THE Travel Corporation (TTC) has released an optimised version of its My Travel Portal (MTP) platform, which launched one year ago (TD 12 Feb 2018).
The refreshed MTP 2.0 was designed to enhance service and customer engagement and was updated following an extensive, 3,000-plus user travel advisor research initiative and in-depth consumer study on utilisation and feedback and now offers “even greater functionality and ease of usability”.
“We are proud to announce our latest innovative initiative, the evolution of My Travel Portal 2.0, which has been carefully optimised in line with our advisor partners’ input,” said Brett Tollman, Chief Executive of TTC.
“At TTC, we take immense pride in the trust and valuable relationships we have built across the industry, globally, and we continually strive to equip advisors with the best tools for success,” he added.
The updated version aims to streamline the booking process, including having travellers’ emergency contact details readily available and the option to obtain clients’ personal preferences to ensure their trip is tailored to their specific tastes.
MTP 2.0 also ties in with TTC’s Making Travel Matter pledge by including the option to view itineraries and documents on their mobile device rather than in paper format.
Trafalgar advisors can access the portal from today, with additional brands in the TTC group able to register in coming months.
For more information on the new portal, visit ttc.com.au.
Source: traveldaily