AIR India has exited the Sabre global distribution system, following a 20-year relationship.
The carrier ceased distributing its content through the technology on Fri, having last year also removed its content from Amadeus (TD 23 Nov 2018).
“We are very disappointed that Air India decided to withdraw from Sabre,” said Sabre VP Global Communications Kristin Hays.
She said the GDS firm had worked with Air India for almost a year to reach a new deal, after receiving a termination notice from the carrier.
“After extensive negotiations, we have been unable to come to a new agreement,” she said.
Air India has faced mounting financial problems of late, with Indian oil suppliers in Aug suspending the sale of jet fuel to the airline after months of non-payment (TD 27 Aug 2019).
MEANWHILE Sabre-connected agents in Australia are still unable to book Finnair flights, due to the ongoing dispute between the carrier and the GDS platform.
Sabre removed AY content after failing to reach a deal over a replacement of the former Full Content Agreement (TD 27 Nov 2019).
In an update issued 24 Dec, Finnair country manager Arnaud Michelin said the airline was still able to process bookings via its help desk, but is unable to pass on commission because the Sabre dispute meant agents cannot claim ownership of bookings prior to ticketing.
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