and hospitality offerings alongside unforgettable performances.

This partnership marks Trip.com Group’s first step into the live entertainment travel space, reinforcing its commitment to meeting evolving travel demands and reflecting how tourism, hospitality, and live entertainment are coming together in new ways.

The Rising Power of Music-Driven Tourism

According to Trip.com’s Momentum consumer survey, nearly 66% of Asia Pacific travellers are willing to travel internationally for concerts, with Gen Z and Millennials leading the trend. In Singapore, close to half (47%) of those surveyed said that they have planned their travels around concerts before. Fan enthusiasm for concert travel in the region is evident – with hotel bookings tripling during Lady Gaga’s Asia-exclusive show, while in Hong Kong, over half of concertgoers extended their stay for leisure, driving revenue across tourism sectors. Artists are also adding shows in cities like Singapore, Bangkok, and Seoul, establishing these cities as must-visit music hubs.

As live music becomes a growing driver of travel, this partnership is designed to empower fans to follow the artists they love while supporting regional tourism and elevating destination appeal in Asia.

“This partnership marks Trip.com Group’s first foray into the live entertainment travel space. Not only does it reinforce our commitment to meeting evolving traveller demands, it also influences the way we bring tourism, hospitality and live entertainment together in new ways. By working with Live Nation Asia, we can do more to help fans maximise their concert travels, creating more memorable concert tourism experiences while boosting the travel and tourism sector in the region,” said Edmund Ong, General Manager, Trip.com Singapore.

“Today’s music lovers are embracing immersive experiences that extend far beyond the concert itself,” said Mr. Bo Sun, Chief Marketing Officer, Trip.com Group. “Through partnerships like this, we are enhancing the travel journey, adding value for fans, and unlocking new cultural and economic value for destinations and the wider industry in Asia. Together, we’re proud to pioneer the future of tourism through entertainment.”

“Concert travel is redefining tourism across Asia,” said Mr. James Dick, EVP of Partnerships and Media, Live Nation Asia. “Together with Trip.com, we’re helping fans turn concerts into unforgettable trips that shape the culture of entire cities.”

The partnership also creates room for collaboration with local hotels, attractions, and tourism stakeholders in these markets, building concert-driven products and experiences that encourage more bookings, longer stays, and greater destination appeal in Asia.

Turning Every Show into a Trip Worth Taking

To officially launch this partnership, Trip.com is offering exclusive bundled experiences for K-pop powerhouse TWICE’s tour in Hong Kong. As the Official Travel Partner of the TWICE <THIS IS FOR> WORLD TOUR IN HONG KONG, Trip.com is giving fans exclusive presale access, bundled hotel packages, and transport options.

Fans can also tap into similar offerings, including exclusive presale access and curated stay-and-play packages for the upcoming BLACKPINK WORLD TOUR DEADLINE in Singapore and Hong Kong.

These concert travel bundles will continue to expand across Asia — including Hong Kong, Thailand, South Korea, Mainland China, and Macau — featuring global and regional superstars. Each package is designed to turn every show into a complete travel experience, combining concert tickets with access to popular attractions such as Hong Kong Disneyland, Rainforest Wild Asia, and sightseeing tours, alongside convenient hotel and transport options.

By deepening its collaborations with major artists and entertainment partners, Trip.com is redefining how fans experience live music — transforming every concert into an opportunity to discover a new destination.

 

 

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NSW leads Australia in visitors, nights and expenditure: TRA

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Aerial view of Lake Cathie Beach in the Mid-North Coast of NSW looking south towards North Haven

NSW has cemented its position as Australia’s number one visitor economy, leading the nation in visitors, nights and expenditure in the financial year ending June 2025, according to Tourism  Research Australia (TRA). 

The results align with the Minns Labor Governments ambitious NSW Visitor Economy Strategy 2035, which sets targets of $91 billion in annual visitor expenditure, 40,400 new accommodation rooms, 8.5 million new airline seats and 150,000 additional jobs by 2035.  Total visitor expenditure reached $55.9 billion, up 5.7 per cent year on year. International visitor  expenditure grew even faster, rising 15.1 per cent to a record $13.9 billion.

