INTREPID Group has recorded a 17% increase in revenue for 2018, taking the company to a total of $397m and notching up a third consecutive year of record growth.
The Melbourne-headquartered company delivered an earnings before interest and taxes (EBIT) result of just under $15m in 2018, driven largely by a 25% increase in underlying profitability.
Intrepid CEO James Thornton said he believed the tour operator’s recent financial results were fuelled by a strategy of diversification.
“Over the past 30 years we’ve seen many of our favourite places suffer through the lows of natural disasters and we’ve learnt how important it is to diversify not only where we go, but also our brands, products and sales regions,” Thornton said.
Intrepid Group currently offers more than 2,700 trips in 120 countries operated by its four tour major brands; Intrepid Travel, Peregrine Adventures, Urban Adventures and Adventure Tours Australia.
During the period, Intrepid Group also achieved a record employee engagement score of 82% and a record customer feedback score of 4.7 out of 5, which Thornton said was recognition of the company’s ongoing commitment to sustainability.
“We’re as committed to sustainable travel as we were in the beginning…customers really are looking for businesses to be a force for good,” he said.
Source: traveldaily