AIR NZ has issued an agent update on its Hi Fly substitute trans-Tasman services, introduced while its B787-9s undergo maintenance (TD 11 Dec).
New bookings for affected flights for travel from 24 Dec will receive a comment at the time of booking in the GDS while a SSR will be generated to existing GDS bookings notifying of the change.
Customers booked to travel on a Hi Fly aircraft have the option to amend their flight or request a refund – CLICK HERE for more.
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Source: traveldaily