Other highlights included:

  • 124.6 million international and domestic visitors – 9.7 million more than Victoria and 44.8  million more than Queensland.
  • 3.9 million international visitors (+5.4 per cent year on year) — 1.1 million more than Victoria  and 1.7 million more than Queensland.
  • Four international markets surpassing 2019 visitor levels: South Korea (140 per cent), India  (111 per cent), Philippines (132 per cent) and Vietnam (140 per cent).
  • International expenditure reaching 123 per cent of 2019 levels.
  • Average accommodation occupancy across NSW reached 74.6 per cent, up 1.2 per cent year  on year and 2.7 per cent ahead of the national average (71.9 per cent).
  • New England North West (+3.5 per cent) and the Blue Mountains (+2.7 per cent) recorded the  strongest regional growth in occupancy.
  • Sydney peaks included 94.5 per cent occupancy on New Year’s Eve and 89.1 per cent during Vivid Sydney.
  • Total accommodation takings reached $7.1 billion, up three per cent year on year.
  • China was the largest contributor to NSW’s international visitor growth (+23.7 per cent), followed by  the United States and New Zealand.
  • Sydney Airport recorded the highest seat capacity from mainland China of any Australian airport, welcoming its ninth mainland carrier, Juneyao Air, in December 2024 under the NSW Government’s  Aviation Attraction Fund (AAF).
  • Destination NSW has also supported more than 75 events across Sydney and regional NSW.

Minister for Jobs and Tourism Steve Kamper said:  “The numbers are in, and NSW remains the number one destination for domestic and international  tourists. These record results confirm the NSW Government is firmly on track to achieve its goal of  $59 billion in visitor expenditure by 2026.

“The Minns Labor Government is focused on growing our visitor economy. Our strategy aims to build aviation capacity by adding 8.5 million seats through our Take Off Funds, and unlocking more than  40,000 new accommodation rooms through the new IDA pathway for hotel investment.

“We already have the most outstanding destinations, experiences and events, and we will continue to drive investment in our visitor economy and strengthen NSW’s position as Australia’s leading destination for domestic and international visitors.

FAST FACTS

  • 1.2 million international visitors to NSW engaged in a food experience during their trip (up 10.7 per cent year on year)
  • 3.3 million international visitors to NSW engaged in nature and outdoor-based activities  during their trip (up 5.5 per cent year on year)

 

 

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Crystal new ship’s steel cutting will take place in May 2026

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Crystal has announced two key milestone dates in the construction of the first new ship scheduled for delivery in May 2028.  This is the first new build for the brand in 25 years and under the ownership of Abercrombie & Kent Travel Group.

The ship’s steel cutting will take place in May 2026, with the keel laying occurring in December 2026, officially commencing the next chapter in Crystal’s storied legacy.

“Behind the scenes, our teams have been working diligently on every element of this extraordinary project—from design and craftsmanship to technical innovation. These milestones represent more than construction progress; they are a testament to our shared commitment with Fincantieri to deliver the most exceptional ship at sea, on schedule and with an unparalleled attention to detail.” Said Cristina Levis, CEO of A&K Travel Group

The name of the new ship will be announced shortly, with details on her inaugural voyages and new suite categories to follow by the end of the year. Her inaugural 2028 season is set to go on sale next spring, with the waitlist opening in advance.

 

 

 

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Travelsphere launches new Arctic tour and cruise itinerary

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Escorted tour operator Travelsphere has unveiled a new 10-night Arctic tour and cruise as part of its 2026 programme. The ‘Arctic Explorer – Land of the Polar Bear’ itinerary includes visits to Oslo and Longyearbyen in Svalbard, before a seven-night expedition cruise through the Svalbard archipelago onboard G Adventures’ 128-guest ‘Expedition’. Prices start from £7,599pp, departing July 10 and 17.

