AMERICAN Express Global Business Travel (GBT) has announced a ground transport booking and management product, designed to give travel managers more flexibility, control and choice.
The platform offers more than 750 ground operators in 2,000 cities worldwide, including black cars, taxis, airport trains and shuttles, and ride-sharing services via the group’s recently announced partnership with Lyft.
The company says its platform gives clients a GDS-agnostic system that captures and manages ground bookings in one place, regardless of whether the booking was made online, offline or via the Amex GBT Mobile app.
It also aims to give travel managers increased visibility of ground transport spending.
“Traditionally, ground spend has been a blind spot for travel managers,” said GBT exec vice president of global supplier relations Michael Qualantone.
“GBT clients saw 95% leakage through out-of-policy booking channels for ground bookings in 2017, resulting in lost opportunities for our clients to negotiate on that spend and ensure traveller compliance.”
Source: traveldaily