BEYOND Travel has offered assistance to agents and clients affected by the collapse of Excite Holidays (TD 09 Jan), offering rates at cost & extra trained staff.
“Staff will aim to process all requests as quickly as possible and will prioritise by booking service date,” Beyond Travel CEO Michael Lavilles said.
Accommodation wholesaler Stuba is also lending a hand, giving “mates rates” for agents affected by Excite’s closure, with new bookings and the original dishonoured booking to be sent to email@example.com.
International Rail has meanwhile announced that a full complement of staff will be available to assist agents and their clients during the “challenging period”, while Infinity Holidays told TD that it was “here to assist the industry with Excite Holidays bookings”, 24 hours a day, seven days a week.
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