Highlights include:
* Oslo city tour, with Holmenkollen Ski Museum
* A visit to the Fram Museum, which focuses on polar exploration
* Overnight in Longyearbyen with a visit to Svalbard Museum
* Seven nights sailing the Svalbard archipelago
* Zodiac excursions led by expert expedition guides, specialising in ornithology, marine biology, glaciology and polar history
* Opportunities to spot wildlife such as Arctic foxes, reindeer, whales and polar bears
* Lectures and educational programmes

A flexible itinerary will be adapted to ice and weather conditions.
Stuart Perry, head of product at Travelsphere, said: “This is a once-in-a-lifetime adventure that blends culture, nature and discovery. Beginning with a land stay in Oslo, guests will dive into the heart of Nordic charm before embarking on an expedition cruise through the Svalbard archipelago. This unique journey offers front-row views of glaciers, remote fjords and the chance to witness polar bears in their natural habitat, in one of the world’s last great wildernesses.”
The itinerary includes return flights from London, overseas transfers, three-nights in four-star hotels, 26 meals, a welcome dinner, and seven nights onboard the ship full board, in addition to a Travelsphere holiday director and local and expedition guides.

 

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Cruise Planners Travel Franchise Launches Fresh Marketing Tools

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Cruise Planners unveiled several new franchise marketing initiatives during its annual convention. Cruise Planners’ award-winning marketing program inspires travel, provides exclusive offers, and streamlines the advisor-client experience. These enhancements are part of the free marketing support included with Cruise Planners franchise ownership.

“Each year at convention, we roll out fresh tools and programs to help our advisors stand out with customers and prospects—and this year is no different,” said Michelle Fee, Founder and CEO of Cruise Planners. “Our redesigned corporate website, along with upcoming new advisor websites, will provide the added visibility and business platform our advisors need to drive their success.”

Highlights include:

New corporate website: Cruise Planners is launching a newly redesigned, modern, mobile-first corporate website designed to quickly connect travelers to a Cruise Planners advisor. New visitors will be paired with an advisor based on trip type—such as cruises, tours, or resorts—making it easier than ever to find a travel advisor for their specific needs. The site also features a robust “Get Inspired” section with blogs, videos, and travel offers.

New advisor websites: Cruise Planners advisors will soon benefit from newly redesigned websites that align with the corporate site but offer customization to match their personal specialties. These sites feature travel-inspired visuals, streamlined navigation, and easy access to special offers, travel content, and vacation search tools, helping advisors showcase their expertise to current and prospective clients.

Timeless romance – a new travel brochure for couples: Cruise Planners is introducing a romance travel brochure designed for honeymoons, anniversaries, destination weddings, and getaways. The guide showcases cruises, resorts, and unique experiences while positioning Cruise Planners advisors as experts in honeymoon and couples travel planning.

Port shopping program: Cruise Planners clients will gain access to exclusive shopping perks in popular cruise ports throughout the Caribbean, Alaska, and Hawaii. Discounts, free gifts, and special offers will be available directly through clients’ MyTrips accounts and can be redeemed easily at participating stores by showing a mobile device.

 

 

 

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Momentum is continuing into the final stretch of our Centennial year says Delta’s CEO Ed Bastian

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Delta Air Lines reported financial results for the September quarter and provided its outlook for the December quarter and full year 2025. “Delta’s competitive advantages and differentiation have never been more evident, and thanks to the hard work of our people, we continue to elevate the customer experience and extend our industry leadership.  We delivered September quarter results at the top end of our expectations on a combination of strong execution and improving fundamentals,” said Ed Bastian, Delta’s chief executive officer.

“Momentum is continuing into the final stretch of our Centennial year, positioning us to deliver strong December quarter earnings.  Looking to 2026, Delta is well positioned to deliver top-line growth, margin expansion and earnings improvement consistent with our long-term financial framework.”

September Quarter 2025 GAAP Financial Results

  • Operating revenue of $16.7 billion
  • Operating income of $1.7 billion with an operating margin of 10.1 percent
  • Pre-tax income of $1.8 billion with a pre-tax margin of 10.7 percent
  • Earnings per share of $2.17
  • Operating cash flow of $1.8 billion
  • Payments on debt and finance lease obligations of $459 million
  • Total debt and finance lease obligations of $14.9 billion at quarter end

 

 

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United partners with Instacart

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United MileagePlus members get $0 delivery fees on orders placed right before, during or shortly after domestic flights – a simple and fast way to stock the fridge at a rental, add items that were forgotten or just place an order that’s ready when you get home.

