EMIRATES has announced it will cover its customers’ medical expenses and quarantine costs if they are diagnosed with COVID-19 during their travel while they are away from home.
The coverage is offered regardless of the class of travel or destination, and is available effective immediately for all EK customers departing from 23 Jul until 31 Oct 2020.
Medical expenses will be reimbursed up to 150,000 (about A$245,000) while quarantine costs of 100 (A$160) per day are on offer for 14 days, as a key way of boosting confidence for international travel.
“Emirates has worked hard to put in place measures at every step of the customer journey to mitigate risk of infection, and we have also revamped our booking policies to offer flexibility,” said EK Group CEO HH Sheikh Ahmed bin Saeed Al Maktoum.
“We are now taking it to the next level by being the first in the industry to offer our customers free global cover for COVID-19 medical expenses and quarantine costs should they incur these costs during their travel.
“It is an investment on our part, but we are putting our customers first and we believe they will welcome this initiative,” he said.
Cover is valid for 31 days from the first sector of each journey, and customers do not need to register to receive the benefit.
Any impacted customer who is diagnosed with COVID-19 during their trip can contact a dedicated hotline for assistance.
The service is being offered in partnership with Allianz, and also covers the actual costs of repatriation if required.
Full details including terms and conditions of the coverage are now available online at emirates.com/COVID19assistance.
The post Emirates adds COVID cover appeared first on Travel Daily.
Source: traveldaily