SOON-TO-LAUNCH Australian airline Bonza has confirmed the only place to book flights when it launches will be via its FlyBonza App, adopting a similar model to ridesharing platform Uber.
Revealed in an open letter penned by the airline’s Chief Commercial Officer Carly Povey today, the app will serve as a one-stop-shop for bookings, with all payments, management of flights and customer communications to be handled directly with travellers through the digital portal.
Povey argued the benefits of eliminating its own website and third party sites from the bookings cycle would mean customers enjoy a simpler and more time-effective way to travel.
“[The app means] spending more time at the pool, less time in the airport,” Povey said, adding a single-app gateway would also be better for the planet by making the airline paperless.
Povey also revealed the app would allow travellers to research their destination before they arrive, communicate directly with staff, order food and drinks to their seat, and provide the airline with valuable feedback.
Meanwhile the letter also revealed Bonza now has a firm date about when its first aircraft will touch down in Australia, conceding it was “slightly later than first expected”, but ultimately provides the carrier with the clarity it needs to map out the logistics of its launch plan.
This delay means that Aussies shouldn’t “wait for us to lock in your essential Jul and Aug travel plans”, Povey advised, adding the airline is now “recruiting hundreds of Bonza legends, progressing through the regulatory process, and taste-testing our all-Aussie menu”.
The Bonza app can be download via Apple and Google platforms.
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Source: traveldaily