MileagePlus members who are new to Instacart can also enjoy 5,000 bonus MileagePlus bonus miles when they sign up and complete four orders, and can earn an additional 5,000 miles if they enroll in an Instacart+ membership

United and Instacart launched a new collaboration that gives the airline’s loyalty members even more ways to save time, earn rewards, and unlock exclusive benefits when they shop with Instacart. In a first for an airline, Instacart is offering United MileagePlus members $0 delivery fees* on orders placed right before, during or shortly after they take a domestic flight – making it effortless to replace forgotten items on the go or restock their fridge the moment they arrive home. Additionally, MileagePlus members who link their United MileagePlus and Instacart accounts can also enjoy mileage rewards across a variety of offers found at United.com/Instacart. This new suite of benefits builds on United’s existing relationship with Instacart; earlier this year, United and Chase refreshed their portfolio of co-branded credit cards and announced Instacart benefits for eligible Chase United Cardmembers.

“With Instacart, travelers can spend less time running errands and more time enjoying the journey and the destination – and now, United MileagePlus members can enjoy added benefits when they link their account to Instacart,” said Ryan Hamburger, Vice President, Commercial Partnerships for Instacart. “We’re excited to make the convenience of Instacart – whether shopping at home or while traveling – even more rewarding for United MileagePlus members. This partnership solidifies Instacart’s position as a critical piece of the journey, ensuring our customers have everything they need, wherever they are.”

“We’re always looking for new ways to make our loyalty program even more valuable for our members and the partners we choose go a long way towards making travel –and life—easier and more rewarding,” said Richard Nunn, CEO of United MileagePlus. “This Instacart collaboration gives members the peace of mind to know they can add groceries and other essentials at just about any stage of their trip – from making sure that order is waiting for them when they check into their rental property to stocking up at home so they can hit the ground running when they return. All while earning miles along the way.”

Unbeatable Benefits and Rewards: Exclusive Perks for Every Journey

Starting today, United MileagePlus members can effortlessly earn miles and unlock special offers when they use Instacart, making it easier than ever to enjoy the convenience of online grocery delivery at home or on the road. With the Instacart collaboration, United MileagePlus members can access benefits like:

  • $0 Delivery Fees with Instacart, Every Time You Travel: MileagePlus members who book a domestic U.S. United flight can enroll in a $0 delivery fee* offer to make it easier to get last-minute essentials before a trip, snacks and forgotten items at a destination, or have groceries waiting at the door when returning home.
    • Once activated, United MileagePlus members receive seven days of $0 delivery fees.
  • Miles Just for Getting Started: MileagePlus members who are new to Instacart, can earn 5,000 miles when placing four grocery orders of $35+ each within eight weeks.**
    • Members who already have Instacart accounts will also receive 500 additional miles when they link their United MileagePlus and Instacart accounts and place an order $35+ within 60 days.
  • Even Bigger Rewards: After completing the Getting Started offer, MileagePlus members can earn an additional 5,000 miles if they enroll in a paid, annual Instacart+ membership and maintain the membership for at least 30 days.
    • When United MileagePlus members become annual Instacart+ members through the United offer, they’ll unlock even more benefits, making it easier to save time and money at home, on the road, and everywhere in between.

Instacart and United are both focused on making travel and daily life easier for millions of consumers. As the leading online grocery marketplace, Instacart connects consumers to over 1,800 retail partners and nearly 100,000 stores across the U.S. and Canada. United Airlines rewards travelers across the globe through MileagePlus, the airline’s free to join loyalty program with millions of members, and makes travel easier for customers through the United app, one of the most-used airline apps in the world. Together, Instacart and United are delivering meaningful benefits to U.S. travelers: more miles, more convenience, and more reasons to stock their fridge with Instacart, whether they’re at home or on the road.

 

 

 

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