QANTAS is participating in a new trial at Brisbane Airport in partnership with SITA which eliminates the need to provide a passport and boarding pass at the lounge or boarding gate.
The facial recognition technology allows travellers to upload their passport to their mobile phone, enabling them to check in before arriving at the airport and speed up their departure experience.
The trial is limited to passengers who volunteer to take part and are travelling on flights ex BNE to Singapore, Tokyo Narita and Hong Kong, with Android phones.
Participants download the new Qantas Facial Recognition App from the Google Play Store, and then use it to store their passport details and photo.
The data is securely stored, and as passengers pass through the airport cameras match the passport information to their face, eliminating the need to show their boarding pass.
Customers without bags will be able to proceed directly to immigration, without having to visit check-in desks or kiosks.
SITA President Asia Pacific, Sumesh Patel, said Qantas was the first airline to trial the SITA Smart Path mobile offering in Brisbane, with the pilot program providing “valuable passenger feedback to shape future implementations”.
Source: traveldaily